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Frankie Sanders
Frankie Sanders at Bob Rohrman Kia

Frankie Sanders | Page 2

Service Adviser

Bob Rohrman Kia

701 Sagamore Pkwy S
Lafayette, IN 47905

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125 Reviews
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125 Reviews

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125 Reviews of Frankie Sanders

January 25, 2023

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We go here for all our vehicle service needs because they are so good!! Wouldn’t go anywhere else. More

by MCGUIRED0
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Recommend Dealer
Yes
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Jan 25, 2023

Bob Rohrman Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frankie met your expectations. Thank you for choosing Bob Rohrman Kia, we look forward to having you as a valued customer for many years to come!

January 20, 2023

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The dealership is clean and I was greeted quickly when I walked into the service area. More

by TSTERGAR
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Brown, Kayla Enrico

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Jan 20, 2023

Bob Rohrman Kia responded

Thanks for sharing about your experience with Bob Rohrman Kia. We appreciate your business and hope to see you again soon!

January 04, 2023

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Employee Rating

Service department is always well staffed with helpful knowledgeable people. Dealership is clean and well maintained. No pressure service recommendations. More

by MAM0S
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Recommend Dealer
Yes
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Jan 05, 2023

Bob Rohrman Kia responded

Thank you so much for your excellent review! We are so glad that Frankie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 03, 2023

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Employee Rating

Service and mechanics are very friendly and helpful. Wouldn't recommend waiting room cashiers have remote so you watch what they want and sales room as radio way to loud and not pop machine or vending More

by JOEREUZ
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kayla Enrico

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Jan 03, 2023

Bob Rohrman Kia responded

Joe, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2022

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Our last few cars have been KIA’s we love them will probably not get any other car. More

by tkcoleman65386538
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Brown, Kayla Enrico

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Jan 02, 2023

Bob Rohrman Kia responded

We are very happy to have provided you with such a positive experience! Austin, Kayla, and Frankie sincerely value your business and look forward to your next visit.

December 29, 2022

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Very pleased with the excellent service you provided. We are looking forward if necessary to our next visit and would highly recommend you to our friends. More

by nickdf413
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Austin Brown, Kayla Enrico

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Dec 29, 2022

Bob Rohrman Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Kia.

December 22, 2022

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They were always pleasant. They worked us in as soon as they could. As everyone knows people and product shortages have been upsetting to everyone. Merry Christmas. More

by neilpatterson1958
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Recommend Dealer
Yes
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Dec 24, 2022

Bob Rohrman Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Kia.

December 17, 2022

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Dealership is fine. However, it’s not as personal and caring as it used to be before all of the new changes and everything. More

by sewwunderful
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Recommend Dealer
Yes
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Dec 18, 2022

Bob Rohrman Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 15, 2022

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My vehicle repairs were completed in a timely manner. As always Frankie and the rest of the staff were courteous. More

by MICHELLEVERHOEVEN
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Recommend Dealer
Yes
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Dec 15, 2022

Bob Rohrman Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Kia, Michelle, we look forward to having you as a valued customer for many years to come!

December 14, 2022

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Employee Rating

Poor customer service! No communication Unorganized Lost my keys Talked bad about customer of her More

by JOYCRUDICE
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Austin Brown, Kayla Enrico

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Dec 18, 2022

Bob Rohrman Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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