Frankie Guzman
Frankie Guzman at Los Angeles Chrysler Dodge Jeep Ram

Frankie Guzman

Service Advisor

Los Angeles Chrysler Dodge Jeep Ram

2025 S Figueroa St
Los Angeles, CA 90007

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Frankie Guzman

October 13, 2025

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Employee Rating

Great experience with our service advisor, Frankie Guzman. He was straightforward and very communicative. Hope to deal with him again in the future. More

by Berto
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Berto, thank you for your 5-star rating! Providing a top-notch experience is always our goal, and we are glad that Frankie's efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service.

August 08, 2025

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Even though my English isn’t perfect and it’s sometimes difficult for me to communicate with dealers, Frankie Guzman took the time to communicate with me and help resolve the issue. More

by Zung1014
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

We appreciate your 5 stars for Frankie! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.

August 07, 2025

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Friendly and very helpful I trust I'm getting the best service possible when I have service done. Thanks to Frankie Guzman More

by eddiewormley
Recommend Dealer
Yes
Aug 08, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

This is the kind of feedback LA CDJR loves to hear, Eddie! We're glad Frankie is always efficient and supportive in getting your car serviced. Please come see us again some day!

July 15, 2025

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Service Technician talks to you directly, came in to pick up and have programed a missing Key Fob from new Wagoneer S 4XE. Had appointment for this, they called the Service Technician, Frankie Guzman and h More

by HiCap007
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 16, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your interaction with Frankie was helpful and straight-forward. See you next time!

July 09, 2025

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Frankie was so helpful during my oil change. Very knowledgeable and friendly and even helped to look into another issue with my vehicle and recommending a body shop. More

by charlottewagenheim
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Recommend Dealer
Yes
Jul 10, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Charlotte, we could not have asked for a more glowing review of Frankie. It's obvious he made sure your vehicle was well taken care of. Please don't hesitate to let us know when Frankie and the LA CDJR team may help you again!

July 07, 2025

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Great service, good people lots of helpful people to inform you with the maintenance and dealership if you’re buying a car they are also patient and understanding with your needs ask for frankly at serv More

by marco87e
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Recommend Dealer
Yes

Other Employees Tagged: Eduardo Guerrero, Mario Mareno , Curtis

Jul 08, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback, Marco! We're pleased you continue to receive the best care and guidance from Frankie and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

June 28, 2025

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Frankie Guzman Is helpful and timely. Would recommend. Good nice. Good service. Above experience. Satisfied. More

by vivianshen0118
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Vivian, we're happy Frankie handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose LA CDJR for all your automotive needs!

June 14, 2025

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Thank you to Frankie for making it very easy to go in and get my car serviced, he let me know when I have on my package and made everything super clear! Definitely will be coming back with Frankie More

by Maria borjas Pichardo
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know Frankie and our service team did a great job, Maria! Making your service visits convenient and thorough re our top priorities. We hope to do the same at your next appointment.

May 12, 2025

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Buen servicio y muy buena atencion y siempre preocupados por mantener mi carro perfecto gracias a abigail duran por ayudarme en mi visita More

by rafaelperezramos2882
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

¡Gracias, Rafael! Nos alegra mucho que siempre disfrutes trabajando con Abigail y el equipo de LA CDJR para sus necesidades automotrices. ¡Esperamos seguir sirviéndote por muchos años más!

January 29, 2025

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Employee Rating

My first oil change since having the vehicle and Frankie provided great customer service and answered questions I had. More

by jackson_lorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Jackson, Providing great service is so important to us here at Los Angeles Chrysler Dodge Jeep Ram and we are glad that Frankie's efforts met your satisfaction! We are thrilled to know that he answered all your questions. We wish you safe travels until we meet again!

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