Frank Marinaro
Frank Marinaro at Smithtown Kia
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Frank Marinaro

Sales Person

Smithtown Kia

726 Middle Country Rd
St. James, NY 11780

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5.0
63 Reviews
5.0

63 Reviews

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63 Reviews of Frank Marinaro

April 03, 2024

Dealership Rating
Employee Rating

Frank took the time to listen to what we were looking for...no pressure or hard sell and very knowledgeable. When we picked up our new car he took the time to explain all the features. Very pleasant ex More

by schmittkathie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Smithtown Kia responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer who comes to our dealership. I'm happy to see that your visit reflects these values and that Frank assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 01, 2024

Dealership Rating
Employee Rating

Everybody, there was extremely helpful. They seemed to Want to try to make this a really good experience. This is my second time buying from this dealership. More

by brassring1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

Apr 03, 2024

Smithtown Kia responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 24, 2024

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Employee Rating

Smooth experience with an experienced and knowledgeable salesman. Love the car and will Be back in the future. More

by DanaRundberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bartoli, Chad Echezuria

Mar 26, 2024

Smithtown Kia responded

Dana, thank you for your kind words, and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 10, 2024

Dealership Rating
Employee Rating

We can’t say enough about the care and attention we received from smithtown Kia. This is our 4th car we bought from this dealership and the team went above and beyond to make our experience exceptional More

by Jenniferbari
Recommend Dealer
Yes
Mar 12, 2024

Smithtown Kia responded

Jennifer, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 29, 2024

Dealership Rating
Employee Rating

Chad and the entire team at Smithtown Kia were so helpful with our purchase. Chad was always reachable, patient, informative and a true professional. Whole experience was pleasant. More

by erniecee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

Mar 04, 2024

Smithtown Kia responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 02, 2023

Dealership Rating
Employee Rating

Everyone at Smithtown Kia was very friendly and great to work with. I’m very happy with my purchase and I look forward to working with them in the future! More

by Rachel Esposito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie

Aug 04, 2023

Smithtown Kia responded

Thank you for the wonderful review, Rachel! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 26, 2023

Dealership Rating
Employee Rating

Very quick, straight to the point, no unnecessary chatting and no underhanded tactics. Even received advice AGAINST said underhand tactics most dealerships looooove to do. I'm definitely doing busine More

by Michelle E.
Sales Price Transparency
Recommend Dealer
Yes
Jul 28, 2023

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Michelle! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 30, 2023

Dealership Rating
Employee Rating

Chad and frank were great in assisting my husband and I with our first trade-in!! They made us feel like they had our best interest and budget in mind. Chad was also excellent with our 1.5 yr whom we had t More

by natashanelson4777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

Jul 05, 2023

Smithtown Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 19, 2023

Dealership Rating
Employee Rating

Very helpful and went out of his way . Completely satisfied with him. Happy with purchase More

by Ajd24672001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2023

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 05, 2023

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Employee Rating

Thank you so much for the wonderful experience of getting a new car. I was really not looking forward to finding a new car but it was necessary as my car was a total loss in a recent accident. I cannot say e More

by annthebrit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richie L

Jun 07, 2023

Smithtown Kia responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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