Frances Medina

always excellent service at the service center. francis is incredible. the waiting area makes it feel like time flies. francis is incredible. the waiting area makes it feel like time flies. More

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Very good customer service and efficient service. The service advisor Frances was helpful. The staff is friendly. My car was finished on-time. The service advisor Frances was helpful. The staff is friendly. My car was finished on-time. More

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Very good customer service. The service department at Longo Toyota was very helpful and professional. The service department at Longo Toyota was very helpful and professional. More

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Definitely would buy a car here, service department is super busy. Had oil change and tire rotation and took them 5 hours. super busy. Had oil change and tire rotation and took them 5 hours. More

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Toyota, El Monte has always been professional and helpful. Would recommend. Staff is great. My only “complaint” is that it takes a whole work day for any service. helpful. Would recommend. Staff is great. My only “complaint” is that it takes a whole work day for any service. More

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Brought my Bz4X in for service & computer issues. Frances was very kind, professional and friendly. She went out of her way to take care of my car and address the issue. Frances was very kind, professional and friendly. She went out of her way to take care of my car and address the issue. More

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Service Mngr Francis was great. Helpful, easy to work with and explained the different service points for new vehicles. Helpful, easy to work with and explained the different service points for new vehicles. More

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Bought my GR Corolla from them in February 2025. Took it in for its first service yesterday and was helped out by Frances Medina. She was very pleasant, friendly, and made the experience great. The Took it in for its first service yesterday and was helped out by Frances Medina. She was very pleasant, friendly, and made the experience great. The service was completed in a very satisfactory time frame and am so glad and happy to make the drive from the San Fernando Valley! Looking forward to continuing to give them my business. More

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Easily the best experience I've ever had with a car dealership. They were honest, efficient, and provided great service. Frances was wonderful! dealership. They were honest, efficient, and provided great service. Frances was wonderful! More

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I love Longo, Frances was so professional and a sweet heart! Longo is pricey but worth it! I’ve had my van for 20years!!! heart! Longo is pricey but worth it! I’ve had my van for 20years!!! More

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