"Everyone at dealership was helpful"
- Dodge owner
This was my first experience with this particular dealership and I would recommend them to anyone who is looking for a car new or used.
Other Employees Tagged:
Makayla Smith - sales person, also had an excellent experience
"Caring and friendly!"
I worked with salesman Firas (as well as financial guru Omar) and they both did everything they could to make sure I got a safe, nice car to drive off with. They worked with me to get me something in my budget and something I actually enjoyed driving. Everyone was so kind and I plan on continuing to go there next time I need a vehicle.
"Great car buying experience!"
We visited this dealership as we were looking for a specific vehicle and Chris Keene in the BDC was able to locate what we needed. He set us up with Firas Ektilah and we went in and we saw the vehicle and test drove it. It was exactly what we were looking for so we purchased the vehicle. Everything went very well, from our conversations with Chris Keene to Firas who could not have been nicer to the finance department, we are extremely pleased with our experience and have already recommended Imperial to friends of ours.
"BEST CUSTOMER SERVICE EVER!!!!!"
I can't say enough great things about the staff at Imperial especially Bruce, Ahmad and Firas. From the moment I walked in I was treated like I was the only one there and their full attention was working with me. When I was ready to give up they were there walking me through the process and helped me out above and beyond their job description I'm sure. They were respectful and fully engaged in helping me find a vehicle and I couldn't be happier. I would and have already recommended them to family and friends. These guys hit it out of the park and I wouldn't think of going any where else to purchase a car. You have me for life!!!
"Straightforward and polite"
We stopped in on Sat., May 26, 2018 looking for a used truck, preferably a Chevy Silverado. We met Firas, who understood exactly what we wanted. We test drove two trucks, and Firas was very knowledgeable about each of them. After some thought, but not too much thought (!), having owned a 1998 Silverado for 17 years, we decided on the 2015 Chevy Silverado. Firas explained everything as we went through the actual purchase. Within a matter of a couple of hours, we owned the Silverado. When we went to pick up the truck, he explained all of the buttons (smile). He helped us with our trial period for OnStar. It was a pleasure working with Firas; he made the experience easy and followed up with us at each step. I would recommend Imperial Chevrolet to anyone looking to buy a vehicle.
- Quinn Family
We have bought many cars and this experience was by far was the easiest. Firas was extremely helpful and made the process seamless. I would highly recommend Firas and Imperial.
"So comfortable at Imperial"
Firas was extremely helpful and made the process as simple as possible. He greeted us immediately and helped us through the process without being overwhelming. He helped make sure we got the most for our trade ins as well as getting the best prices for the "new to us" cars that we purchased. I would highly recommend both Firas and Imperial when you are looking to buy a new car.
"Excellent Service Team"
This was our first experience with Imperial Cars. We found them through an internet search for a particular vehicle we were looking for and they had 4 available. We will start off by saying if you have never visited Imperial Cars it is worth the trip and great place to purchase a vehicle!
We arrived and was greeted by Firas Ektilah, he was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. It sounds like a cliché, but we hit it off like this guys been our friend for years. We ended up purchasing the vehicle we were interested in, for a price that we were comfortable with, no hassles, just courteous, polite and relaxed negotiations.
Also want to mention David Boratyn and Omar Ihjul. David helped with our trade-in and Omar assisted with financing and lets just say, he knows his numbers and we both learned something new about the process.
Firas, David and Omar Ihjul are all professional, very friendly and a pleasure to deal with. We most definitely will return to Imperial Cars for our future purchases and highly recommend them to our family and friends.
"Great sales person !!!!"
No pressure sales. Awesome experience with Firas. I would recommend him and the dealership to everyone. Also great service team Service Advisor Tim was very helpful and honest
"Buying a used truck"
My experience buying a used truck was very pleasant with no pressure at all. Firas is a very good salesman and treated us nicely.Ahmad was also very informative and answered all our questions.