Frank Chelli

Severely disappointed with the service and customer care. I have took my vehicle to this dealer three times with same complaint only to be told that I have been using the wrong grade of gasoline when the man I have took my vehicle to this dealer three times with same complaint only to be told that I have been using the wrong grade of gasoline when the manufacturer recommends 87 octane. These folks are tremendously incompetent to say the least. Very disappointed with dealer, vehicle and customer service. This will be my last VW More

by MELANIE.DAVOOD Verified Customer Verified Customer

Print

Jenni and Sheldon were absolutely Amazing. They made my buying process so easy and took their time to explain everything They made my buying process so easy and took their time to explain everything More

by angelawilson1225 Verified Customer Verified Customer

Print

Very helpful and respectful for the situation that was presented. The saleman was very knowledge and friendly. presented. The saleman was very knowledge and friendly. More

by MJEBOOKER Verified Customer Verified Customer

Print

Had came in to get my rim replaced and was shown the best customer service ever, the men and women of Volkswagen are all 5 stars in my book. I was able to get everything done and back on the road in a reason customer service ever, the men and women of Volkswagen are all 5 stars in my book. I was able to get everything done and back on the road in a reasonable time. More

by CHALMERS81 Verified Customer Verified Customer

Print

The sales process was to long . The desk manager was not listening to watch I was asking for . NO COMMUNICATION The desk manager was not listening to watch I was asking for . NO COMMUNICATION More

by skroll27 Verified Customer Verified Customer

Print

precise, courteous and extremely helpful. they seem to be very knowledgeable of their work. love going there. they seem to be very knowledgeable of their work. love going there. More

by MIXEDBREED142005 Verified Customer Verified Customer

Print

Gordon was very knowledgeable and helpful in assisting me with my car purchase. Thank you with my car purchase. Thank you More

by tonyacollier466 Verified Customer Verified Customer

Print

The staff are ok not very friendly. So far the repair has been working great. The communication for pick up of the vehicles could be way better . So far the repair has been working great. The communication for pick up of the vehicles could be way better . More

by LOSTBEFOREDARK56 Verified Customer Verified Customer

Print

There was a big technical issue with the first car when I drove it off the lot. Frank and Gordon helped me to get another car for a good deal. drove it off the lot. Frank and Gordon helped me to get another car for a good deal. More

by chris.lupenski Verified Customer Verified Customer

Print

Buying my new GTI from Frank at Centennial VW was one of the best car buying experiences I've had. the best car buying experiences I've had. More

by CMCCLUSKEY62 Verified Customer Verified Customer

Print