Fitzroy Crooks
Fitzroy Crooks at Lia Toyota of Rockland

Fitzroy Crooks

Sales Consultant, Lease Retention Manager, Certified Used Car Specialist, Toyota Silver Award Winner

Lia Toyota of Rockland

618 NY-303
Blauvelt, NY 10913

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59 Reviews

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59 Reviews

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59 Reviews of Fitzroy Crooks

November 24, 2025

Dealership Rating
Employee Rating

I recently traded in a 2013 Prius for a 2026. Everyone at the dealership was helpful and friendly. I worked with Fitz Crooks at Lia Toyota of Rockland. He got me the car I wanted. This More

by JaneG
Trade-in Experience
Recommend Dealer
Yes
Nov 25, 2025

Lia Toyota of Rockland responded

Jane, Thank you for recognizing Fitz Crooks and our team at Lia Toyota of Rockland. We're pleased to hear Fitz helped you find the 2026 Prius you wanted. Your loyalty to Toyota, now on your fifth vehicle, is truly appreciated, and we're honored to have been part of your automotive journey. Congratulations on your new Prius.

September 29, 2025

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Employee Rating

Went in to buy a pre owned Jeep and ended up taking it home! Fitz and Scott really worked with us and there was no hassle or trouble. Ended up leaving with the number we wanted thanks to these two gentlem More

by tommydimo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott

Sep 30, 2025

Lia Toyota of Rockland responded

Hi, Tommy! Thanks for your positive feedback on the service provided to you by Fitz and Scott. We're delighted you found their support to be just what you needed to make everything seamless from start to finish. Congrats on the new pre-owned Jeep, and best wishes for happy travels ahead!

February 22, 2024

Dealership Rating
Employee Rating

Fitzroy Crooks from Lia Toyota is honest and trustworthy. He works with your needs. He has worked with me and a few family members for years. I highly recommend him. More

by SuzanneGenovesi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Cruz

Feb 22, 2024

Lia Toyota of Rockland responded

Thank you for your positive review, Suzanne! We are so glad that Fitzroy took great care of you and your automotive needs. Our guests' satisfaction is our utmost priority and he will be delighted to have earned your recommendation. Wishing you the safest of travels until we meet again!

October 26, 2023

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Employee Rating

The offers and service of Lia Toyota will stay pleasant for a long time. Fitzroy Crooks is a great and fine salesman who is able to secure the attention of those he serves. He is knowledgeable, dependable More

by Rikad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2023

Lia Toyota of Rockland responded

Rikad, thank you for focusing your feedback on Fitzroy's special attributes. We think he's a spectacular person, and we're delighted you enjoyed working with him. We wish you nothing but the best in your future travels, from the entire team at Lia Toyota!

Oct 31, 2023

Rikad responded

Please pass my review as done.

September 15, 2023

Dealership Rating
Employee Rating

We've been getting our Toyotas from Lia for a long time with no problems in leasing, sales or service. Fitzroy Crooks has been our agent, and always makes sure to take good care of us in every way - a plea More

by Jordanesp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Nin

Sep 18, 2023

Lia Toyota of Rockland responded

Thanks for the awesome feedback! We're delighted Fitzroy provided you with all the support and guidance you needed to make this transaction a breeze, as he has done for you in the past. Congrats on the Camry! We wish you all the best in your upcoming travels, from everyone at Lia Toyota!

August 25, 2023

Dealership Rating
Employee Rating

This is our third lease at Lia of Rockland. We were extremely happy with our first lease of a 2017 Camry, not thrilled with our second lease of a 2020 Camry (we had considered going elsewhere f More

by Jeff & Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Truong , Service Dept: Eugene Goldberg

Aug 25, 2023

Lia Toyota of Rockland responded

Hey, Jeff & Barbara! Thank you for taking a moment to share your appreciation of Chris, Eugene, and the team of Lia Toyota Rockland as a whole. We're thrilled you were so pleased with this dealership experience. Congrats on the new RAV4! Best wishes for amazing travels in your future, from all of us at Lia Toyota!

Aug 26, 2023

Jeff & Barbara responded

Looking forward to seeing all of you again!

August 24, 2023

Dealership Rating
Employee Rating

This was my 3rd consecutive lease with Lia Toyota of Rockland and Fitzroy Crooks walked me through the process each and every time. Fitzroy along with Joseph Constable and Mike Lia made my experience a More

by Garyhealy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Constable, Mike Lia

Aug 24, 2023

Lia Toyota of Rockland responded

Thanks so much for your lovely feedback, Gary! We're delighted you enjoyed a smooth and seamless dealership experience with Fitzroy, Joseph, and Mike. We wish you all the best in your new Toyota, from everyone at Lia Toyota!

March 09, 2023

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Fitzroy Crooks is the quintessential professional in his field - a pleasure to work with for many years. He is Lia's best asset! Lia's service department is smooth and easy to access whenever my Camry's hav More

by Joseph Lanzone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hemant Saraiya

Mar 09, 2023

Lia Toyota of Rockland responded

Hi, Joseph! Thank you for sharing thoughtful feedback on your experience with Fitzroy. We're delighted to know how satisfied you've been in all your interactions with him over the years. As always, please don't hesitate to get in touch if and when we may assist you again in sales and service. It is always our pleasure!

March 09, 2023

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Employee Rating

Wonderful staff! Helped me out with every request! A lot of transparency on what you pay for and what you get! No question left unanswered More

by Tilo K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2023

Lia Toyota of Rockland responded

Awesome, Tilo! Thank you for taking a moment to let us know how pleased you were with your dealership experience. It is our pleasure to work with you on satisfying your automotive needs and wants, and we'd love to work with you again some day. Until that day, we wish you pleasant journeys, from all of us here at Lia Toyota.

February 28, 2022

Dealership Rating
Employee Rating

Great experience leasing my car, i felt heard, Fitz was honest and attentive and there were no last minute surprises More

by Zoila Gutierrezg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Lia Toyota of Rockland responded

Zoila, Thank you for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Fitzroy provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team!

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