Franchely Reyes | Page 16

bad service I was told this recall had to be done this week I work out of state every week so they agreed to pickup my vehicle do the recall and bring it back I s I was told this recall had to be done this week I work out of state every week so they agreed to pickup my vehicle do the recall and bring it back I said fine but I also told the girl that handles the contracts in pre owned cars to have the collison dept.to look at the fuel door when I bought the Tahoe it was dark did not get a good look at when I went to get fuel I noticed dents above the fuel door I ask her to have it looked at she said she would.i also ask her to get me a price on another set of keys never happened, also ask how much it cost to do a detail while it was there never happened,i have been driving with a test drive tag for 30 +days was told they would put a new tag on never happened.then I called Thursday to see how it was going nobody could find my Tahoe said they would call back never happened so I called my girlfriend she said they brought it back on wed. I had to come in early this week I pulled in last nite about 1am pulled in behind the Tahoe no new tag,nothing had been done that I ask for, no phone call letting me know it was returned even the guy I talked to in service couldn't find it.this was not a good experience if I get a ticket for no tag i'm going to bring the ticket to ellis chev,. More

by redfincon Verified Customer Verified Customer

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Leland Sims made it happen! Jim Ellis Chevrolet and Leland Sims made buying a vehicle so easy! I was really stressing as I had to catch a flight but everyone at the Dealership es Jim Ellis Chevrolet and Leland Sims made buying a vehicle so easy! I was really stressing as I had to catch a flight but everyone at the Dealership especially Leland Sims were very professional, quick and trustworthy! You can definitely see the experience they all have here! More

by besos988maria Verified Customer Verified Customer

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Good service and followup... Good salesmen enjoyed the experience. was able to sale me a car the first two hours of our meeting. Follow up and I like nice people. Good salesmen enjoyed the experience. was able to sale me a car the first two hours of our meeting. Follow up and I like nice people. More

by johnsre2929 Verified Customer Verified Customer

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Car purchase made easy Very accommodating dealership. Told them a price range we wanted to stay in, and they stuck to it. No hassle trying to show us cars out of our budget Very accommodating dealership. Told them a price range we wanted to stay in, and they stuck to it. No hassle trying to show us cars out of our budget and generous on our trade in value of another car. More

by jessb715 Verified Customer Verified Customer

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Bought a User Car; Excellent Service I spoke with Ron online about viewing a Chevy Cruze and he was very nice. He let me test drive, gave me all the numbers, and wasn’t pushy. Even his ma I spoke with Ron online about viewing a Chevy Cruze and he was very nice. He let me test drive, gave me all the numbers, and wasn’t pushy. Even his manager was nice and welcoming. I bought the car with no issues. Ron made sure the car was clean, went through servicing, and had a full tank of gas. The dealership was accommodating and offered to certify my car for a better warranty. I would definitely buy from here again. More

by JOURDAN.HUNTER7 Verified Customer Verified Customer

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Neal Jones was great as well Finance manager Franchle Team was professional and courtesy would definitely purchase car from them again 2 hour drive was worth it. All services and terms were explained and Team was professional and courtesy would definitely purchase car from them again 2 hour drive was worth it. All services and terms were explained and thorough. More

by baez6289 Verified Customer Verified Customer

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Excellent Experience! After a distasteful and horrible experience at another car lot, I went to visit the dealership. From the moment I walked into the door my sale man Mar After a distasteful and horrible experience at another car lot, I went to visit the dealership. From the moment I walked into the door my sale man Mark Shaw provided me with courteous and professional service. He was also patient and allowed me to view as many cars as I needed. Mark was honest about different aspects of various vehicles along with costs. I got the car I wanted at a price I could work with. When I went to pick up my vehicle problem came up with the car and the service department fixed the problem and made it right before I drove off the lot. I highly recommend the dealership. Go see Mark Shaw he has been there for 16 years. His longevity speaks volumes for the dealership. More

by carrol.wilson2864 Verified Customer Verified Customer

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Awesome Very nice staff mechanics were very fast to with their service also it is always clean in the customer lounge I really like coming there Very nice staff mechanics were very fast to with their service also it is always clean in the customer lounge I really like coming there More

by LACHELLC1204 Verified Customer Verified Customer

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One call, that's all! I spoke to multiple dealerships before contacting Jim Ellis. I had a letter of credit and wanted to pre negotiate before driving all over the place. E I spoke to multiple dealerships before contacting Jim Ellis. I had a letter of credit and wanted to pre negotiate before driving all over the place. Everyone else took their time giving quotes or making counter offers. I explained my situation and was on the phone with a sales manager in a mater of seconds. Ten minutes later, I was in route. No nonsense, straight to the point negotiations. See you guys in a couple of years for a trade in and new purchase! More

by darrell_sweat Verified Customer Verified Customer

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The Turners New Chevy ownership Well, the first salesman approached us as we we browsing but left. Then Mr George Thomas came over and seals the the deal! Thanks George! Well, the first salesman approached us as we we browsing but left. Then Mr George Thomas came over and seals the the deal! Thanks George! More

by clydeturner82 Verified Customer Verified Customer

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