Did not honor their online price and tried to sell me the
vehicle for $4,000 more than their website listed it for. Liars and scammers. Sales managers Fransisco and Raul lied to us and tried to claim the veh
vehicle for $4,000 more than their website listed it for. Liars and scammers. Sales managers Fransisco and Raul lied to us and tried to claim the vehicle was never listed at the price online. Kicked us out of the dealership after showing them a screenshot of the vehicle's price + VIN and exposing his lie.
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by Temecula Nissan are liars
Other Employees Tagged:
Raul Perez
Jan 15, 2026 -
Temecula Nissan responded
Hello,
Thank you for sharing your feedback. We’re genuinely sorry to hear about your recent experience and the frustration it has caused you. At Temecula Nissan, we strive to be transparent and fair with every guest, and it’s concerning to learn that you feel your experience did not reflect those values.
Because your review was posted anonymously, we’re unable to reach out to you directly or look up your visit in our records. We would appreciate the chance to investigate your concerns further, especially regarding the online pricing and your interaction with our team members. If you’re willing, please contact us with your information or any additional details.
Additionally, you are welcome to reach out directly to our Director of Customer Experience, Melissa Roldan, at MRoldan@TemeculaNissan.Com. Melissa is dedicated to assisting our customers and will be happy to help address your concerns personally.
Thank you again for bringing this to our attention. We value your feedback, and we hope to have the opportunity to make things right.
Best regards, Sergio A Beltran, General Manager
Jan 28, 2026 -
Temecula Nissan responded
Hello Temecula Nissan are liars,
We wanted to follow up once again regarding your recent review, as both myself and our Director of Customer Experience, Melissa Roldan, have made several genuine attempts to reach out and resolve your concerns. We remain committed to transparency and customer satisfaction, and we want to emphasize that we are more than willing to honor our pricing and sell any vehicle without additional accessories, should that be your preference.
As your review was posted anonymously, we have no way to verify your visit or contact you directly to address your experience other than thru this review paltform. Our main goal is to ensure that every guest receives fair treatment, and if there has been any misunderstanding or miscommunication, we would sincerely appreciate the chance to make things right.
I would like to personally invite you to come see me, Sergio A. Beltran, General Manager at Temecula Nissan. I am happy to review any details with you directly, provide transparent pricing, and do everything possible to turn your experience around.
If you wish to speak privately, please contact me at GM@TemeculaNissan.Com or our Director of Customer Experience at MRoldan@TemeculaNissan.Com. Your satisfaction is very important to us, and we sincerely hope to have the opportunity to earn your trust.
Thank you again for your feedback, and we look forward to hearing from you.
Best regards,
Sergio A. Beltran
General Manager, Temecula Nissan
I feel deceived buying at your company.
Did not explain from the beginning that I am the only one on the contract and did not include my husband on the DMV side. And did not diacuss the tot
Did not explain from the beginning that I am the only one on the contract and did not include my husband on the DMV side. And did not diacuss the total payment onky the monthly was discussed. WILL NOT RECOMMEND TEMECULA NISSAN. ITS A BIG MISTAKE BUYING HERE. PEOPLE HERE ONLY WANTS TO SELL. They should have think about the customer. So people will come back or refer them. WORST!!!!
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by Elijah0204
Dec 15, 2025 -
Temecula Nissan responded
Hi Elijah,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your recent experience with us at Temecula Nissan, and I want to sincerely apologize for any frustration or disappointment you’ve felt.
At Temecula Nissan, we always strive to provide transparent, customer-focused service, and it’s clear we fell short in your case. I understand your concerns regarding the contract and DMV paperwork not reflecting your husband’s information, as well as the lack of a clear discussion about the total payment. This is not the standard of service we aim to provide, and I apologize for any confusion or inconvenience this caused.
We value your feedback and would like the opportunity to make things right. If you are willing, I’d appreciate the chance to speak with you directly to better understand what happened, address your concerns, and see how we can resolve any outstanding issues for you.
Please feel free to reply to this email or contact me so we can work together toward a solution.
Thank you again for your honesty. Your experience is important to us and will help us improve our processes for all customers.
