Frank Farey
Frank Farey at Irvine Subaru

Frank Farey | Page 2

Sales Consultant

Irvine Subaru

23663 Rockfield Blvd
Lake Forest, CA 92630

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27 Reviews
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27 Reviews

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27 Reviews of Frank Farey

February 06, 2024

Dealership Rating
Employee Rating

Everyone at this dealership is warm, welcoming and fully informed. It is a family business and feels like that in the best way. No pressure to buy a car. In fact, they wanted us in a car that would meet o More

by steveneldred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Ernandes, Frank’s wife!

Feb 09, 2024

Irvine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 06, 2024

Dealership Rating
Employee Rating

Rafael Medina communication was not the greatest. Every time we would call he was not available and never returned calls. More

by Services1
Recommend Dealer
Yes

Other Employees Tagged: Erika Farey

Feb 09, 2024

Irvine Subaru responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to Carissa Sanchez at carissas@irvinesubaru.com and we will work with you personally in rectifying the issues you experienced.

February 02, 2024

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Employee Rating

Perfect service from the top down. Been with this dealership since 2010 and will go nowhere else. Like family. More

by carlgarrard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desiree Farey , Peter Ernandes, Dustin Martin

February 02, 2024

Dealership Rating
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Very pleased with service. Very friendly staff. I’m on my 2nd cross trek. Wouldn’t go anywhere else. More

by LESLIECHRISTODOULOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 02, 2024

Dealership Rating
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great service. ..thank you very much appreciate all of your help with my new car More

by degencarol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desiree Farey

January 26, 2024

Dealership Rating
Employee Rating

Everyone from the service people to the sales associates are welcoming and very friendly! They made feel at home. More

by shepardgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Irvine Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 26, 2024

Dealership Rating
Employee Rating

Best dealership in the world. Desiree, Dustin, Pete, and Frank are all superstars and this dealership should be the pinnacle model for all other dealerships to follow. They are li More

by carlgarrard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desiree Farey, Dustin Martin , Peter Ernandes

Feb 01, 2024

Irvine Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2024

Dealership Rating
Employee Rating

Sales and financial staff were all friendly, helpful, and knowledgeable. Frank helped us narrow down our choices to the right car and then Erika found it for us and worked with us to make a sale. We are loo More

by RIGGSM74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Farey , Peter Ernandes

Jan 18, 2024

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 13, 2024

Dealership Rating
Employee Rating

It was pleasure buying a new Subaru Outback from Irvine Subaru. Frank Farey did a great job explaining the features of the car and he, Erica Farey, Desiree Farey and Peter Ernandes made the car buying proc More

by mwtraynham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desiree Farey, Erika Farey , Peter Ernandes

Jan 15, 2024

Irvine Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Thank you so much for choosing Frank's Irvine Subaru as your first choice for service!

January 09, 2024

Dealership Rating
Employee Rating

Had the best experience with Erika and Frank as my sales people. Never any pressure and came back two different days and never pushed into anything. Best car experience I ever had. Thank you Frank and Erika More

by KMAYWHORT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Farey , Peter Ernandes

Jan 10, 2024

Irvine Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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