Frank Kowalski | Page 19

Service is great! I always have my car worked on there. Great people very easy going. Always friendly! Would recommend them to my friends and family if asked. I always have my car worked on there. Great people very easy going. Always friendly! Would recommend them to my friends and family if asked. More

by sherric Verified Customer Verified Customer

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Good service Very good and timely service. Love the writers and Brian Gain. Kelly Henderson is also very good to work with. Price was quoted and was very reasona Very good and timely service. Love the writers and Brian Gain. Kelly Henderson is also very good to work with. Price was quoted and was very reasonable. More

by labloverkjk Verified Customer Verified Customer

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Amazing experience, all day, everyday! I’ve been to many car dealerships in the past (I’m a car enthusiast/work for a company that makes racing video games (And I love my cars)! Early Ja I’ve been to many car dealerships in the past (I’m a car enthusiast/work for a company that makes racing video games (And I love my cars)! Early January, I purchased a 2015 Dodge Challenger SRT Hellcat from Thomas Dodge. First experience wasn’t with Faye, but it was a great experience regardless. August of this year, the appeal of the Hellcat wore off for me (Between going through a set of tires every couple weeks + the gas mileage + RWD in the winter = death sentence), I was looking to get another vehicle. I went to a Ford dealer first to check out a Ford F-150 Raptor, and they wanted me to fill out a credit app/get bank preapproval before even being able to test drive the Ford Raptor (Really?). I immediately left and went down the block to Thomas Dodge. Faye’s my go-to salesperson at Thomas, and I met her early in the morning. I told her what I was looking for (Something fast, luxurious, towing capability, cargo space, and a real show stopper). First she recommended the Trailhawk (A great suggestion), but that wasn’t good enough for my need for speed. Next she recommended a SRT Grand Cherokee (Great suggestion, any other day I would say yes - but I wanted to go all out with my vehicle that I would be driving on a daily basis/my company vehicle). “Trackhawk?” “Trackhawk” It was early in the morning + I didn’t have breakfast, so I asked Faye if she wanted to go get a snack (On me). She prepares the car (That nobody has driven yet), and a few minutes later, we head out to Starbucks. Faye’s a Mopar enthusiast, so we had to get on it a little bit on the backroads. I’ve never had my breath taken away by a car’s performance/style (I was grinning cheek to cheek like a kid in a candy store). We pickup our Starbucks, head back to the dealer, and go over the paperwork. The paperwork process was pain free, and Faye guided me throughout the entire process + outlined/explained each thing I had a question about. She also explained to me my financing options (Opted to go with a lease through FCA, because I go through cars the same way I go through shoes). About an hour or two from the time I walked into the dealership, I was walking out with the keys to my brand new 2018 Jeep Grand Cherokee Trackhawk! Faye is the best salesperson I’ve had the pleasure of doing business with (Not limited to car dealerships). She’s honest, understands the needs/situations of each and every one of her clients, finds/sells the best quality vehicles out there, and makes the entire process pain-free & enjoyable. I got fayebolized, and couldn’t be happier - thank you, Ms. Giles! More

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Excellent staff! Knowledgeable staff, quality service and I’m always confident that my vehicle will be taken care of. I’ve bought 12 vehicles from them over the years Knowledgeable staff, quality service and I’m always confident that my vehicle will be taken care of. I’ve bought 12 vehicles from them over the years and always use them for ALL maintenance and repairs! More

by DENISEJUHASZ Verified Customer Verified Customer

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Best service center around The Service manager Mike was awesome. He called me and explained everything that was needed for my vehicle and did it when he said they would. It was The Service manager Mike was awesome. He called me and explained everything that was needed for my vehicle and did it when he said they would. It was done on time and everything works perfectly. Also, the price was better than any other dealership i called. More

by ShawnO Verified Customer Verified Customer

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Frank and Joe, what a pleasure to deal with "outstanding" Joe really helped out with all my questions and explained things thoughrouly was willing to work with my schedule his knowledge of the vehicle was sup Joe really helped out with all my questions and explained things thoughrouly was willing to work with my schedule his knowledge of the vehicle was superb in which helped the process move faster due to my time frame. Frank worked hard at getting me to where I needed to be, he showed extraordinary skills at working numbers and in my experiences the best I've ever seen, I'm sure he is a very important asset to the dealership and to Thomas dodge. They truly went above and beyond!!!!! More

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Thanks so much i want to thank Joe Heisler, Frank Kowalski and Brian Gain they worked with me until I felt Comfortable with my purchase and felt like the decision a i want to thank Joe Heisler, Frank Kowalski and Brian Gain they worked with me until I felt Comfortable with my purchase and felt like the decision and deal was made More

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What a great experience!!!!! My boyfriend has purchased two vehicles here ( one used and one new) in the last few years and always gets his truck serviced here. He's VERY picky a My boyfriend has purchased two vehicles here ( one used and one new) in the last few years and always gets his truck serviced here. He's VERY picky about his truck, has had no issues, and insisted we go here. The salesman (Joe) was great. He was educated on the vehicle and was concerned about our needs and likes. Frank and Nady were great with my finacial/credit concerns and made me feel at ease with the purchase. I highly recommend this dealer for your next purchase and service. I know we won't go anywhere else. This team knows what it takes to make a customer happy and loyal. More

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Excellent customer service This was my first car buying experience and Joe made it as painless as possible. It was as if I wasn't even at a dealership. Frank and Nick were wonde This was my first car buying experience and Joe made it as painless as possible. It was as if I wasn't even at a dealership. Frank and Nick were wonderful as well. These guys had me financed and out the door very quickly with no hassle. Thank you for making my car buying experience wonderful!!! More

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car purchase Joey, Frank and Tim were all great , they helped me out in a time of need and it was greatly appreciated and Sam (the cashier) did a great job too. Joey, Frank and Tim were all great , they helped me out in a time of need and it was greatly appreciated and Sam (the cashier) did a great job too. More

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