Frank Montmarquet
Frank Montmarquet at McFarland Ford of Rochester

Frank Montmarquet

Service Advisor

McFarland Ford of Rochester

8 Crane Dr
Rochester, NH 03867

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4.9
172 Reviews
4.9

172 Reviews

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172 Reviews of Frank Montmarquet

June 10, 2026

Dealership Rating
Employee Rating

great place. quick and efficient. people are friendly and knowledgeable. would highly recommend them to family and friends More

by fmontmar
Service Price Transparency
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Recommend Dealer
Yes

June 07, 2026

Dealership Rating
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Great work on my F350. Service is great. I trust McFarland Ford to service my truck. More

by PJD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Lauren Cahill

Jun 08, 2026

McFarland Ford of Rochester responded

Thank you for your trust in our service team! We're thrilled to hear you're happy with the work performed on your F-350. Earning our customers' confidence is something we never take for granted, and we appreciate the opportunity to help keep your truck running its best.

June 04, 2026

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The service powered very friendly. Lauren took the time to look up and redeem my points so I only had to pay $40 for schedule May, oil. Tire rotation, safety check, cabin filter and ai More

by karenjd65
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Cahill

Jun 04, 2026

McFarland Ford of Rochester responded

We're glad to hear you had such a positive experience with our service team! Lauren is always looking for ways to help our customers, and we're happy she was able to redeem your points and save you money on your visit. Thank you for trusting us with your vehicle, and we look forward to seeing you again for your next service appointment!

June 02, 2026

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Thank you McFarland Ford for locating a broken leaf spring plus the new tire that was causing serious highway speed vibration. The truck seems to ride much smoother now Thanks again. More

by rickfowlersr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Lauren Cahill

Jun 02, 2026

McFarland Ford of Rochester responded

We're happy to hear your truck is back to riding the way it should! Our team takes pride in helping customers stay safe and comfortable on the road, and we're glad we could get everything sorted out for you. We appreciate your business and look forward to helping you again whenever you need us!

May 26, 2026

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The same thing I write every time I go there fast courteous, clean dealership I would recommend it a family and friends More

by Mjalbert0521
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Recommend Dealer
Yes
May 26, 2026

McFarland Ford of Rochester responded

We truly appreciate your continued support and kind words about McFarland Ford of Rochester! Hearing that you consistently have a fast, courteous experience in a clean and welcoming environment means a lot to our team. Thank you for recommending us to your family and friends, that’s the highest compliment we can receive!

May 20, 2026

Dealership Rating
Employee Rating

The dealership is Wonderfull. Next best thing since sliced bread. Peace, Love, and Jerry Garcia! More

by Gastank727
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Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Lauren Cahill

May 21, 2026

McFarland Ford of Rochester responded

We’re glad you had such a wonderful experience with our team! We appreciate the kind words and hope you enjoy your vehicle for many miles to come

May 18, 2026

Dealership Rating
Employee Rating

I would never bring another truck or suv to be worked ,I had very bad experience there. My 2025 Ford 150 lariat had a really bad noise but not all the time. There was a TSB for this kind of noise that I hav More

by gvcavicchi
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Service Time
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Recommend Dealer
No
May 19, 2026

McFarland Ford of Rochester responded

Mr. Cavicchi I understand your frustration with not finding a solution to your concern. You are correct that certain F-150's have a TSB pertaining to this noise, however after running your VIN# the powertrain package on your vehicle doesn't fall under this TSB. We kept the vehicle overnight to try and duplicate the concerns in all conditions from cold start, hot start, idle, after a test drive, ETC... Our technician spent a significant amount of his time trying to replicate the concern with the vehicle never acting up, we communicated all of this, and you decided you did not want to leave the vehicle with us to continue to try and duplicate the noise. Again, I understand the frustration of an intermittent concern. We are more than happy to continue the diagnostic process for you and provide a loaner vehicle for your convenience so we can keep the vehicle until the noise can be duplicated.

May 19, 2026

gvcavicchi responded

So why didn’t you run the vin you have it because I bought the truck there, Instead of making me drive all the way there and leave the truck to sit there . Why wasn’t I called also the window is still not fixed and what ever you did the pass window is doing it . Not happy with your service I wasted gas and put miles on for NOTHING to have the truck sit there ‼️

May 18, 2026

Dealership Rating
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From sales to service McFarland has been a pleasure to deal with. I would recommend them to anyone. More

by stephenpower954
Recommend Dealer
Yes
May 19, 2026

McFarland Ford of Rochester responded

Great to hear you’ve had a positive experience across the board. That means a lot, and we appreciate the recommendation!

May 15, 2026

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Fast and courteous would recommend it to all my friends and family if I had to buy another car, I would buy one there More

by Mjalbert0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Lauren Cahill

May 19, 2026

McFarland Ford of Rochester responded

That’s what we like to hear, quick, easy, and a great experience all around. We appreciate the recommendation!

May 05, 2026

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Employee Rating

They found something that would fit my needs, and made it work. Best choice for what’s out there. More

by kilgoursamantha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Stanley

May 11, 2026

McFarland Ford of Rochester responded

We’re thrilled to hear our team was able to find something that fit your needs and make the process work for you! Helping our customers find the right vehicle and making the experience as smooth as possible is always our goal. Thank you for choosing McFarland Ford. we truly appreciate your support!

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