Franky Arellano

Staff helped greeted me and assisted with my needs right away. After being sent to someone I've never met concerns where up but was quickly reassured my worries gone documents to prove and felt safe. Then r away. After being sent to someone I've never met concerns where up but was quickly reassured my worries gone documents to prove and felt safe. Then redirected to the repair department I think its called greeted and helped right away these guys are quick, efficient, and have great customer aswell as communication skills. I came in mad and confused left knowledgeable, beyond happy and grateful. More

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Great sales staff, great finance staff. I will definitely recommend Royal Moore to friends and family. I will definitely recommend Royal Moore to friends and family. More

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Very nice dealership and Frankie was super helpful and transparent helping us find the right car! transparent helping us find the right car! More

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Franky was extremely knowledgeable and helpful. Made me feel very comfortable throughout the process and I love my new car! Made me feel very comfortable throughout the process and I love my new car! More

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Great experience, Frankie was incredibly helpful. We had many questions and we were kindly helped through the whole process. Thankful for good customer service! We had many questions and we were kindly helped through the whole process. Thankful for good customer service! More

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Franky was amazing made the whole car buying experience chill and enjoyable. Very nice and super kind. No high pressure sales just very relaxed. chill and enjoyable. Very nice and super kind. No high pressure sales just very relaxed. More

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My salesman was very helpful, we came from an hours drive away and he had the car pulled up and ready for us. He even filmed the vehicle before we left so we could see it. Negotiations were brief and success away and he had the car pulled up and ready for us. He even filmed the vehicle before we left so we could see it. Negotiations were brief and successful, and the finance department worked quickly. More

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Welcoming and friendly environment. No xx and straight to the point. Franky was very helpful and kind. Highly recommend! No xx and straight to the point. Franky was very helpful and kind. Highly recommend! More

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Me gustó mucho el trato que me brindó franky Arellano es muy amable y cordial con todos sus clientes me voy contenta con mi compra gracias muy amable y cordial con todos sus clientes me voy contenta con mi compra gracias More

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Really enjoyed my experience at Royal Moore. No pressure establishment, laid back, high volume of vehicles, and great hospitality. All questions and concerns were answered timely. Franky No pressure establishment, laid back, high volume of vehicles, and great hospitality. All questions and concerns were answered timely. Franky was amazing. My wife and I were afforded ample time to test drive the vehicle. We took it out to lunch and to the park with the kids. Throughout the whole process, Franky was attentive, chill, and acted more as a friend than salesman. The finance process with Luis was also great. No pressure to finance add ons. The credit check for fraud protection was new to me, but I understand the requirement is to protect the dealership. I feel this could be better explained or posted within the dealership for customers to review and be aware of, just to make the process more transparent. More

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