

Dealership Experience
8 yrs, 5 mos
Industry Experience
17 yrs, 3 mos
Specialties & Trainings
Internet Specialist, Costco, TRUECar Representative
27 Reviews
Write a Review27 Reviews of Frances Ramos
July 26, 2025
Horrible communication, loaners take forever to reserve, can’t fix an issue from day 1, service times take way too long, lots of changeover in service advisor staff. I’ve had to YouTube how to fix an issue can’t fix an issue from day 1, service times take way too long, lots of changeover in service advisor staff. I’ve had to YouTube how to fix an issue and tell them what to do. Planet Lincoln needs to step it up. I love Lincoln vehicles but if you have warranty work needed, go somewhere else! I’m no longer under warranty and will not go back here unless absolutely necessary. I’m not one to leave bad reviews but I’ve had multiple issues over the last 4 years, spoken with customer service and management and it just seems to get worse. Sorry, PL, you’ve had many chances to get it right. I must warn others. More
Other Employees Tagged: Fred Guy, John Dvorak , Nelly
June 22, 2024
The best car buying experience and cannot brag on this dealership enough! Customer service was absolutely excellent and Frances did everything to ensure our purchase went smoothly. 10 out of 10 recommen dealership enough! Customer service was absolutely excellent and Frances did everything to ensure our purchase went smoothly. 10 out of 10 recommend!!!! More
March 09, 2022
This place totally sucks! Once you buy you become non-existant! Don't believe me, call right now and see if anyone answers the phone! My biggest mistake was buying here ever! Once you buy you become non-existant! Don't believe me, call right now and see if anyone answers the phone! My biggest mistake was buying here ever! More
Other Employees Tagged: Anthony Moore, Alex Gutierrez, Carl Hamilton, Don Morgan, Todd Yeats, Marcus Stallings, Eddie Fullen, John Dvorak, Seth Opperman
June 11, 2021
Seth Opperman and Frances were the best sales associates i have done business with. They were very straight forward during our dealing and provide the best price for the car as compare to other dealers who i have done business with. They were very straight forward during our dealing and provide the best price for the car as compare to other dealers who were selling the same vehicle around Houston market. The whole process went smooth and quick and Seth got me into our vehicle in lest 3 hours from the the time i entered the dealership and came out with the keys of my new vehicle. I highly recommend Planet Lincoln and specially Seth Opperman make sure you ask for Seth and Frances i can guarantee you will be treated right. More
Other Employees Tagged: Seth Opperman
May 04, 2021
This was our second purchase at Planet Lincoln. Great staff, no pressure, knowledgeable, very willing to work with us on price and finance. Francis did a great job in explaining the features of our new N staff, no pressure, knowledgeable, very willing to work with us on price and finance. Francis did a great job in explaining the features of our new Nautilus. With years of Lincoln experience we know she will be the go to person for any future purchases. More
Other Employees Tagged: George Adams III, Fred Guy
September 27, 2020
This was the best buying experience I have had in a long time. The staff worked with me over the phone and had my vehi6and paperwork ready to go in a few hours. Frances Ramos lead the experience and was a time. The staff worked with me over the phone and had my vehi6and paperwork ready to go in a few hours. Frances Ramos lead the experience and was a super star. She listened, worked quick and was a complete professional. I will return for my next vehicle. More
Other Employees Tagged: Fred Guy





