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Frank Montmarquet
Frank Montmarquet at McFarland Ford of Rochester

Frank Montmarquet

Service Advisor

McFarland Ford of Rochester

8 Crane Dr
Rochester, NH 03867

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Frank Montmarquet

October 09, 2025

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Employee Rating

Great place to buy a vehicle or to have vehicle serviced. The service team is top notch More

by tjh1461
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Lauren Cahill

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Oct 10, 2025

McFarland Ford of Rochester responded

We’re thrilled to hear you’ve had such positive experiences with both our sales and service teams. We truly appreciate your support and look forward to seeing you again!

September 24, 2025

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With all the electronics and technology in vehicles now it’s best not to try to waste your time and money on anyone who is not trained by the manufacturer. From drivetrains to body and cab design modern ve More

by DVMADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Chris Lane, Joe Hempfling, Billy Way, Lauren Cahill

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Sep 25, 2025

McFarland Ford of Rochester responded

Thank you so much for taking the time to share your experience with us! We couldn't agree more today’s vehicles are incredibly advanced, and it's our mission to make sure our factory trained team is fully equipped to handle that complexity with precision and care. It means a great deal to us that you've recognized the dedication and professionalism of our staff. Earning your trust and a rare five star rating from you is something we value. We’re grateful for your continued support and look forward to being here for you for many more years to come. Thank you again from all of us at McFarland Ford!

September 23, 2025

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The service department and the sales department are great! And the manager is wonderful! Will definitely keep them as our number one car dealer. More

by Lrocheleauesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Lauren Cahill

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Sep 23, 2025

McFarland Ford of Rochester responded

We're thrilled to hear that you had a great experience with both our service and sales departments. Our team truly appreciates your support and loyalty. We’re honored to be your number one car dealer and look forward to serving you again in the future!

September 23, 2025

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Great service. easy to book an appointment. They are punctual. Comfortable waiting room. Communicate well. More

by MCFAYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Lauren Cahill

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Sep 25, 2025

McFarland Ford of Rochester responded

We're glad to hear you found it easy to book your appointment and that our team was punctual and communicative. We work hard to make your experience as smooth and comfortable as possible including the waiting room! We appreciate your support and look forward to serving you again.

September 15, 2025

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Employee Rating

Had my oil changed. It was done quickly and everyone was very friendly. Keep up the good work. More

by Arthur603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Lauren Cahill

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Sep 25, 2025

McFarland Ford of Rochester responded

Thank you for the great feedback! We're glad to hear your oil change was quick and that our team made you feel welcome. We truly appreciate your kind words and will definitely keep up the good work. Looking forward to seeing you next time!

September 11, 2025

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I was able to get an appointment quickly. My truck was taken in right away! All the work was done very quickly! Very friendly service! More

by Dieseltx
Service Price Transparency
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Recommend Dealer
Yes
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Sep 11, 2025

McFarland Ford of Rochester responded

We're so glad we could get your truck in quickly and take care of everything efficiently. Our team takes pride in providing fast, friendly service, and it’s great to hear we delivered. We appreciate your business and look forward to helping you again!

September 08, 2025

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Promptly and easily take care of my needs, always a good experience. Would strongly recommend. More

by JRANKIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

McFarland Ford of Rochester responded

We're glad to hear that your experience has consistently been smooth and positive. Your recommendation means a lot to us we truly appreciate it!

September 08, 2025

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Employee Rating

Great service in and out on time when they said it would done nice group of guys More

by CMSTAZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Lauren Cahill

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Sep 10, 2025

McFarland Ford of Rochester responded

We're glad to hear you had a great experience and that everything was completed on time. We’ll be sure to pass along your compliments to the team. Don’t hesitate to reach out if you need anything in the future!

September 01, 2025

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Went in for a routine service and the advisor noticed my top on my Bronco was cracked. They had a new one there within a week, provided me with a loaner vehicle and had the vehicle done within 24 hours. I d More

by Yates004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Knezevic, Art Bedard, Lauren Cahill

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Sep 02, 2025

McFarland Ford of Rochester responded

Thank you for sharing your experience! We're thrilled to hear that our team was able to take care of your Bronco quickly and efficiently. Even though you didn’t purchase the vehicle with us, it means the a lot to know we've earned your trust and future business. We'll be here whenever you need us.

August 29, 2025

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They are so friendly. I got in the same day that I called which was amazing. Grateful for them More

by nee.knits88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Lauren Cahill

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Sep 10, 2025

McFarland Ford of Rochester responded

We're so glad we could get you in quickly and that you had a positive experience with our team. We truly appreciate your support and are grateful for the opportunity to help. Don’t hesitate to reach out anytime!

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