Frankie Campbell | Page 11

Probably one of the best experiences I've had buying a car. I have been to all Toyota companies in las vegas. Marc and Frank were great.Got me a smoking deal.Customer service was at the top for this stor car. I have been to all Toyota companies in las vegas. Marc and Frank were great.Got me a smoking deal.Customer service was at the top for this store.Thanks again More

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I think that the window sticker specs should have been brought to the negotiating table. I made an assumption that floor mats were included. It was dark outside and I didn’t notice they weren’t in the c brought to the negotiating table. I made an assumption that floor mats were included. It was dark outside and I didn’t notice they weren’t in the car. Needless to say I have to buy them. Also, I was told my trade in amount and the sales rep, Kelli, agree, yet what shows on the paperwork is $850 less. Finally, I asked for the car registration to be included and Frankie told me that they don’t do that. He lied as my friend bought her Toyota there and they included her registration fees. I believe there is quite a bit of misrepresentation going on at this location, which is a legal issue. More

by MJNELSON1US Verified Customer Verified Customer

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He was real patient and friendly excellent customer service kept checking on us, trying to find every different types of solution even took the time explaining my truck futures answering all of my ques service kept checking on us, trying to find every different types of solution even took the time explaining my truck futures answering all of my questions. More

by loveangel2008sd Verified Customer Verified Customer

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Worked with me to get all the information and very friendly and helpful thank you so much friendly and helpful thank you so much More

by matthew.okane1 Verified Customer Verified Customer

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This is a typical dealership that is not working in your best interest. They are just out to sell a car. I was promised a maximum interest rate, and payments based on that. I signed documents while under th best interest. They are just out to sell a car. I was promised a maximum interest rate, and payments based on that. I signed documents while under the impression that my loan was approved for that interest rate. A WEEK later, I was called by the dealership to come back and re-sign documents because my approved interest rate was 2% higher, and my payment was over $100 per month higher than I agreed to and signed for!! I was told that I could bring the car back and cancel the deal, but there would be a “restocking charge”! This was a complete lie! A dealership cannot charge you a restocking fee when the terms of the loan are not what you agreed to and signed for. The bottom line is that they should not have delivered the vehicle until they knew for sure that the loan was fully approved at the interest rate quoted during the deal. There was no apology from the dealership and it seemed like they didn’t even care. They just blamed the bank for this. Again, a dealership has control over when they deliver a vehicle, and they should have waited for full approval before giving me the keys. More

by dwaynevanmeerten Verified Customer Verified Customer

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David Williams Toyota is very good Dealership. They are very courteous kind and always willing to help in anyway. They are very courteous kind and always willing to help in anyway. More

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They spent much time trying to figure out the best way for us to buy new car. for us to buy new car. More

by WKRANE1912 Verified Customer Verified Customer

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The dealership customer representative great guy his Name is Rick because of him I bought new car 2024 even the others persons are have good customers service Specially Rick So I recommended every one is Rick because of him I bought new car 2024 even the others persons are have good customers service Specially Rick So I recommended every one visit there and you can get any car with a great deal More

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It was an amazing experience with good points and great help on meeting our needs on price and paperwork! help on meeting our needs on price and paperwork! More

by mariapintoguillen Verified Customer Verified Customer

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Great company, they know how to keep their word and honor the deal that was agreed upon the deal that was agreed upon More

by esanchez_158 Verified Customer Verified Customer

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