Finance Department | Page 3

Very helpful and quick service! I came to get my oil change and tires rotated and they were able to do both in a timely manner while giving me honest feedback on when to come in to I came to get my oil change and tires rotated and they were able to do both in a timely manner while giving me honest feedback on when to come in to get other things checked. More

by nedanoori96 Verified Customer Verified Customer

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I stopped by on Friday morning before 8:00am . Mr. David Silva was very professional and courteous . I was so impressed with his work!! Mr. David Silva was very professional and courteous . I was so impressed with his work!! More

by Mansoorahmadzadeh53@gmail.com Verified Customer Verified Customer

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Amazing customer service, extremely helpful. All my questions were answered and they make sure your experience is wonderful. All my questions were answered and they make sure your experience is wonderful. More

by aphillips9318 Verified Customer Verified Customer

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Great service and one of the fastest that I ever seeing. Everyone is super friendly. Everyone is super friendly. More

by flores.tyrone Verified Customer Verified Customer

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Excellent customer service,financial department, the best, its the time we're buying a car from you guys, I will recommend it with no doubt best, its the time we're buying a car from you guys, I will recommend it with no doubt More

by casanase Verified Customer Verified Customer

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I am very happy to visit Hollywood Toyota, the customers treated me very well so I am come back to Hollywood Toyota again very soon treated me very well so I am come back to Hollywood Toyota again very soon More

by johnnypierre850 Verified Customer Verified Customer

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Sonny from service made my experience a living nightmare. I will never deal with that branch or recommend anyone to go to Toyota Hollywood. Sonny’s crew tried to restore a 2007 Camry le as a “as is “deal . I will never deal with that branch or recommend anyone to go to Toyota Hollywood. Sonny’s crew tried to restore a 2007 Camry le as a “as is “deal . In less than three weeks I returned the vehicle because of the sound that was there the entire time. I had no idea what it was from day one when I test drove it. I just believe in the final report and It was unbelievable that Sonny claims it pass inspection. The vehicle was not safe when reversing there was play on the steering wheel when reversing in a parking space. He did not have the guts to ask his tech how bad is it. It should have fail immediately. You can’t pump good money into bad money. The turning point was this vehicle had rod bearing issues a major internal engine failure from a real diagnostic from a professional mechanic outside of Toyota Hollywood about this abnormal noise when accelerating. Sonny’s tech heard the sound but gave the car what it needed to run and pass a so called inspection. Also. for that used car to be on used Toyota market, it is not fair for a customer to wait two weeks on parts from service Thanks to Sonny incompetence and the car should have been failed immediately with that noise that is a no brainer because it was misdiagnosed of engine failure. Either Sonny crew lied to him or Sonny lied to everyone including the sales team. Furthermore for the new Corolla that I purchased, because I had no choice. The sales team showed me a vehicle with the colors black and one blue that I wanted. Then after they said it was unavailable. No sold out stickers displayed on the stock of car displayed.The sales person Romeo should have should confirm that it was in stock before showing me. I paid for two vehicles in two and half weeks horrible experience. That is a loss of money almost two grand and precious time that i will never get back. Sonny from service should be audited and demoted. If everyone has faith in him good luck for the service team for that branch. More

by louisdavid400 Verified Customer Verified Customer

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‏ tried to sell me things I didn’t need/ I put new tires on my car six months ago and they told me I need new tires on my car six months ago and they told me I need new tires More

by chesalfamily Verified Customer Verified Customer

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Worse treatment throughout tge entire process! Maher never took accountability. Service dept took the locks off my rims. They never asked if id like it chabged and had I not noticed right away. I Maher never took accountability. Service dept took the locks off my rims. They never asked if id like it chabged and had I not noticed right away. I would have missed out on that feature I bought the car with. Makes me wonder what else they removed from the car that I didn't notice. In addition, I had to bring my car in 2 Saturday's in a row to get my car serviced then detailed. Because dropping off my car at 7:30am wasn't enough time to do them both the same day... that was my fault! Poor customer service. No one takes accountability and throws fault to the next dept. More

by DEZ33 Verified Customer Verified Customer

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Damian the finance rep was awesome! Also Leo and Jesus helped me get the car of my dreams!! Thank you guys so much!!! Would definitely recommend Also Leo and Jesus helped me get the car of my dreams!! Thank you guys so much!!! Would definitely recommend More

by Jesenia Verified Customer Verified Customer

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