"Best car buying experience in my life!"
- VW Mom
Amazing! The best staff and service you could ask for! The entire Anderson VW team in Crystal Lake, IL went above and beyond our expectations! A special shout out to our very attentive and thorough salesman, Frank! The entire team went the extra mile to find the perfect car for our family!
- Judy Pro
My experience at Volkswagon of Crystal Lake was fantastic...and I bought a SUBARU! The manager, Dan, and my salesman, Frank, were extremely helpful, courteous, friendly, and honest. The financial guys treated me with respect and forthrightness. I left with a clean car and a full tank of gas. I recommend the dealership, and especially Frank, highly!
- John Blazier
The searching and buying experience is the most remarkable I have ever seen. I have purchased numerous vehicles over the years. At 91 years old and a former educator, hospital administrator, and former local chamber director I certainly believe in character, customer service and building relationships. This is EXACTLY what took place when I purchased a new vehicle from this dealership. A CLASS ACT team of people that worked so well together. Seamless! Thank you so much. :)
"Comfortable Car Buying Experience"
Alex and Frank were unique, kind, and knowledgeable. Gave me the experience that I was consulting a friend about buying a car, which was a blessing not to deal with your stereotypical car salesperson.
Other Employees Tagged:
"Accidentally bought my car"
I came into Volkswagen of CL looking to maybe just look at cars and see what I’d be looking at as far as price point, just to see what i could afford. Miraculously they were able to bring my layments low enough that I was able to walk out with my dream car. Thank you Frank and Casey!
"Wonderful customer care"
Frank was the guy we worked with. He offered a test drive right away without trying to jump through hoops or multiple forms first. The team worked hard to make it the right choice and sale for me, even the General Manager stepped in to help. Would definitely recommend to anyone who wants to be treated well!
I just like everyone else buying a car can be really intimidating. But the whole buying process with Frank was great, he was honest and upfront and willing to work for what was the best fit and pricing for me. Highly reccomend!
"Amazing Customer Service"
I went into the dealership not sure of what i was looking for and Frank was do helpful with finding the perfect car for me. Would absolutely recommend this dealership and especially Frank.
"Couldn't be happier!"
When walking into a car dealership many feel under pressure and confused. The employees at this branch helped to alleviate all the stress of purchasing a new car. They were friendly and I never once felt pressured into a purchase. I simply told them my needs in a vehicle and they provided me with affordable and stylish options. I would recommend them to anyone! Especially, people like me that need a little extra explanation.
"Friendly and honest service"
I came in looking for a vehicle for myself and this gentleman was kind enough to show me across the showroom and give me honest details about each car