Frank Montmarquet

Ease of making an appointment. Friendly service advisor! Kept updated on progress of vehicle. Vehicle was ready when promised! Friendly service advisor! Kept updated on progress of vehicle. Vehicle was ready when promised! More

by mwoodnh Verified Customer Verified Customer

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Everyone was helpful and accommodating from beginning to end. I definitely would recommend this business. end. I definitely would recommend this business. More

by bunnyru85 Verified Customer Verified Customer

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Appointment was on time and service was quick was able to accommodate and check sensor issue I was having . to accommodate and check sensor issue I was having . More

by jebgerrish Verified Customer Verified Customer

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Called service manager Jason to see what they had as a "resolution" for my issue. Unapologetic and unable to accept responsibility for the poor work they did on my vehicle. Got very upset that I wouldn't "resolution" for my issue. Unapologetic and unable to accept responsibility for the poor work they did on my vehicle. Got very upset that I wouldn't allow him to shrug off my issue. Kept trying to deny the blame and saying it "couldn't of happened here". Can't imagine how the car developed an issue like this in their shop, after not having it beforehand. Really pathetic shop, bruised egos all over. More

by Cw Verified Customer Verified Customer

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I had a great experience as always. Everyone is very friendly and knowledgeable. I will be back for sure. Everyone is very friendly and knowledgeable. I will be back for sure. More

by Arthur603 Verified Customer Verified Customer

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Appointment went very fast. They came in and checked on me give me updates and yes, I would recommend them to all my family and friends. They came in and checked on me give me updates and yes, I would recommend them to all my family and friends. More

by Mjalbert0521 Verified Customer Verified Customer

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Went in for a recal repair and my car came back to me with more issues than it had when I gave it to them. Too many issues with this car, I'm always going back after their service "team" touches my car. with more issues than it had when I gave it to them. Too many issues with this car, I'm always going back after their service "team" touches my car. Awful place More

by Cw Verified Customer Verified Customer

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Lauren excelled all standards in her professional attention and consummate courtesy, smoothly arranging for state inspection, routine maintenance, and ordering of parts for a fully covered exhaust re attention and consummate courtesy, smoothly arranging for state inspection, routine maintenance, and ordering of parts for a fully covered exhaust repair on my 2020 Ford EcoSport. McFarland Ford of Rochester NH truly continues as the go-to place for the finest in overall maintenance of their fine fleet of Ford vehicles. Kudos all around!! More

by avillemont Verified Customer Verified Customer

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great dealer they are always quick and efficient and have complimentary coffee in the waiting room. complimentary coffee in the waiting room. More

by max.potvin Verified Customer Verified Customer

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Excellent Service, timely, quick and efficient. Highly recommend getting your vehicle serviced at McFarland Ford in Rochester! Highly recommend getting your vehicle serviced at McFarland Ford in Rochester! More

by smithscap Verified Customer Verified Customer

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