Frank Adinolfi

Jay Miller is great, and the main reason I keep going back to Otto’s. I believe this is my 4th BMW. Every purchase has been a great experience. Jay is an expert on BMWs and he’s always quick to answer an back to Otto’s. I believe this is my 4th BMW. Every purchase has been a great experience. Jay is an expert on BMWs and he’s always quick to answer any questions, or address any concerns. More

by domdnyc Verified Customer Verified Customer

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I n my experts team at West Chester BMW is always friendly, efficient, professional and competent. friendly, efficient, professional and competent. More

by Cathy G Verified Customer Verified Customer

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It was very easy to drop my car off and get a loaner. All work was done to my expectations. Great job done overall. All work was done to my expectations. Great job done overall. More

by chriswickes Verified Customer Verified Customer

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Frank is the best! Explains everything and keeps me up to date in a timely manner. Explains everything and keeps me up to date in a timely manner. More

by mcbratnie Verified Customer Verified Customer

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The professionalism and friendliness at this dealer were awesome! I loved everything about this dealership! awesome! I loved everything about this dealership! More

by bhcddir Verified Customer Verified Customer

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Frank has been our great service advisor for many years and the service has always been outstanding. Frank keeps us up to date and the videos of the service are helpful. Keep up the good job. and the service has always been outstanding. Frank keeps us up to date and the videos of the service are helpful. Keep up the good job. More

by Nancy Keenan Verified Customer Verified Customer

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everyone was very helpful, no complaints! easy appointment. they had my loaner ready & waiting which was appreciated easy appointment. they had my loaner ready & waiting which was appreciated More

by Vjain Verified Customer Verified Customer

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The only trusted BMW service provider in my area for me is BMW West Chester! I’ve taken my car to other locations and have not experienced the excellent service and friendly staff! is BMW West Chester! I’ve taken my car to other locations and have not experienced the excellent service and friendly staff! More

by MILAN20001 Verified Customer Verified Customer

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I had great service! The video of my car inspection and free Uber when they have no loaner cars is awesome. The video of my car inspection and free Uber when they have no loaner cars is awesome. More

by REGALMAC Verified Customer Verified Customer

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Easy to work with, good communication. Good comments regarding future maintenance No thanks Car wash return was slow Good comments regarding future maintenance No thanks Car wash return was slow More

by BHOSTETT7 Verified Customer Verified Customer

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