"Was looking for a used SUV"
Went in looking for a used SUV talked with the salesman and looked at the car then while getting numbers for payment talked about leasing instead of buy so we leased an Atlas. Very pleased with our choice and very happy with the staff.
"A great buying experience!"
This was the second Volkswagen dealership I’ve visited, with being said when the time comes to buy another VW I will definitely come back. They listened to our issues with the first dealership they treated my family with respect and they went above and beyond helping us purchase a VW. I can not say thank you enough to the staff for their professionalism.
"Fantastic experience "
Simple buying process. They made it easy to buy a car and I would recommend to anybody. Not a typical car buying experience. Thank you!
"Best car buying experience in my life!"
- VW Mom
Amazing! The best staff and service you could ask for! The entire Anderson VW team in Crystal Lake, IL went above and beyond our expectations! A special shout out to our very attentive and thorough salesman, Frank! The entire team went the extra mile to find the perfect car for our family!
- Judy Pro
My experience at Volkswagon of Crystal Lake was fantastic...and I bought a SUBARU! The manager, Dan, and my salesman, Frank, were extremely helpful, courteous, friendly, and honest. The financial guys treated me with respect and forthrightness. I left with a clean car and a full tank of gas. I recommend the dealership, and especially Frank, highly!
- John Blazier
The searching and buying experience is the most remarkable I have ever seen. I have purchased numerous vehicles over the years. At 91 years old and a former educator, hospital administrator, and former local chamber director I certainly believe in character, customer service and building relationships. This is EXACTLY what took place when I purchased a new vehicle from this dealership. A CLASS ACT team of people that worked so well together. Seamless! Thank you so much. :)
"Comfortable Car Buying Experience"
Alex and Frank were unique, kind, and knowledgeable. Gave me the experience that I was consulting a friend about buying a car, which was a blessing not to deal with your stereotypical car salesperson.
Other Employees Tagged:
"Accidentally bought my car"
I came into Volkswagen of CL looking to maybe just look at cars and see what I’d be looking at as far as price point, just to see what i could afford. Miraculously they were able to bring my layments low enough that I was able to walk out with my dream car. Thank you Frank and Casey!
"Wonderful customer care"
Frank was the guy we worked with. He offered a test drive right away without trying to jump through hoops or multiple forms first. The team worked hard to make it the right choice and sale for me, even the General Manager stepped in to help. Would definitely recommend to anyone who wants to be treated well!
I just like everyone else buying a car can be really intimidating. But the whole buying process with Frank was great, he was honest and upfront and willing to work for what was the best fit and pricing for me. Highly reccomend!