Frank Accetta

I never met Mr. Wilkins but my experience with Frank Accetta the general manager was not very good. Mr. Accetta was arrogant bordering on condescending and belliger Wilkins but my experience with Frank Accetta the general manager was not very good. Mr. Accetta was arrogant bordering on condescending and belligerent. I went to look at a car listed as Certified Pre Owned and here is what happened: 1. They could not find the keys when I came to test drive the car so we had to return a second time. Supposedly the porter had taken the keys home with them and later the keys were found "under the service managers keyboard". 2. The car had not been certified yet, even though the listing stated that it was CPO. 3. After they "found" the keys. We had to delay our test drive by a day because they found problems during the certification (which should have been done prior to the listing as certified) and they needed to be repaired. 4. When we finally test drove the car, it was dirty and had a severely leaking tire (it lost 10 PSI during the test drive. This car had been on their lot for over 6 weeks, how did they not notice a leaking tire. 5. When I mentioned that their asking price was $1600 over average (according to Kelly) they seemed to be surprised that I knew that. Due to the treatment I received from Mr. Accetta and the lack of attention to detail in listing and servicing this car as CPO I cannot in good conscience recommend Wilkins Hyundai Mazda. More

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The dealership was clean and hospitality top notch from all services and large selection to choose from all services and large selection to choose from More

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I purchased my second Mazda from Wilkins Mazda today, and once again, it was a great experience. I’ve been a loyal Mazda customer for nine years, and this visit reinforced why I keep coming back. Bob was once again, it was a great experience. I’ve been a loyal Mazda customer for nine years, and this visit reinforced why I keep coming back. Bob was fantastic to work with, charismatic, relatable, and witty, but most importantly, no-nonsense and not pushy at all. He really knows his cars, was insightful throughout the process, and worked with us to stay within our budget while still getting us a great deal. The transaction was impressively fast! I walked in at 9:30 AM and was out the door by 11:30 AM, which I truly appreciated. Frank, the general manager, was also great to work with. He was very responsive via email, transparent, and straightforward, which made the entire process feel smooth and stress-free. Overall, this was another excellent experience with Wilkins Mazda. Professional, efficient, and honest, highly recommend this dealership amongst the other in Illinois. More

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Justin made my Mazda CX-5 buying experience genuinely enjoyable from start to finish. He was knowledgeable, patient, and never once made me feel pressured. He took the time to understand what I actually enjoyable from start to finish. He was knowledgeable, patient, and never once made me feel pressured. He took the time to understand what I actually needed in a vehicle and walked me through every option clearly and honestly. What stood out most was how transparent and respectful he was—no games, no gimmicks, just straightforward communication and great service. He answered all my questions, made sure I was comfortable with every step, and went above and beyond to make the process smooth. If you’re looking for someone who truly cares about helping you find the right car and making the experience stress-free, Justin is your guy. I absolutely love my CX-5 and couldn’t be happier with how everything turned out. Highly recommend! More

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Very kind and charismatic people, was able to get a great deal and would definitely recommend to anyone! deal and would definitely recommend to anyone! More

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I had a fantastic experience working with Bob while purchasing my Mazda CX-30. From start to finish, Bob was professional, knowledgeable, and genuinely helpful. He took the time to understand what I wa purchasing my Mazda CX-30. From start to finish, Bob was professional, knowledgeable, and genuinely helpful. He took the time to understand what I was looking for, walked me through all the features without any pressure, and made the entire process smooth and stress-free. More

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Bob was wonderful to work with, and I'm in love with my new Mazda! new Mazda! More

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“Expert, friendly service with no pressure- truly collaborative support backed by impressive trustworthy car knowledge.” collaborative support backed by impressive trustworthy car knowledge.” More

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Bob Williams and Frank gave me the best experience I have had buying a car. It was easy, fast, and straightforward. From start to finish, the Bob was friendly, knowledgeable, and honest - much appreciated hi had buying a car. It was easy, fast, and straightforward. From start to finish, the Bob was friendly, knowledgeable, and honest - much appreciated his help in buying my first Mazda and would recommend to anyone. More

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Another excellent experience with Wilkins Mazda in Elmhurst IL! Big thanks to Bob and Randall! Elmhurst IL! Big thanks to Bob and Randall! More

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