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Forest Daniels
142 Reviews
142 Reviews
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142 Reviews of Forest Daniels
January 04, 2026
Extremely Disappointing and Stressful Experience I had a terrible experience with Montrose Kia in Sheffield, Ohio. I agreed with the salesperson on a total Out the Door price of $34,000 for a vehicle. a terrible experience with Montrose Kia in Sheffield, Ohio. I agreed with the salesperson on a total Out the Door price of $34,000 for a vehicle. However, while completing the title and documentation, the finance department suddenly asked me to pay an additional $1,000. Because this was not what we agreed on, I cancelled the deal immediately. No contract was completed and no vehicle was delivered. Despite the cancellation, the dealership deposited my $34,000 check anyway. What followed was one of the most stressful customer experiences I’ve ever had. It took nearly one month to get my money back. During that time, I had to call the dealership hundreds of times, repeatedly asking for updates. The manager refused to take responsibility, showed no urgency, and at times acted like this was not their problem. Communication was poor, unprofessional, and dismissive. Because my money was held for so long, I experienced serious financial stress and had to escalate the matter, including filing a complaint with the Better Business Bureau, just to get basic action. This dealership showed no accountability, no transparency, and no respect for a customer’s time or money. I would strongly advise others to be extremely cautious when dealing with Montrose Kia, especially when it comes to pricing and handling customer funds. I even emailed the Montrose corporate office including the CEO and all VPS, but they did not care et all. More
by SANJEEVKARKI53
Other Employees Tagged: Lance Blanton, Bill Reichert, Vinny Maculaitis , John, Randy, Michael W. Thompson
Verified CustomerDecember 27, 2025
Thanks to Jim for a job well done. This is the second Kia Soul that I purchased from Montrose Lia. I greatly enjoyed the first Soul I purchased and I am enjoying this GT line even more This is the second Kia Soul that I purchased from Montrose Lia. I greatly enjoyed the first Soul I purchased and I am enjoying this GT line even more. Thank you. More
by dawngayton800
Other Employees Tagged: Lance Blanton, Bill Reichert, Vinny Maculaitis, John Thompson
December 19, 2025
I enjoy that they sent a salesman to pick me up; got a very good vehicle; enjoy it the people there are friendly. Willing to help you get financial help check them out; and enjoy your new ride. very good vehicle; enjoy it the people there are friendly. Willing to help you get financial help check them out; and enjoy your new ride. More
by vopatathelma0
December 10, 2025
Very friendly attitude. Stefanie in service was excellent. Thank you Will refer Montrose Kia to.freinds and family. Stefanie in service was excellent. Thank you Will refer Montrose Kia to.freinds and family. More
by HTS40500
Other Employees Tagged: John Thompson
December 08, 2025
I always receive great service at Montrose Kia. Forrest Daniels has been great. I enjoy working with him. Forrest Daniels has been great. I enjoy working with him. More
by casargent
Other Employees Tagged: Lance Blanton
December 07, 2025
Great area to relax in and there was plenty of good/drinks to have while waiting around, nice new interior good/drinks to have while waiting around, nice new interior More
by John T
Other Employees Tagged: Lance Blanton, Bill Reichert, Vinny Maculaitis
December 02, 2025
The team was excellent, treated me with kindness and helped me with the process. Forest was exceptional and helped me pick a car that was not only cute but affordable! helped me with the process. Forest was exceptional and helped me pick a car that was not only cute but affordable! More
by vanessarae30
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