Frank Hink | Page 2
Finance Manager
Spitzer Hyundai Cleveland
19991 Villaview Road
Cleveland, OH 44119
142 Reviews
Write a Review142 Reviews of Frank Hink
July 08, 2020
As a first time buyer of a brand new car, I couldn't have asked for a smoother car buying experience. I picked out the car I wanted online, told them I wanted /that/ car and nothing else. I did not want to b asked for a smoother car buying experience. I picked out the car I wanted online, told them I wanted /that/ car and nothing else. I did not want to be talked into a different vehicle because I didn't want to purchase something I didn't want. And my sales person Robyn Bagley did so much to be able to get me into that car. It really felt like they cared and that we were in it together. Steve and Robyn talked us through it all. They were super encouraging and a great help. So when we went to purchase and pick up the vehicle it was as quick and smooth as possible. After feeling discouraged and let down by another Hyundai dealership 10 minutes from me who told me there was no way I'd be able to get the car that I wanted at a price that made sense to him personally... I tried elsewhere. I wanted the 2020 Hyundai Sonata in glowing yellow with the glass roof and nothing else. I drove little more than a half hour out of my way for great service. I'm nothing short of satisfied. I would go here for any future purchases and recommend it to anyone buying a car. More
Other Employees Tagged: Steve Langdon, Robyn Bagley
June 26, 2020
My First Hyundai I just purchased my first Hyundai from the good folks at Rick Case. Their warranty and sales incentives cannot be beat. Robyn was great at walking me I just purchased my first Hyundai from the good folks at Rick Case. Their warranty and sales incentives cannot be beat. Robyn was great at walking me through the buying process as well as showing me the features of the car. Masks and hand sanitizer all around made me feel comfortable being inside. Highly recommended! More
Other Employees Tagged: Robyn Bagley
June 01, 2020
Awesome Experience and Huge shoutout to Charles Holmes! Mr. Holmes was very accommodating, patient, and provided us with quality service. Rick Case Dealership was willin Huge shoutout to Charles Holmes! Mr. Holmes was very accommodating, patient, and provided us with quality service. Rick Case Dealership was willing to work with us on what we wanted for our trade in and we got an awesome warranty. Thank you so much!!! More
Other Employees Tagged: Todd Muller, Charles Holmes
March 11, 2020
It was a wonderful experience on a Sunday. Charles Holmes welcomed us with a smile, took his time & addressed all my concerns and made getting a new car so easy. If I could give 6 stars I would. I was treate welcomed us with a smile, took his time & addressed all my concerns and made getting a new car so easy. If I could give 6 stars I would. I was treated like family from start to finish couldn’t be happier with my Kona! thank you all...Matt & Frank too. Cindy Onorato More
Other Employees Tagged: Matt Carpenter, Charles Holmes
March 04, 2020
My experience was great. Really enjoyed working with the staff. Robin was exceptional and friendly. The experience with the dealership was wonderful. I was greeted when I came Really enjoyed working with the staff. Robin was exceptional and friendly. The experience with the dealership was wonderful. I was greeted when I came in. Robin set up all the apps and showed me how to use them. More
Other Employees Tagged: Robin in sales.
March 03, 2020
Outstanding experience Staff was so amazing. My salesman was Regi Pesta and he was so awesome. Made the transaction go very smooth. Thank you for all your help. Staff was so amazing. My salesman was Regi Pesta and he was so awesome. Made the transaction go very smooth. Thank you for all your help. More
February 16, 2020
Just wonderful From the time walking in I aS treated like family. My salesman, Reggie, took great care of me and walked me through every step. I rate them above way From the time walking in I aS treated like family. My salesman, Reggie, took great care of me and walked me through every step. I rate them above way above any number you have. More
Other Employees Tagged: Ethan Cutler, Bill Panzarella, Reggie Mcghee
January 16, 2020
Reggie McGhee and Frank Hink were great...very polite and they listened to what I wanted. I really really appreciated their effort in assisting me. they listened to what I wanted. I really really appreciated their effort in assisting me. More
Other Employees Tagged: Reggie McGhee
January 01, 2020
Todd Muller, Jovahn Lockhart and Frank Hink were outstanding Working with Todd Muller, Jovahn Lockhart, and Frank Hink provided us with an outstanding customer experience; and we were happy with the deal we got Working with Todd Muller, Jovahn Lockhart, and Frank Hink provided us with an outstanding customer experience; and we were happy with the deal we got on the Ioniq Hybrid. Todd and Jovahn answered all our questions from start to finish as did Frank when it came to completing all the paperwork. We will definitely recommend Rick Case Hyundai to our family and friends. More
Other Employees Tagged: Jovahn Lockhart , Todd Muller
December 31, 2019
Jaycee Moro was excellent and answered all the thousand questions I had. She also understood that I needed to do almost everything by text/phone. It made the process so much faster in the end! I would defi questions I had. She also understood that I needed to do almost everything by text/phone. It made the process so much faster in the end! I would definitely recommend! More
Other Employees Tagged: Jaycee Moro

