Frank Adinolfi
Frank Adinolfi at BMW of West Chester

Frank Adinolfi

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
308 Reviews

Dealership Experience

25 yrs, 10 mos

Industry Experience

38 yrs, 1 mo

4.8

308 Reviews

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308 Reviews of Frank Adinolfi

January 07, 2026

Dealership Rating
Employee Rating

Everyone is very nice and very helpful. Services are great. Waiting area is clean and quiet. Highly recommend! More

by liu_weiguo
Service Time
Recommend Dealer
Yes

January 06, 2026

Dealership Rating
Employee Rating

Everything was completed as expected. Frank was helpful and friendly and made certain that all went smoothly. More

by ALSETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 04, 2026

Dealership Rating
Employee Rating

Frank Adinolfi my service provider is the best. Always working to help me out when I need it the most. More

by TRACI.W.IMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justice Mogano

January 04, 2026

Dealership Rating
Employee Rating

Frank is always helpful and a very knowledgeable service advisor. The staff are always friendly and I appreciate the detailed video walkthrough by the technician. More

by ANOOP_CHERIAN
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

January 02, 2026

Dealership Rating
Employee Rating

Excellent customer service every time First class and superb, professional service from start to finish More

by naive001
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

January 02, 2026

Dealership Rating
Employee Rating

Knowledgeable service personnel; Organized repair process; Clean, comfortable waiting facilities; Friendly reminders for routine service More

by AAABBOTT_19085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 01, 2026

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Information given today person at the receiving did not reach Frank when I called there is no answer everybody expect to leave the voice message I don't do this. This is my vehicle that needs serious atten More

by Esprah03
Recommend Dealer
No

Other Employees Tagged: Frank Adinolfi

December 31, 2025

Dealership Rating
Employee Rating

Scheduling was very good , I was in and out and out in the allotted time, Frank keep me posed to the progress. More

by billmoran10
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Always a pleasure to see Scott Gratley, if I buy another BMW it would definitely be with Scott.

December 31, 2025

Dealership Rating
Employee Rating

Best dealership I have used in 30+ years of owning BMWs. Service, sales, parts all first-rate. I would not take my cars anywhere else. More

by Rwsmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 27, 2025

Dealership Rating
Employee Rating

Great service kept me informed and explained in detail what was going on and what i had to do. More

by seanpinkett1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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