Frank Favela | Page 5

New car purchase The car buying experience was pleasant however, when issues arose, the matter was not handled well. Phone calls were not returned and we sometimes fel The car buying experience was pleasant however, when issues arose, the matter was not handled well. Phone calls were not returned and we sometimes felt as though we had to hunt someone down. More

by dana_j1983 Verified Customer Verified Customer

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great dealership great dealer .the people who work there really know what they are doing .as soon as i have the plan to replace the car i will definitely use their ser great dealer .the people who work there really know what they are doing .as soon as i have the plan to replace the car i will definitely use their services.thank you More

by arkadiuszogrodnik Verified Customer Verified Customer

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Excellent dealership Great team! I have purchased three Hyundai vehicles over the last ten years at Rosen. I have been highly satisfied wih all aspects of their operation. Great team! I have purchased three Hyundai vehicles over the last ten years at Rosen. I have been highly satisfied wih all aspects of their operation. I return to Rosen for all servicing, even oil changes, although I live 20 miles away and could get oil changes far closer to home. They know me and my vehicles and trust I have developed with them is worth the drive. More

by metschke Verified Customer Verified Customer

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Restoring My Faith in New Car Dealerships Great experience! I visited over Labor day, and took advantage of the end of year deal, by trading in my 2013 Sonata for a 2017 Elantra Limited. Frank Great experience! I visited over Labor day, and took advantage of the end of year deal, by trading in my 2013 Sonata for a 2017 Elantra Limited. Frank Favela greeted me immediately, was low key and friendly, and got me set up with my salesman, Henry Campos, who took me on a test drive. Both of those gentlemen were very knowledgeable on the car, worked together, and made me feel very comfortable. I then met Mike Schomer, who was very relaxed, informative, and explained all the service options. Finally, I worked with Deborah Campbell, who set up a highly satisfactory finance agreement, and clearly explained everything. Based on my PREVIOUS new car experiences, I was ready for double-talk, bait and switch, and general trickery. There was none of that here. Rosen has restored my faith in new car dealerships. And I LOVE MY CAR! Thank you! More

by chuckcosnow Verified Customer Verified Customer

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Outstanding Team A person can purchase a new Hyundai from a lot of different places. Rosen Hyundai in Algonquin sets itself apart from the other places because it has A person can purchase a new Hyundai from a lot of different places. Rosen Hyundai in Algonquin sets itself apart from the other places because it has individuals who are committed to ensuring that their customers get the best the deal they can to meet their own individual needs. This is not the first car I have purchased from them, and it will not be my last. More

by joe.skinner Verified Customer Verified Customer

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Top notch dealer to work with. Haven bought nothing but Fords my whole life I figured I would try a import this time. I couldn't be more happy with the car (Elantra Limited) and t Haven bought nothing but Fords my whole life I figured I would try a import this time. I couldn't be more happy with the car (Elantra Limited) and the sales and management staff. They made me feel very welcome and were extremely helpful trying to work with me. This may of been my first Hyundai, but it will not be my last. Comfortable nice interior and GREAT staff make me a satisfied customer. More

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Fraudulent business practices I purchased a new car that had was defective. It had a incorrectly installed windshield. This defect allowed rain in come inside the vehicle. After pu I purchased a new car that had was defective. It had a incorrectly installed windshield. This defect allowed rain in come inside the vehicle. After purchasing this vehicle I realized the new moisture stains. This vehicle should not have been sold as a new vehicle. After 2 service appointments the car I picked up had duct tape on the windshield... Is this how they fix an improperly installed windshield More

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Santa Fe Sport Great first car buying experience. I wouldn't of gone any other way. They understood my needs and helped me to find the perfect car for me. Great first car buying experience. I wouldn't of gone any other way. They understood my needs and helped me to find the perfect car for me. More

by alliebochat Verified Customer Verified Customer

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