Finance Department | Page 8

This is my 3-month update. ..I have left awesome reviews for this dealership since I purchased this truck but after I received a letter in the mail that my payments have changed ..I have left awesome reviews for this dealership since I purchased this truck but after I received a letter in the mail that my payments have changed due to dealer showing that I paid $6k for this truck...the agreement was $40k out the door plus taxes and tags (which I had my own) when I reviewed my paperwork it shows that they charged me all extra fees totaling to over 50K I gave them $10k cash so the financing should have been $30K plus taxes and title I should have paid attention when I was in the finance office signing the 50 plus pages that no one reads (especially after sitting there for 3 hours) my bad for trusting people just wanted to post this so other buyers are aware and should go over everything that they ask you to sign and TRUST NO ONE More

by dAbitino Verified Customer Verified Customer

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I signed paper worked for a lease car on a table that is an touch screen and I didn’t get nothing about what I signed I don’t know what I signed because I don’t have proof about what I signed I hope I didn’ an touch screen and I didn’t get nothing about what I signed I don’t know what I signed because I don’t have proof about what I signed I hope I didn’t get ripped off , I check my email everyday so may be I can get an email and read what I signed but nothing More

by FREDYEDGARDOMARTINEZ1969 Verified Customer Verified Customer

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Dario Salinas was extremely helpful and communicative. He kept me up to date on everything so that I could resolve what I needed promptly. He for me get 5 stars. However, I was highly disappointed with He kept me up to date on everything so that I could resolve what I needed promptly. He for me get 5 stars. However, I was highly disappointed with the service dept. My vehicle's windshield was smashed by a huge tree limb and there was glass all over the inside of my dashboard, seats, console, everything. When Dario called me to say that my vehicle was ready, I was in disbelief when I got in and saw glass and plastic chards everywhere. This is extremely unacceptable that they did not vacuum up the glass and debris. I have never seen that in any service before. My service provider is in Toyota Weston, and I have not ever had that sloppiness before. I am very irate and would not recommend service in Toyota of Hollywood. More

by LGINSBURG Verified Customer Verified Customer

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I liked the Pokémon decorations I took lots of fotos and showed them to my granddaughter ...everything is clean even the bathrooms were kept clean. The dealers were friendly and fun. showed them to my granddaughter ...everything is clean even the bathrooms were kept clean. The dealers were friendly and fun. More

by Ricolon Verified Customer Verified Customer

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Amazing customer service, the place was very welcoming 🙏 clean love the cafeteria, all in one shop. Great work! clean love the cafeteria, all in one shop. Great work! More

by apolo22li1 Verified Customer Verified Customer

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The service center was good the guy who put in my service was good however the young girl who first attended to me when I drove in had a bad attitude was good however the young girl who first attended to me when I drove in had a bad attitude More

by angel_ronalds Verified Customer Verified Customer

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Great experience, nice service, excellent customer service, Sandra and her staff did a great job. service, Sandra and her staff did a great job. More

by MPERNAS Verified Customer Verified Customer

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Estoy complacido con el servicio brindado fue excelente buena atención y buen trabajo del avaise lo califico como 5 estrellas buena atención y buen trabajo del avaise lo califico como 5 estrellas More

by Taticogg68 Verified Customer Verified Customer

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Purchased a 2025 Corolla LE on December 28, 2025. Three days later, the dealership identified an error: the contract was completed with the wrong VIN, corresponding to a different color and interior Three days later, the dealership identified an error: the contract was completed with the wrong VIN, corresponding to a different color and interior configuration than the one I selected. Options presented forced me to accept the mismatched vehicle to avoid major operational disruption (already initiated business-related registrations tied to the contracted unit). The core issue was not the initial error, but the lack of effective checkpoints in final documentation and delivery, shifting the burden to the customer. Sent formal feedback to the General Manager highlighting the process gap—no acknowledgment or response received weeks later. Overall, the experience diminished purchase satisfaction due to poor process discipline and ownership Luis E janeiro More

by Luisjaneiro Verified Customer Verified Customer

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Is always a pleasant experience. Very satisfied with the service provided. Specially the sales department. Very satisfied with the service provided. Specially the sales department. More

by HMARTI04 Verified Customer Verified Customer

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