Francisco Aguilar | Page 6

Called to schedule an appointment to see and test drive two used cars. Arrived and was informed one had been sold. The other was blocked in the lot and not ready? Salesperson suggested we could come back t two used cars. Arrived and was informed one had been sold. The other was blocked in the lot and not ready? Salesperson suggested we could come back the next day! I've never experienced such poor service from a car dealer. It also made me focus on the outdated cramped infrastructure and congested location and how awful going there for service must be. When I mentioned we will only be buying a Volvo and will be buying one within 30 days - he mentioned great deals for new cars could be offered without any realization of how poor the service and treatment. I guess they have a captive local market. If we go with a new car it won't be with this dealership. If a used car came in I would consider it but only purchased remotely . My time is valuable and I value professionalism and service which this dealership doesn't offer. I would give a negative star if possible from this insulting experience. More

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We had the greatest car leasing experience working with Francisco! He was honest, efficient, kind and went the extra mile (literally, he delivered our car while I was sick with COVID)! I was so happy with Francisco! He was honest, efficient, kind and went the extra mile (literally, he delivered our car while I was sick with COVID)! I was so happy with the transaction and will definitely be recommending Francisco and Volvo Santa Monica in the future! More

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He was very knowledgeable and he went out of his way to driver our car despite being on break! All in all highly recommended Francisco for anyone looking for a car. driver our car despite being on break! All in all highly recommended Francisco for anyone looking for a car. More

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Francisco is fantastic!He helped me and my family get a Francisco is fantastic! He helped me and my family get a new 2022 Volvo XC90. Super smooth hassle free experience! Will definitely return for next Francisco is fantastic! He helped me and my family get a new 2022 Volvo XC90. Super smooth hassle free experience! Will definitely return for next car! Francisco and team are great to work with. More

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Francisco is a doll! He was very knowledgeable about the car I wanted and knew all the bells and whistles! He took the time to go over all the details, found pricing that was fair, and even let me drive the car I wanted and knew all the bells and whistles! He took the time to go over all the details, found pricing that was fair, and even let me drive the car to my house to show my family before I committed. He’s been wonderful to work with! Highly recommend! More

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What can I said, Francisco is the best salesperson I have ever met. We all know that going to a dealership can be stressful because of people pushing you and thinking only about sales. I was looking for this ever met. We all know that going to a dealership can be stressful because of people pushing you and thinking only about sales. I was looking for this car and dreaming g about for more than a year, and contacting Francisco for months. My words cannot truly express the patience ,the kindness ,the honesty of Francisco. I am not an easy buyer but I felt I connected with him from the very first call. Last year I told him: "whenever I am ready You will be the one who sell me the car I want, ( I was very picky about everything), today, when I saw my Volvo XC 40 T5 R design, I felt like he was saving it just for me . I highly recommend him , you won't be disappointed .He will make you a great deal, just like he did with me. I am very happy! And what can I said about the financial department, and the dealership in general.: The best.!! It took us only 30 minutes to finalize the paperwork, not only because Carlos was great explaining ,but because Francisco took care of everything that I needed in advance and over the phone. It was very nice to finally meet him in person after a year or longer. Go to Volvo Santa Monica .You won't be disappointed. More

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The salesperson I dealt with, Hunter Yerks was professional, transparent and honest at all times. He kept in touch when he said he woyld, answered my wuestions and ensured the entire process went professional, transparent and honest at all times. He kept in touch when he said he woyld, answered my wuestions and ensured the entire process went smoothly. Car dealerships’ reputations would benefit from employing more people with his work ethic. More

by fbhayat Verified Customer Verified Customer

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Volvo Santa Monica went above and beyond to provide a seamless experience for leasing my 4th car with them. Francisco was the best, he was able to get everything I wanted for my new car and more. Super h seamless experience for leasing my 4th car with them. Francisco was the best, he was able to get everything I wanted for my new car and more. Super happy with my newest Volvo and even more impressed with the home delivery experience, it was amazing and such a time saver. High praise for everyone at Volvo Santa Monica. More

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Francisco was hands down the best sales person I have ever worked with, and I have leased Volvos, BMWs and Audis in the past. ever worked with, and I have leased Volvos, BMWs and Audis in the past. More

by damionclayton Verified Customer Verified Customer

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We had been searching to lease an in stock Volvo SUV Your Santa Monica showroom was successful in landing us the exact model, colour, size within our price range. Your agent, Francisco, who followed Your Santa Monica showroom was successful in landing us the exact model, colour, size within our price range. Your agent, Francisco, who followed up and delivered our new vehicle provided us with excellent guidance and help beyond what was required. He was approachable, courteous, and patient throughout the process. More

by FABTIMING Verified Customer Verified Customer

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