Frank Wilcox | Page 6

Got What I Wanted Frank Wilcox my salesperson was very nice, knowledgeable and professional. I have owned several Subaru's for over 40 years (3 new and 3 used). My tra Frank Wilcox my salesperson was very nice, knowledgeable and professional. I have owned several Subaru's for over 40 years (3 new and 3 used). My trade in was a 2004. I work hard for my money and my cars work hard for me. I am enjoying the car. Thanks Frank More

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Great buying experience Knowledgeable sales staff. No pressure environment, staff really seems to have your best interest at heart. Willing to work with you to come up with a Knowledgeable sales staff. No pressure environment, staff really seems to have your best interest at heart. Willing to work with you to come up with a reasonable price for a new vehicle. Loved my whole buying experience at Patrick and I LOVE MY NEW SUBARU!!! More

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Quick and painless In the past, I have found the car buying/leasing process to be painful. The sales people try to talk you in to things you don't want or need, wasting In the past, I have found the car buying/leasing process to be painful. The sales people try to talk you in to things you don't want or need, wasting a whole bunch of time that I just don't have. That was not the case with Frank and Subaru in general. I told him what I was looking for and he presented 2 options based on my requests. I picked the 2018 Crosstrek and absolutely love it. There was NO pressure from Frank, yet he was very easily accessible if I had a question. I went in on a Sunday at 3:50 pm (closing time is 4:00), signed the papers on Monday, and drove home with it on Tuesday. It was quick and painless and I couldn't be happier. This is my second Subaru and certainly not my last. I used to have a Honda but changed b/c I hated their dealership. This will not be the case at Patrick. More

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Great Salesman My salesman, Frank Wilcox, gave me a complete rundown of the car that interested me, a 2018 50th Anniversary Legacy. He made an appointment for me t My salesman, Frank Wilcox, gave me a complete rundown of the car that interested me, a 2018 50th Anniversary Legacy. He made an appointment for me to return with my wife. He was waiting for us when we arrived. He went over the details of the car with her. Once we were informed of all the amenities he took us both for a test drive that included a trip on an interstate so that I could get a feel for the device that keeps the car a certain distance from the car ahead at highway speed. Tom went out of his way to help us, including coming to my house to set up the garage door opener that didn't work for me after he set it up at the dealership. It turned out I was not using it the way he told me. It was the best car purchase I have ever experienced. I hate buying cars but Frank made pleasurable. More

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Easy. Quick and convenient. Very informative Frank was very low keyed. I told him what I was looking for and made my lease price fit my budget. It was too easy. Great guy Frank was very low keyed. I told him what I was looking for and made my lease price fit my budget. It was too easy. Great guy More

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Easy to work with, very professional! I had a hassle free experience when coming into patrick from the start of the process to the drive away. After negotiating my price and add ons they g I had a hassle free experience when coming into patrick from the start of the process to the drive away. After negotiating my price and add ons they got me what i want for payments and sign and drive from there. More

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Great dealership My husband and I were in the market for a new car so we started out at Patrick's intending to visit, Ford, Chevy and Toyota dealerships as well. My sa My husband and I were in the market for a new car so we started out at Patrick's intending to visit, Ford, Chevy and Toyota dealerships as well. My safety priorities are all wheel drive, lane, rear and front bumper detectors and back-up camera. We were looking for a vehicle with low mileage and no more than 2 years old. We worked with Frank Wilcox (who was patient, thorough and absolutely exerted NO pressure). After driving a very nice , low mileage Forester Frank told us about the zero financing on 2018 models. The math doesn't lie...a 2018 Forester with all the safety features was actually less than the low mileage vehicle because of the zero financing. We never did visit the other dealerships and picked up my new car 2 days later. Thank you Frank...I'm loving the Forester. More

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Just picked up my 7th lease car I have been a customer of Patrick Subaru since 1999............ I just completed my 7th lease......... So you know I have been a loyal customer .. Alw I have been a customer of Patrick Subaru since 1999............ I just completed my 7th lease......... So you know I have been a loyal customer .. Always worked with Bob Lacrosse ..he was awesome and when I found out he had left the company I panicked for a moment then remembered this very nice man who sat next to him, Frank Wilcox....... so I contacted him and Frank was wonderful to work with.... I picked up my 2018 Forester just before Thanksgiving and it is fabulous More

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Great no pressure car buying experience. Actually enjoyed buying a new Outback from Patrick Subaru. Frank was patient and knowledgable. He helped us as we took our time making the decision a Actually enjoyed buying a new Outback from Patrick Subaru. Frank was patient and knowledgable. He helped us as we took our time making the decision and coming up with the right trim / options for us. The pricing was great and overall just a pleasant experience. More

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Frank knew exactly what I wanted before I did Out first visit was to get information. Met Frank Wilcox who was patient and answered all of questions and added helpful information based on his exte Out first visit was to get information. Met Frank Wilcox who was patient and answered all of questions and added helpful information based on his extensive knowledge and experience. He kept in touch and when we were ready - he showed us the cars I asked to see and also had me test drive another model that I did not think I wanted. Of course the 5 door Imprezza hatchback was what he showed me and it was the one I wanted. Very happy with the purchase and the way Frank and the staff at Patrick interacted with me and my husband. Great experience - and easy one. Recommend both Frank and Patrick Subaru highly! More

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