Forest Daniels

I had a terrible experience purchasing a car from Montrose Kia. I found that the car had a coolant leak prior to purchasing so they assessed and said they fixed it so I moved forward and purchased it Montrose Kia. I found that the car had a coolant leak prior to purchasing so they assessed and said they fixed it so I moved forward and purchased it. When I got home, it was leaking a lot more so I asked if I could bring the car back in to have the issue addressed and the service manager said no, it was sold as-is and the dealership leadership team did not want to talk to me. They would not stand behind the work they performed so I had to have another reputable shop fix the leak. This could have been a catastrophic failure if the engine drained out on the road and seized up potentially injuring me and my family. It's my opinion that the Montrose Leadership team is a joke, once they take your big check. I'm not the only one either, there are 18 cases opened against Montrose at the Ohio Attorney General's Office so buyers should consider all of your options when purchasing. Integrity, quality, and respectfulness is all very important to me. In my opinion, Montrose lacks all three. That's the Montrose difference! I'll update this review once I win my court case. More

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John Siters is the best service employee Kia has. Always professional and caring. Makes you feel like a valued customer all the time Always professional and caring. Makes you feel like a valued customer all the time More

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Great experience! It was great. No pressure! Car came in 3 days after initial visit. Salesman was very knowledgeable It was great. No pressure! Car came in 3 days after initial visit. Salesman was very knowledgeable More

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Everyone is always nice and pleasant in the 10 years I have been doing business with them ! have been doing business with them ! More

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It's awesome, they treat you like family and they go out of their way to make you feel like someone of their way to make you feel like someone More

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Montrose Kia of Sheffield are the best! Forest was a pleasure to work with. I was able to go home with a brand new car Forest was a pleasure to work with. I was able to go home with a brand new car More

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I went into the dealership with no expectations of getting a car but to my surprise, with my history, I was able to get a car getting a car but to my surprise, with my history, I was able to get a car More

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What can I say? Montrose KIA is very easy to work with, from sales to service. I recommend them to every I know. Forest in sales listens to what you need/want and Montrose KIA is very easy to work with, from sales to service. I recommend them to every I know. Forest in sales listens to what you need/want and helps to fit you in the right car/SUV. Bill knows EVs and can help you understand it well. John and his service crew are phenomenal. I have bought 3 vehicles since 2015 and have been very well taken care of. I always left there with a positive experience. I now have a Niro EV Wave and it's a joy to drive. Check out Montrose KIA for your next vehicle. You won't be disappointed More

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So far the service light hasn’t come on and the chugging stopped ! Hope it stays that way stopped ! Hope it stays that way More

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Forest was willing to assist me in any way and it allowed me the chance to get into my new lease and the price point so wanted. me the chance to get into my new lease and the price point so wanted. More

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