Franky Asquerra
Franky Asquerra at Precision Honda

Franky Asquerra

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.6
13 Reviews

Dealership Experience

3 mos

Industry Experience

18 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

13 Reviews

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13 Reviews of Franky Asquerra

June 18, 2026

Dealership Rating
Employee Rating

Very nice dealership i like nice amenities Very nice place the staf are very helpful ..and they have nice amenities food More

by Duckzs420
Recommend Dealer
Yes

Other Employees Tagged: Franky Asquerra

Jun 19, 2026

Precision Honda responded

Duckzs420, Thank you for choosing Precision Honda and sharing your experience! We're so glad you enjoyed your experience at our dealership. It's great to hear that you found our staff helpful and appreciated the amenities we offer to make your visit as comfortable as possible. We work hard to create a welcoming environment for our guests, and we're happy that you enjoyed the refreshments and overall atmosphere. Thank you for choosing us, and we look forward to seeing you again on your next visit!-Dennis Alejo GSM

June 18, 2026

Dealership Rating
Employee Rating

Very disappointed with dealership and Franky Asguerra The estimate he gave me is nothing to do with the problem my car has . I paid for nothing ?? More

by Jroger4la
Recommend Dealer
No

Other Employees Tagged: Franky Asquerra

June 11, 2026

Dealership Rating
Employee Rating

Great customer service, friendly, great communication. Dealership is always neat people are always friendly and helpful More

by Dcastellanos2526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Precision Honda responded

Dcastellanos2526, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear that you consistently experience great customer service, friendly interactions, and clear communication from our team. It is also great to know that you appreciate our clean dealership environment and the helpful attitude of our staff. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 11, 2026

Dealership Rating
Employee Rating

Attentive when we first arrived quick process, knowledgeable in answering our questions and very helpful with getting us checked in and out ensured everything was a smooth process. More

by mmialma
Recommend Dealer
Yes

Other Employees Tagged: Franky Asquerra

Jun 11, 2026

Precision Honda responded

mmialma, Thank you for choosing Precision Honda and sharing your experience! We are happy to hear that you had a smooth and efficient experience from start to finish. Providing attentive service, answering questions thoroughly, and making the check in and check out process as seamless as possible are all important to us. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 09, 2026

Dealership Rating
Employee Rating

Always efficient and timely. The communication is good. The staff is pleasant and straightforward. The facility is always clean with plenty of waiting room. More

by McGrath
Recommend Dealer
Yes

Other Employees Tagged: Franky Asquerra

Jun 09, 2026

Precision Honda responded

McGrath, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that you consistently experience efficient, timely service and clear communication from our team. It's especially rewarding to know that our staff's friendly, straightforward approach and our commitment to maintaining a clean, comfortable facility have made a positive impression. We truly appreciate your feedback and your trust in us, and we look forward to continuing to serve you. Thank you for choosing us!-Dennis Alejo GSM

June 08, 2026

Dealership Rating
Employee Rating

Very professional and very helpful with his knowledge, Franky explained very well what the mechanical problem was More

by Luz
Recommend Dealer
Yes

Other Employees Tagged: Franky Asquerra

Jun 09, 2026

Precision Honda responded

Luz, Thank you for choosing Precision Honda and sharing your experience ! We're pleased to hear that Franky provided professional service and was able to clearly explain the mechanical issue with your vehicle. We believe that keeping our customers informed and helping them understand their vehicle's needs is an important part of the service experience. We're glad Franky's knowledge and communication made a positive impact on your visit. Thank you for your trust in our team. We appreciate your business and look forward to serving you again in the future!-Dennis Alejo GSM

June 08, 2026

Dealership Rating
Employee Rating

Personnel were friendly the entire time I entered the dealership. I was informed of everything that they were going to do and the costs. More

by Jnsgomez
Recommend Dealer
Yes

Other Employees Tagged: Franky Asquerra

Jun 08, 2026

Precision Honda responded

Jnsgomez, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that our team made you feel welcome from the moment you arrived at our dealership. Providing friendly service, clear communication, and transparency regarding recommended services and costs is very important to us. We're glad you felt informed throughout the process and that your experience met your expectations. We truly appreciate your business and look forward to serving you again in the future!-Dennis Alejo GSM

June 08, 2026

Dealership Rating
Employee Rating

They did the service Required but by Courtesy. They. Didn't Wash. My Car It. Will take 5 min. To wash. My. Car More

by Victorm.lugo
Recommend Dealer
Yes

Other Employees Tagged: Franky Asquerra

June 08, 2026

Dealership Rating
Employee Rating

The new facility is clean with a lot of seating. I appreciate you offer Lyft one way. But I do miss the little water bottles you provided before. It was a nice complimentary item. It's always good More

by JULIE.ARELLANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franky Asquerra

Jun 08, 2026

Precision Honda responded

JULIE.ARELLANES, Thank you for choosing Precision Honda and sharing your experience ! Thank you for your feedback and for recognizing our new facility, seating area, and complimentary Lyft service. We're glad those amenities helped make your visit more comfortable. We also appreciate your suggestions regarding the water service. We understand the convenience of having a sealed, cold bottle of water available, and we can certainly see the value in that, especially during a longer visit. Your comments about the water fountain temperature and the possibility of offering complimentary mini water bottles or adding an ice machine are appreciated and will be shared with our management team for consideration. Thank you for taking the time to provide thoughtful feedback. We are always looking for ways to improve our customers' experience and appreciate your input.-Dennis Alejo GSM

June 05, 2026

Dealership Rating
Employee Rating

Asked for car to be washed came back not washed then said they couldn't wash it anymore. Problem was resolved. Called me back immediately and offered a free detail cleaning. More

by perez.fernnando10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franky Asquerra

Jun 05, 2026

Precision Honda responded

perez.fernnando10, Thank you for updating your review! We sincerely apologize for the confusion regarding the vehicle wash service and appreciate the opportunity to make things right. Customer satisfaction is very important to us, and we're glad our team was able to contact you promptly and resolve the issue by arranging a complimentary detail cleaning. Thank you for your feedback and for giving us the chance to improve your experience. We look forward to serving you again in the future.-Nathalie Garcia Customer Relations Manager

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