Frank Straface
Frank Straface at Sloane Toyota of Malvern

Frank Straface | Page 8

Sales Consultant

Sloane Toyota of Malvern

593 Lancaster Ave
Malvern, PA 19355

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4.9
334 Reviews

I have been in the auto industry for 13 plus years now. I've worked with both pre owned and new car sales. I was born and raised in Philadelphia and have been there my entire life. I am a huge Philly sports fan. I have a wife, 2 Boys another on the way along with 2 crazy French bulldogs named Slater. (named after greatest TV show of all time) and Bentley. #gobirds

Dealership Experience

12 yrs, 1 mo

Industry Experience

16 yrs, 2 mos

Languages Spoken

English English

4.9

334 Reviews

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334 Reviews of Frank Straface

March 23, 2023

Dealership Rating
Employee Rating

Steve, Frank & Jeff are the absolute Best! !! 5⭐️+ experience!!! They got me in and out in no time. Would never use another dealership other than Sloane. More

by nicolemasino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Seiler , Jeff Friel

Mar 23, 2023

Sloane Toyota of Malvern responded

Thank you for the wonderful review of Sloane Toyota of Malvern! We are so glad that you enjoy working with Steve, Frank & Jeff. It's a pleasure having you as a loyal customer!

March 23, 2023

Dealership Rating
Employee Rating

Frank and the staff at Sloane have been great. This is our 2nd vehicle and we will continue to work with them! More

by Lmphillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2023

Sloane Toyota of Malvern responded

It makes our day to hear that Frank earned Sloane Toyota of Malvern your ongoing business! Congrats on your most recent purchase, and thank you so much for your five stars. See you next time!

March 14, 2023

Dealership Rating
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Frank was helpful, courteous and kept me up to date on the arrival of my new vehicle. The purchasing process wasn’t too scary or painful. More

by Carolyndenicolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Toto

Mar 14, 2023

Sloane Toyota of Malvern responded

Congratulations on the new vehicle! We are thrilled that Frank and the rest of the Sloane Toyota of Malvern team were able to provide such excellent service to you throughout the buying experience. Have a great day and enjoy the ride!

March 05, 2023

Dealership Rating
Employee Rating

Frank was very accommodating and worked willingly with us whenever issues arose. He also did not pressure us which was a breath of fresh air; overall a very good experience. More

by Klestra12
Sales Price Transparency
Recommend Dealer
Yes
Mar 07, 2023

Sloane Toyota of Malvern responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Frank and the Sloane Toyota of Malvern team. Drive safely, and we hope to see you back again down the road!

February 16, 2023

Dealership Rating
Employee Rating

Frank was informative and helped answer all our questions with ease. We overall had a good experience. More

by Meljeff87
Recommend Dealer
Yes
Feb 17, 2023

Sloane Toyota of Malvern responded

We're delighted Frank made your experience smooth! Thank you for choosing Sloane Toyota of Malvern. Safe travels, and we'll see you next time!

February 03, 2023

Dealership Rating
Employee Rating

I typically don’t write reviews but this time I had too. The customer service in this place is AMAZING these guys really make you feel like you’re part of their family. Frank. S was the one taking care of m More

by Karla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2023

Sloane Toyota of Malvern responded

We are delighted to hear that you felt taken care of by Frank. He will appreciate your kind feedback. Thank you for being part of the Sloane Toyota of Malvern family!

January 16, 2023

Dealership Rating
Employee Rating

Easy & transparent. Friendly staff. Frank was great. Will return to buy again in the future. Highly recommend! More

by Heatherbrock1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Sloane Toyota of Malvern responded

It's great to hear that Frank took such great care of you! Thank you for choosing Sloane Toyota of Malvern and for sharing your experience. Safe travels ahead!

December 19, 2022

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Employee Rating

He’s a horrible salesman. Do not deal with him. I inquired about a vehicle and he didn’t reach back out. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 20, 2022

Sloane Toyota of Malvern responded

Eric, it's disappointing to receive this feedback about one of our team members. This does not sound like the responsive professionalism I expect from our staff, and I apologize for any oversight in communication. If you're willing, I would like to learn the details of your experience so I can make things right for you and all our customers in the future. Please reach out to me directly at your earliest convenience. Thank you, Mike Nasrat - General Manager - 484-329-7300

December 08, 2022

Dealership Rating
Employee Rating

The process of buying my dream car was so smooth. I have more trouble getting checked out at Walmart. This was the best expirence ever and now I have a dream come true car More

by Ndurante19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Sid'Ahmed, Abe Ettayb, Ed Toto, Debbie Burgess , Nicole Carey, Angelo Castelli

Dec 08, 2022

Sloane Toyota of Malvern responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with the Sloane Toyota of Malvern team. Drive safely, and we hope to see you back again down the road!

November 26, 2022

Dealership Rating
Employee Rating

Frank was very easy to work with. I got the truck I wanted for the price I wanted. Very smooth process. Thank you Sloane!!! More

by teamkaw99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Toto

Nov 28, 2022

Sloane Toyota of Malvern responded

Congratulations on your new truck! We are happy to hear that Frank and the team gave you a five-star experience here at Sloane Toyota of Malvern. Thank you and safe travels!

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