Came in to get a couple of things looked at.
Rep explained what they found and gave options which added time to the time spent on the job but ended saving me some money end the end. Showroom was
Rep explained what they found and gave options which added time to the time spent on the job but ended saving me some money end the end. Showroom was nice and cool. It was hot as h-ll outside.
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by juan_gom
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 14, 2026 -
Precision Honda responded
juan_gom,Thank you for choosing Precision Honda and sharing your experience ! We’re glad our team took the time to explain what they found and provide you with options that ultimately helped save you money. We always want our customers to feel informed and confident in their service decisions. And we’re happy you were able to stay cool and comfortable in our showroom while escaping the heat outside! We truly appreciate your business and look forward to seeing you again.-Dennis Alejo GSM
Good communication.
Prompt service. Comfortable waiting area. The arcade games are very fun to play.
Prompt service. Comfortable waiting area. The arcade games are very fun to play.
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by ns.of.gh
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 14, 2026 -
Precision Honda responded
ns.of.gh , Thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear that you enjoyed the prompt service, communication, and comfortable waiting area. We’re especially glad the arcade games helped make your visit a little more fun! We appreciate your business and look forward to seeing you again.-Dennis Alejo GSM
I had a great experience at Precision Honda while having
my car in for maintenance. From start to finish, the process was smooth, professional, and stress-free. Franky was especially great to work with. He
my car in for maintenance. From start to finish, the process was smooth, professional, and stress-free. Franky was especially great to work with. He was friendly, knowledgeable, and took the time to explain everything clearly without making me feel pressured. He kept me informed throughout the service and made sure I understood what was being done to my vehicle.
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by rob.altamirano89
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2026 -
Precision Honda responded
rob.altamirano89, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that your visit was smooth, professional, and stress-free from start to finish. We’re especially happy to hear that Franky took such great care of you and kept you informed throughout the process. We’ll be sure to share your kind words with him and the team. Thank you for choosing Precision Hondawe truly appreciate your business and look forward to serving you again!-Dennis Alejo GSM
Scam i told them when i buy car i asked How much OTD
price they told me 30000 but after done everything i got 42000
price they told me 30000 but after done everything i got 42000
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by gujjardeep024
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Well, first of all, thanks to all of the Team Honda of
Downey for making me feel that I’m always in a safe car, because I took the Van for only a oil change and they took their time to check brake pads, b
Downey for making me feel that I’m always in a safe car, because I took the Van for only a oil change and they took their time to check brake pads, brake rotors, air tire pressure, and all those small things that we as a owners always forgot to check, I will definitely go back and also happily recommend more people to go to this place!! Thanks, Nice Work, and Keep going !!
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by j3stu4rd01988
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2026 -
Precision Honda responded
j3stu4rd01988,Thank you for choosing Precision Honda and sharing your experience ! Your safety and peace of mind are our top priorities. We’re glad our team took the extra time to inspect the important details of your van and make sure everything was checked properly. It’s great to know you felt well taken care of during your visit. Thank you again for your trust, your kind words, and for recommending us to others. We look forward to seeing you again on your next visit!-Dennis Alejo GSM
Exceptionally friendly and honest on expected wait time
In addition lounge ambiance and amenities were excellent
In addition lounge ambiance and amenities were excellent
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by D.MAGANA319
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 12, 2026 -
Precision Honda responded
D.MAGANA319, Thank you for choosing Precision Honda and sharing your experience ! We’re delighted to hear that our team provided friendly service and kept you well informed about the expected wait time. We’re also glad you enjoyed the ambiance and amenities in our lounge. Your feedback means a great deal to us, and we look forward to welcoming you back again soon!-Dennis Alejo GSM
Exceptionally friendly and honest on expected wait time
In addition lounge ambiance and amenities were excellent
In addition lounge ambiance and amenities were excellent
More
by D.MAGANA319
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 11, 2026 -
Precision Honda responded
D.MAGANA319, Thank you for choosing Precision Honda and sharing your experience. We’re delighted to hear that our team provided friendly and transparent communication regarding the expected wait time. It’s also wonderful to know that you enjoyed the ambiance and amenities in our lounge. We truly appreciate you taking the time to share your experience and look forward to welcoming you back!-Dennis Alejo GSM
Management should read recall notice sent out to
customers from Honda corporate. Notice stated equipment update should only take 20 minutes but when arriving at dealer repair/ update was close to 4h
customers from Honda corporate. Notice stated equipment update should only take 20 minutes but when arriving at dealer repair/ update was close to 4hrs!!!! Come on Precision you can to better than 4 hrs!
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by Jamiramontes
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 11, 2026 -
Precision Honda responded
Jamiramontes, Thank you for sharing your feedback. We sincerely apologize for the extended wait time you experienced during your recall visit. We understand how frustrating it is to receive a notice from Honda indicating the update should take approximately 20 minutes, only to spend nearly four hours at the dealership.
We take your concerns seriously and will review what happened with our service team to better understand the delay and identify ways we can improve communication and efficiency. We appreciate you bringing this to our attention and giving us the opportunity to do better for our customers.-Dennis Alejo GSM
It was a great experience, will be returning.
Scheduling an appointment was quick, didn't have to wait long for my car, received a discount on the service. Customer Service from Franky Asquerra w
Scheduling an appointment was quick, didn't have to wait long for my car, received a discount on the service. Customer Service from Franky Asquerra was great! Overall the service was outstanding, will be returning. Thank you!
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by ygarcia001
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 10, 2026 -
Precision Honda responded
ygarcia001, Thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that you had such a great experience from scheduling your appointment to the quick service and discount. We especially appreciate your kind words about Franky Asquerra and his outstanding customer service. We truly value your business and look forward to welcoming you back on your next visit! - Dennis Alejo GSM
Service advisor Franky is great.
Makes the process easy and efficient in getting my van serviced.
Makes the process easy and efficient in getting my van serviced.
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by Vuddinh
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 08, 2026 -
Precision Honda responded
Vuddinh, thank you for choosing Precision Honda and sharing your experience ! We’re so glad to hear that Franky made the service process easy and efficient for you. We truly appreciate your business and will be sure to share your kind words with Franky. We look forward to taking care of your van again in the future!-Dennis Alejo GSM
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