Lauren Cahill
Lauren Cahill at McFarland Ford of Rochester

Lauren Cahill

Service Advisor

McFarland Ford of Rochester

8 Crane Dr
Rochester, NH 03867

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4.8
71 Reviews

Dealership Experience

11 mos

Industry Experience

6 yrs, 11 mos

4.8

71 Reviews

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71 Reviews of Lauren Cahill

June 07, 2026

Dealership Rating
Employee Rating

Great work on my F350. Service is great. I trust McFarland Ford to service my truck. More

by PJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Art Bedard

Jun 08, 2026

McFarland Ford of Rochester responded

Thank you for your trust in our service team! We're thrilled to hear you're happy with the work performed on your F-350. Earning our customers' confidence is something we never take for granted, and we appreciate the opportunity to help keep your truck running its best.

June 04, 2026

Dealership Rating
Employee Rating

The service powered very friendly. Lauren took the time to look up and redeem my points so I only had to pay $40 for schedule May, oil. Tire rotation, safety check, cabin filter and ai More

by karenjd65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet

Jun 04, 2026

McFarland Ford of Rochester responded

We're glad to hear you had such a positive experience with our service team! Lauren is always looking for ways to help our customers, and we're happy she was able to redeem your points and save you money on your visit. Thank you for trusting us with your vehicle, and we look forward to seeing you again for your next service appointment!

June 02, 2026

Dealership Rating
Employee Rating

Thank you McFarland Ford for locating a broken leaf spring plus the new tire that was causing serious highway speed vibration. The truck seems to ride much smoother now Thanks again. More

by rickfowlersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Art Bedard

Jun 02, 2026

McFarland Ford of Rochester responded

We're happy to hear your truck is back to riding the way it should! Our team takes pride in helping customers stay safe and comfortable on the road, and we're glad we could get everything sorted out for you. We appreciate your business and look forward to helping you again whenever you need us!

May 26, 2026

Dealership Rating
Employee Rating

The same thing I write every time I go there fast courteous, clean dealership I would recommend it a family and friends More

by Mjalbert0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

McFarland Ford of Rochester responded

We truly appreciate your continued support and kind words about McFarland Ford of Rochester! Hearing that you consistently have a fast, courteous experience in a clean and welcoming environment means a lot to our team. Thank you for recommending us to your family and friends, that’s the highest compliment we can receive!

May 20, 2026

Dealership Rating
Employee Rating

The dealership is Wonderfull. Next best thing since sliced bread. Peace, Love, and Jerry Garcia! More

by Gastank727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Art Bedard

May 21, 2026

McFarland Ford of Rochester responded

We’re glad you had such a wonderful experience with our team! We appreciate the kind words and hope you enjoy your vehicle for many miles to come

May 18, 2026

Dealership Rating
Employee Rating

I've never been disappointed with the work performed at McFarland Ford and I'm not the type of person who complains or can't be satisfied. But I am unsatisfied with the tire replacement. I had to return be More

by rickfowlersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Quinton, Art Bedard

May 19, 2026

McFarland Ford of Rochester responded

We appreciate you giving us the opportunity to make this right. We’ll see you Wednesday and take another look to get everything resolved.

May 15, 2026

Dealership Rating
Employee Rating

Fast and courteous would recommend it to all my friends and family if I had to buy another car, I would buy one there More

by Mjalbert0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Art Bedard

May 19, 2026

McFarland Ford of Rochester responded

That’s what we like to hear, quick, easy, and a great experience all around. We appreciate the recommendation!

May 07, 2026

Dealership Rating
Employee Rating

Lauren was very professional and easy to talk to. She was spot on with the time frame as well! More

by TIBBSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

McFarland Ford of Rochester responded

Thank you for the kind words! We’re so glad to hear Lauren provided a professional and easy experience for you. Communication and keeping our customers informed are so important, and it’s great to know she was spot on with the timing as well. We appreciate you choosing McFarland Ford and look forward to seeing you again!

April 28, 2026

Dealership Rating
Employee Rating

Fast and easy service. Dropped off in the morning done by 2:30 looking all fresh and clean too. More

by rdlavoie83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Knezevic, Tyler Stanley

May 11, 2026

McFarland Ford of Rochester responded

We’re happy to hear your service visit was fast and easy! Getting your vehicle back to you quickly, and looking fresh and clean is always our goal. Thank you for choosing McFarland Ford, and we look forward to seeing you again next time!

April 10, 2026

Dealership Rating
Employee Rating

Great service, explanation of the fix was well done. I wish I could have talked to the mechanic, but I did not ask to. It was an afterthought. Everyone was friendly, every experience here has been posit More

by calbers28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Art Bedard

Apr 10, 2026

McFarland Ford of Rochester responded

We’re glad to hear you’ve consistently had positive experiences with us! We appreciate your kind words about the team and the communication around your service. Next time, we’d be happy to help connect you directly with the technician, just let us know. Thanks again for your continued trust!

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