Frank Amadeo | Page 5

Advantage Cadillac responded

Thank you, Kim, for your amazing review! We truly appreciate your kind words about our team, and we are thrilled to hear how knowledgeable and helpful Keith was during your visit to Ettleson Cadillac. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with Ettleson Cadillac and that your Escalade was delivered as promised. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you so much for taking the time to share your feedback with us, Fernando! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about Dave Garza and Louis. We’re glad to hear that everything turned out well despite your delivery concerns. Your feedback is valuable to us, and we look forward to assisting you at Ettleson Cadillac again soon! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank your sharing your feedback, we apologize for any miscommunication or frustration you may have experienced during your visit. We strive to be transparent in our pricing, and it's concerning to hear that you felt there were hidden fees. Our goal is always to try to ensure our customers understand every aspect of their purchase. To clarify the $995 is an Ettleson package that every vehicle has it includes the Pulse Safety First Rear End Collision Avoidance System, that includes a variety of things. We would love the opportunity to address any further concerns directly. Please feel free to reach out to me at (708)215-7323 or at frank@ettleson.com at your earliest convenience. I look forward to speaking with you. Sincerely, Frank Amadeo General Manager Ettleson Cadillac Buick GMC

Advantage Cadillac responded

Thank you for your wonderful review! We truly appreciate your trust in Ettleson Cadillac for all your automotive needs. It means a lot to us that you feel like part of our family. We look forward to serving you again in the future! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our team at Ettleson Cadillac, especially Tom, Paul, and Vanessa. It’s our pleasure to provide top-notch customer service, and I'm thrilled to know you had such a positive experience. I look forward to seeing you again soon! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you for your kind words! I'm thrilled to hear that you had the best experience leasing a car with us at Ettleson Cadillac. I look forward to seeing you again! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had such a positive experience with Keith, myself, and Paul at Ettleson Cadillac. It's great to know that you'll continue to trade with us and refer others our way. We appreciate your support and look forward to serving you again soon! Sincerely, Frank Amadeo, General Manager (708) 215-2350

Advantage Cadillac responded

Thank you for your wonderful review, Steph! We're thrilled to hear that Angelo and Frank were able to assist you in finding exactly what you were looking for at a great price. We truly appreciate your support and hope to see you again at Ettleson Cadillac! Sincerely, Frank Amadeo, General Manager (708) 215-2350