Sincerely,
Sergio A Beltran
General Manager
Great job and very honest and help me out on what I need
thank you so much Temecula Nissan
thank you so much Temecula Nissan
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by cruzerwin1122
Other Employees Tagged:
Melissa Roldan
, Biff Gordon, Jacob Little, Oscar Panucco, Cesar Perez, Raul Perez, Christian Pinaglia, Eric Rude, Riley Smith, Dilan
All sales are very friendly they will do everything
possible for you get a good price and a good deal. But is something I don’t like is on service department Mike is a very rude person he doesn’t show
possible for you get a good price and a good deal. But is something I don’t like is on service department Mike is a very rude person he doesn’t show appreciation for the customer everything out is great
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by Carlosaberganza
Other Employees Tagged:
Oscar Panucco, Cesar Perez, Raul Perez, Eric Rude
Amazing service good honest people very freindly fast
service easy to talk to explain everything
service easy to talk to explain everything
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by slugger714.eh
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Raul Perez, Christian Pinaglia, Riley Smith
Service was quick and the employees were friendly and
knowledgeable. Good customer service is hard to find.
knowledgeable. Good customer service is hard to find.
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by tjeloves4kids
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Oscar Panucco, Cesar Perez, Raul Perez, Christian Pinaglia, Riley Smith
Very professional group of folks.
They were quick and courteous to help get me out in a timely manner.
They were quick and courteous to help get me out in a timely manner.
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by jimmyfifteen1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jim Castro,
Phillip Brady
, Biff Gordon, Jacob Little, Cierra Mccandless, Greg Overholt, Raul Perez, Christian Pinaglia, Riley Smith
The workers in Temecula Nissan treat everyone well and
try to get you the best deals for your cars needs at a good price.
try to get you the best deals for your cars needs at a good price.
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by MENRIQUEZ04470
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jim Castro,
Phillip Brady
, Cierra Mccandless, Claudia Morera, Oscar Panucco, Cesar Perez, Raul Perez, Riley Smith, Pace unknown, Michael Marcoux
Aug 17, 2023 -
Temecula Nissan responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Awesome service!
Very professional and they seemed to be knowledgeable of the work being done.
Very professional and they seemed to be knowledgeable of the work being done.
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by GREGMILLZ07
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cierra Mccandless, Christian Pinaglia, Riley Smith
Aug 03, 2023 -
Temecula Nissan responded
Hi Gregmillz07, thank you so much for your positive comments about Temecula Nissan!
If I could rate it with negative stars I would!
! I've had a HORRIBLE EXPERIENCE WITH THIS DEALERSHIP FROM SALES TO MGMT!! They are SHADY & UNSCRUPULOUS!!! I BOUGHT A CAR BACK IN NOV. & THEY STILL H
! I've had a HORRIBLE EXPERIENCE WITH THIS DEALERSHIP FROM SALES TO MGMT!! They are SHADY & UNSCRUPULOUS!!! I BOUGHT A CAR BACK IN NOV. & THEY STILL HAVENT PROVIDED ME WITH THE INFO ON WHO TO PAY, HOW MUCH TO PAY & WHEN THE PAYMENTS ARE DUE!! IVE BEEN BEGGING THEM TO PLS SEND ME THE INFO & THEY STILL HAVENT!!! NOT ONLY THAT BUT THEY PROMISED THEY HAD ALREADY ORDERED A PART THAT WAS MISSING FROM MY PASSENGER SIDE MIRROR...THE PART THAT SECURES IT TO THE MOUNT & OVER A MONTH LATER THEY STILL DONT HAVE IT & NOW THE TOP BLEW OFF MY MIRROR AND FELL ONTO THE STREET & WAS RUN OVER BY MULTIPLE CARS B4 I HAD THE CHANCE TO RUN INTO THE MIDDLE OF THE INTERSECTION TO GO RETRIEVE IT!!! I CALLED THE SALES GUY, THE MGR EVEN THE FINANCE MGR & NO ONE WILL HELP ME!!! DO NOT SHOP HERE!!! U WILL REGRET IT I PROMISE U THAT!!!
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by jenp6774
Other Employees Tagged:
Lenin & Andres the mgr!