"New Car 2018"
Just bought my 5th RAV 4 and 3rd from Bob Stabile - he is awesome! Bob is straightforward and doesn't play games like most car salespeople. Also, must throw in that the Salem service department is also awesome!
I, like most, hate the car buying process. I had a car that would not last another winter. It wasn’t meant to last the winter past. I dealt with a horrible dealership last year that I wouldn’t recommend to my worst enemy. I held onto the car another year knowing this was now the time to buy. I had an old high school friend that worked for a dealership that sold cars I wasn’t interested in but decided to see what they had in used inventory. Behold they had exactly what I wanted, I reached out to Rob Lane and told him of my interest in that particular car. From the beginning, he didn’t push, we moved on my chaotic timeline. Every employee was friendly and helpful. They worked with my credit, my trade, my down payment quickly while communicating with me every step of they way. They did everything they said and more. Signing papers to picking up my new beauty, I felt the most at ease I ever have with dealing with the dreadful process. They were punctual with every step needed and delivery of my new car went perfect! Rob went above any salesman in insisting any little thing he found wrong he would make sure was addressed. I left extremely happy, not only with my perfect car but literally the easiest and most joyful car dealership & salesmanship experience I ever thought I’d have. Rob and Rockingham Toyota made it a pleasure to work with them. I will be forever boosting about my experience to any & all friends looking to purchase. You truly can not get better service anywhere. Thank you Rob and thank you to all I met through my car buying saga.
"First time buyer at this dealership "
We had a GREAT experience shopping at Rockingham Toyota Scion in Salem, NH. No gimmicks or games. Billy Toth was a pleasure to work with and answered ALL of our questions. We will DEFINITELY go back for our next vehicle!
Salesman was very thorough, not pushy followed up when he said he would, very knowledgeable of the vehicle which was a Toyota Corolla. We bought a car from Rob Lane five months ago so we went back to him because it was a pleasant experience the first time
"You should shop here first!"
The easiest buying experience ever. From the sales team - Josh and Glenn (who helped answer my questions) to Frank in Finance. I never felt pressured or "taken for a ride". Thank you- love my RAV4!
"This is why I keep coming back to Rockingham Toyota"
This is why I keep coming back to Rockingham Toyota.Jen Lilly is amazing. She is very patient and shows me everything in my difficult decision at my next vehicle. She does the best she can for me pricewise and I trust her. Everybody at the dealership smiles and makes you feel like one of the family. The finance man that worked with me Frank, was also awesome and patient. He answered all my questions. Whenever I text Jen she always text me right back to answer any question I have.
Other Employees Tagged:
, I don’t know their names but everybody said hello
"Friendly / Fair / Fast"
When we came here our salesman was very knowledgable and patient. When it came time to make a deal, the process went very smooth and quick. We felt that we received a very fare deal. The loan process also went fast and smooth.
"Dealership takes care of their customers"
Overall a good experience. There was some miscommunication in the beginning, but to the dealership's credit they did everything they needed to do in order to make it right. The waits were a little long, but the people were nice and not overly pushy. Overall good customer service, a nice facility, friendly staff and worth your time to stop by and talk to someone!
"Easy, fast and helpful...5 stars"
- Kelly and Lynda
Best dealership around! Their team went beyond any other with no pressure. We knew what we wanted, found the truck and had it within the week.
We worked with Jen as our salesman, she was informative, very nice & great to work with. Quick & easy process. Thank you for the great experience!
Just bought a new Tacoma. Super nice staff made the whole process seamless. The experience of buying a new vehicle can be rough at other dealerships who push unnecessary extras and pricing. I feel I paid a fair price and will definitely recommend Rockingham Toyota to anyone looking to buy a vehicle -- hassell free!