Frank Montmarquet | Page 9

I’m blown away at the experience I had with McFarland. Simply amazing! Frank in service, Jason and Billy in parts are the reason I came in after working with them in the past at a dealership. Jonathan Simply amazing! Frank in service, Jason and Billy in parts are the reason I came in after working with them in the past at a dealership. Jonathan Cabral is why I’m going to be a lifetime customer of McFarland. After signing paperwork for my truck on May27th (2022 F-150 XLT with a long bed) Jonathan followed me home after closing since I didn’t have a ride. Top notch and willing to do whatever it takes everyone at McFarland is the best. More

by Ed Faulkner Verified Customer Verified Customer

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They were quick and easy to deal with job was done and they called me right away to let me know if I can pick it up they called me right away to let me know if I can pick it up More

by A1FOUNDATIONS Verified Customer Verified Customer

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Got an appointment promptly and Frank called with diagnosis and plan for repair of issues. diagnosis and plan for repair of issues. More

by DTCAMIRE Verified Customer Verified Customer

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The service we received from Lauren and Jonathan was better than expected We are very happy with their communication Professionalism and kindness. They are both very knowledgeable about the bronco better than expected We are very happy with their communication Professionalism and kindness. They are both very knowledgeable about the bronco and it’s accessories More

by jd1ski Verified Customer Verified Customer

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Sales are well prepared to answer any questions. They work hard to find a truck that match our “wants” to our budget. Service has been great. They work hard to find a truck that match our “wants” to our budget. Service has been great. More

by jtfinnh Verified Customer Verified Customer

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Was very pleased with the work done from the service team. Frank was my advisor, but I know there is a whole team in the back that makes the process roll smoothly. Appreciate the techs taking the time t team. Frank was my advisor, but I know there is a whole team in the back that makes the process roll smoothly. Appreciate the techs taking the time to keep my truck in the same shape as i left it with them. No scratches, Dings or dents. Thank you More

by RANDYGENIER3 Verified Customer Verified Customer

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Frank was very helpful arranging my appointment for recalls on my Bronco and was able to get me in within just a couple days. I appreciated the ease and convenience of his service….very professional. recalls on my Bronco and was able to get me in within just a couple days. I appreciated the ease and convenience of his service….very professional. More

by 4nhhealth Verified Customer Verified Customer

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The dealership is quick and efficient, they are always helpful with questions. The wait time is always reasonable. helpful with questions. The wait time is always reasonable. More

by max.potvin Verified Customer Verified Customer

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Efficient, welcoming, knowledgeable, able to explain issues clearly. I do not like you telling me I have to write a minimum of 15 words. issues clearly. I do not like you telling me I have to write a minimum of 15 words. More

by NIELSENB47 Verified Customer Verified Customer

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I first gave McFarland ford a low rating, I am withdrawing that rating to give a new rating based on the Service manager reaching out to me. I have purchased my 2021 f-250 from Rochester Ford now withdrawing that rating to give a new rating based on the Service manager reaching out to me. I have purchased my 2021 f-250 from Rochester Ford now McFarland Ford and just recently referred my sister to purchase a used Ford Ranger from McFarland Ford. My 2021 F-250 has had an issue with a circuit that was no longer under warranty. The circuit issue upset me due to being charged for both diagnosis and repair. Being in business myself I would consider working with my customer mostly to retain a good relationship with them for future business consideration. My F-250 has less than 20,000 miles on it. The service manager did reach out to me and offered to absorb some of the cost. That to me was worth considering a better rating due to Customer service. I will remain a loyal customer to McFarland ford and will keep referring new customers to them. More

by SHAMROCKPRPTY Verified Customer Verified Customer

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