Frank Caruso
Frank Caruso at Porsche Orland Park, A Joe Rizza Dealership

Frank Caruso | Page 17

Brand Ambassador

Porsche Orland Park, A Joe Rizza Dealership

8760 West 159th Street
Orland Park, IL 60462

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4.8
189 Reviews
4.8

189 Reviews

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189 Reviews of Frank Caruso

April 14, 2021

Dealership Rating
Employee Rating

I will recommend Porsche Orland Park to all!!Everyone I will recommend Porsche Orland Park to all!! Everyone offers great customer experience! Especially, TONY, BOB and Frank!! This is my second p More

by VGOOD2U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 22, 2021

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Employee Rating

I had a great experience with Bob and team. I flew in from out of town and they made the whole purchasing process very smooth and efficient. They were well prepared so I could get back on the road to hom More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Porsche Orland Park, A Joe Rizza Dealership responded

Chris, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 22, 2021

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Employee Rating

With this being my first purchase as a 20 year old “adult” Bob & the team were able to make it super smooth & easy! Couldn’t thank you guys enough for how easy & well it went! More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Belcher

Mar 25, 2021

Porsche Orland Park, A Joe Rizza Dealership responded

Jordan, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 05, 2021

Dealership Rating
Employee Rating

A friendly informal atmosphere that is welcoming to customers. Everyone I came in contact with was very responsive to any request or question I had. More

by WFRULAND
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Chojnowski , Mohamed Aboutabl, Brittany Brandon

Mar 10, 2021

Porsche Orland Park, A Joe Rizza Dealership responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 28, 2021

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Employee Rating

I walked into this dealership approximately 6 mos ago in search of a new vehicle, I decided to purchase recently, because of the professionalism, friendliness and positive energy of Frank Caruso, I chose to More

by Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

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Employee Rating

The mechanic came out to speak with me along with the service writer and I was advised of the work my Cayenne needed. Am very pleased with my experience with the service department. I was even helped wit More

by RCUETOHFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kitzmiller, My mechanic was a pleasure to work with but don’t remember his name

Feb 16, 2021

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for your awesome review! We're very happy to hear that our service team was of such great help to you. We take pride in our customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

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Employee Rating

This dealership serviced my Porsche Cayenne S. They brought me a loaner Cayenne and picked up mine. They did a great job and took excellent care of my vehicle. It was returned to me nice and clean More

by JONILD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Belcher , Brett Domark, John Kitzmiller, Mike McElree

Feb 09, 2021

Porsche Orland Park, A Joe Rizza Dealership responded

We wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. We hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2021

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Employee Rating

I was at the dealership to have a purchased new key and remaining key newly programmed to my car. While the key program service was performed correctly I was not at all satisfied with the wash and cleaning More

by VONZAA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Chojnowski , Mohamed Aboutabl

Feb 09, 2021

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. We do apologize that your vehicle was not washed to your satisfaction. After speaking with our team it appears it may have been due to the poor weather conditions. We were not able to to get your vehicle back to you as clean as we would have liked. We would like to opportunity to make it up to you and arrange to pick your vehicle up and clean it for you properly. Please reach out to me at your earliest convenience so we can coordinate a time that will work well for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2021

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Employee Rating

Went into buy a Porsche they are very knowledgeable and nice thank you . I’ve been to other Porsche dealers not the same .Best Porsche dealer in the nation!!! More

by BOSS.SHAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nora Rizza, Chris Chojnowski, Robert Belcher , Mohamed Aboutabl, Rawan Altaher, Brittany Brandon, Brett Domark, John Kitzmiller, Mike McElree

Feb 08, 2021

Porsche Orland Park, A Joe Rizza Dealership responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 01, 2021

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Employee Rating

Frank was very responsive and provided excellent customer service! Chris was beyond kind and helpful and really went the extra mile for me. I will buy again from this dealership due to the wonderful team at More

by shutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Chojnowski

Feb 04, 2021

Porsche Orland Park, A Joe Rizza Dealership responded

At Porsche Orland Park: A Joe Rizza Dealership, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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