Frank Straface
Frank Straface at Sloane Toyota of Malvern

Frank Straface | Page 14

Sales Consultant

Sloane Toyota of Malvern

593 Lancaster Ave
Malvern, PA 19355

Contact Me
4.9
334 Reviews

I have been in the auto industry for 13 plus years now. I've worked with both pre owned and new car sales. I was born and raised in Philadelphia and have been there my entire life. I am a huge Philly sports fan. I have a wife, 2 Boys another on the way along with 2 crazy French bulldogs named Slater. (named after greatest TV show of all time) and Bentley. #gobirds

Dealership Experience

12 yrs, 1 mo

Industry Experience

16 yrs, 2 mos

Languages Spoken

English English

4.9

334 Reviews

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334 Reviews of Frank Straface

March 19, 2022

Dealership Rating
Employee Rating

Frank was fantastic throughout the whole process from the emails text messages and phone calls nothing less than an excellent job. My Man needs a raise. More

by jmontgojr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Toto

Mar 22, 2022

Sloane Toyota of Malvern responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

March 09, 2022

Dealership Rating
Employee Rating

Frank was great, service was fast. I will always recommend Frank and the Toyota team. More

by Chammond861
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Sloane Toyota of Malvern responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

March 08, 2022

Dealership Rating
Employee Rating

Efficient, friendly and the salesmen (Frank) took every photo i requested and I requested ALOT! Generally my sales experience was excellent! The only issue came from the service department…. Appa More

by VR6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debbie Burgess , Joshua Whitby

Mar 10, 2022

Sloane Toyota of Malvern responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager dennis.hoffman@sloaneautos.com - (484) 329-7300

March 08, 2022

Dealership Rating
Employee Rating

Mostly pleasant experience. Did not appreciate dealership tacking on an additional 1 percent onto my financing. I was not pleased that the car on delivery was not washed, and i More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Sloane Toyota of Malvern responded

Steve, here at Sloane Toyota of Malvern, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

February 22, 2022

Dealership Rating
Employee Rating

This dealership was welcoming and clean. They had the car I contacted them about ready for me to inspect and test drive. It was a pretty smooth experience besides waiting for a business mana More

by ts.williams89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

Sloane Toyota of Malvern responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

February 18, 2022

Dealership Rating
Employee Rating

Great service! Frank was very helpful and also available whenever I had questions. Very fast and in completing the paper work! More

by Esromzerai
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank straface

Feb 23, 2022

Sloane Toyota of Malvern responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

February 05, 2022

Dealership Rating
Employee Rating

Easy and pleasant to work with. Frank was responsive and timely throughout the entire process. More

by Paula R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Sloane Toyota of Malvern responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

February 04, 2022

Dealership Rating
Employee Rating

The dealership and sales person (Frank S) were a pleasure to deal with. Found us the car we wanted and no surprises when we went to pick up. More

by wbarratt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Sloane Toyota of Malvern responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

February 04, 2022

Dealership Rating
Employee Rating

Easy and straightforward. They were a pleasure to deal with. Never felt any pressure at all. More

by Jaitchis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Sloane Toyota of Malvern responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 11, 2022

Dealership Rating
Employee Rating

Excellent! I saved a lot of money. Purchasing an interim car made the deal irresitible. More

by Charlesconwell4
Customer Service
Price
Recommend Dealer
Yes
Jan 13, 2022

Sloane Toyota of Malvern responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

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