Franchely Reyes | Page 20

This was an easy fantastic experience My wife and I had looked at Corvettes for a few weeks, hands down Jim Ellis Chevrolet made it an easy deal. Ron Durham the Sales and Leasing Cons My wife and I had looked at Corvettes for a few weeks, hands down Jim Ellis Chevrolet made it an easy deal. Ron Durham the Sales and Leasing Consultant is very professional, he showed us the vetts we walked around looking he kept going to get more keys as my wife wanted to see all of them. Ron served us coffee and water I knew I was not going anywhere else, he had closed the deal. The Corvette we picked was missing a stingray emblem that snaps in on the console in front of the shifter Ron order one and gave it to us, no charge, which was way beyond any expectation I had on a used car. Franchely did the finance, wow very creative and professional, we own a small business which sometimes it is tough to get a deal. Franchely sat down with us and explained everything even listening to every word we said even though we got off track chatting, she was the first finance officer I have ever felt like friends with. All and all a slam dunk thanks so much to a great team. We will be back. More

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Solid This dealership met my expectations in terms of selling and marketing new and used cars. The Services manager was very helpful and explained their se This dealership met my expectations in terms of selling and marketing new and used cars. The Services manager was very helpful and explained their services. More

by ETWEEDLE1 Verified Customer Verified Customer

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Amazing deal! We saw an ad for the Chevy Labor Day sale and we knew it was time to replace my 14 year old car. Our salesman, Al, was very pleasant and worked hard We saw an ad for the Chevy Labor Day sale and we knew it was time to replace my 14 year old car. Our salesman, Al, was very pleasant and worked hard to get my new Chevy Equinox in perfect condition before we left the dealership. I absolutely love the Equinox! More

by kettleman Verified Customer Verified Customer

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Used car purchases First time purchasing at this dealership. Friendly and George continues to provide great service. All parties did what was required to meet my needs w First time purchasing at this dealership. Friendly and George continues to provide great service. All parties did what was required to meet my needs with the car buying experience . More

by audreyf.hicks Verified Customer Verified Customer

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excellent customer service They took care of my concerns prior to me purchasing the vehicle. The vehicle needed some body work and they did the repairs on my word, that I would They took care of my concerns prior to me purchasing the vehicle. The vehicle needed some body work and they did the repairs on my word, that I would be back to purchase, if repaired. More

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Malibu I was skeptical about going to any dealership with my less than great credit rating. Reluctantly I visited Jim Ellis and low and behold, I qualified. I was skeptical about going to any dealership with my less than great credit rating. Reluctantly I visited Jim Ellis and low and behold, I qualified. It was a low down payment and now I'm a car owner. I have already let everyone that I know about the professional and courtesy that I have received at Jim Ellis. I have proclaimed that Jim Ellis is My Dealership from this point forward. Thank you Ben.? More

by BillyBoi55 Verified Customer Verified Customer

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Hard to find She worked with my wife and they spoke to one another as old friends would again good job to your office was nice clean again good job She worked with my wife and they spoke to one another as old friends would again good job to your office was nice clean again good job More

by TJMEEKINS Verified Customer Verified Customer

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Happy customer Courteous service fast transaction. Happy with my Tahoe very happy with the dealer. Very good customer service. So many told me not to deal with this Courteous service fast transaction. Happy with my Tahoe very happy with the dealer. Very good customer service. So many told me not to deal with this dealership I have no complaints. Will buy from here in the future again..I love my truck. More

by ladydecloh Verified Customer Verified Customer

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Good Customer Service My experience with Jim Ellis Chevrolet was awesome. My Sales Person Mr. Gamble was very patient, thorough and knowledgeable about everything. I rece My experience with Jim Ellis Chevrolet was awesome. My Sales Person Mr. Gamble was very patient, thorough and knowledgeable about everything. I received a quality vehicle from Mr. Ellis car store. I would definitely refer anyone there to purchase a car. My car buying experience was quick and thorough! More

by 6055music Verified Customer Verified Customer

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Disappointed Aside from the sales manager, Shawn, the sales and support staff were ineffective and non-responsive. They had to continually be prompted for action Aside from the sales manager, Shawn, the sales and support staff were ineffective and non-responsive. They had to continually be prompted for action and were slow to act. This is a large dealership and it seems to have great potential. However, after the few hours I had to sit and observe, their communication structure is non-existent. It was clear Shawn is the cornerstone of what they do and the employees around him cannot think for them selves and this completely hindered the buying process in terms of accuracy and speed. Just imagine what this dealership could do if they could communicate with one another and think on their own. My first and lasting impression was terrible. Would not recommend. More

by michael.a.ramsey Verified Customer Verified Customer

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