Franky was very helpful from start to finish!
Showed up early, I franky helped me with a ride to work with no hesitation and got a text as soon as my car was ready for pickup. 10/10 experience
Showed up early, I franky helped me with a ride to work with no hesitation and got a text as soon as my car was ready for pickup. 10/10 experience
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by 96ashleytejada
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Jul 29, 2026 -
Precision Honda responded
96ashleytejada, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear Franky provided such outstanding service from start to finish. It is great to know he made your visit as convenient as possible by arranging a ride to work and keeping you updated throughout the day. We appreciate your kind words and your 10/10 recommendation. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM
Excellent The attention was excellent, and the service
was very good; the staff were friendly.
was very good; the staff were friendly.
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by Edenny23
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Jul 29, 2026 -
Precision Honda responded
Edenny23, Thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that you received excellent attention and very good service from our team. Providing friendly, welcoming customer service is something we strive for every day, and we're glad your experience reflected that. We truly appreciate your support and look forward to welcoming you back to Honda World in the future!-Dennis Alejo GSM
I am extremely disappointed with the way my recent
service appointment was handled. I arrived early for my scheduled appointment, yet I was told the wait would be approximately two hours. After waitin
service appointment was handled. I arrived early for my scheduled appointment, yet I was told the wait would be approximately two hours. After waiting those two hours, I was informed it would be another two hours. When that time passed, I was then told it would be an additional two hours. A six-hour delay for a scheduled appointment is completely unacceptable. If the dealership was unable to honor my appointment time, I should have been notified before I arrived so I could have rescheduled or made other arrangements. Instead, I was repeatedly given inaccurate wait times, leaving me to waste the better part of my day. This experience reflects a lack of respect for customers’ time and poor communication. Scheduled appointments should have meaning, and customers deserve honest, realistic expectations rather than repeated delays. I hope the dealership takes this complaint seriously, reviews its scheduling practices, and improves communication with customers so others do not have a similar experience. As for me, I will be taking my business elsewhere and cannot recommend this dealership based on the service I received.
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by Beyaa21
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Jul 29, 2026 -
Precision Honda responded
Beyaa21, Thank you for choosing Precision Honda and sharing your experience! I sincerely apologize for the frustration and inconvenience you experienced during your recent service visit. I completely understand how upsetting it must have been to arrive on time for your scheduled appointment and then experience repeated delays throughout the day. Waiting approximately six hours, while being given multiple revised completion times, is not the level of service or communication we strive to provide. We recognize that your time is valuable, and we fell short of meeting your expectations.
Thank you for bringing this to our attention, your comments regarding scheduling and communication have been shared with our management team for review. We are committed to improving our processes and to proactively communicate with our customers when unexpected delays occur.
If you are willing, I would love the opportunity to speak with you. I can be reached at 562- 204- 6083, my name is Sarah Garfias. I am part of the Customer Relations teams. I understand you have decided to end your partnership with us, however I hope we can reconnect and apologize for your experience.
Franky is very friendly and helpful.
Franky is very friendly and helpful. The dealership is clean and efficient.
Franky is very friendly and helpful. The dealership is clean and efficient.
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by Butter
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Jul 27, 2026 -
Precision Honda responded
Butter, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that Franky provided such friendly and helpful service and that you had a positive experience at our dealership. We also appreciate your comments about our clean and efficient facility. We'll be sure to share your compliments with Franky and the rest of our team. Thank you for choosing us, and we look forward to serving you again!-Dennis Alejo GSM
Frank was excellent I got the help that I need it.
I got everything explained
I got everything explained
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by 805djlap
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Jul 27, 2026 -
Precision Honda responded
805djlap,Thank you for choosing Precision Honda and sharing your experience ! We're so glad to hear that Frank provided the help you needed and took the time to explain everything clearly. We’ll be sure to share your compliments with him. We truly appreciate your trust in our team and look forward to assisting you again in the future!-Dennis Alejo GSM
Great experience!
I followed Michael Vazquez to this dealership after he transferred here. He’s always professional, knowledgeable, and provides excellent customer ser
I followed Michael Vazquez to this dealership after he transferred here. He’s always professional, knowledgeable, and provides excellent customer service. Frankie Asquerra was also very helpful, detailed about my car’s needs, and pleasant to work with.
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by nghungng
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Jul 22, 2026 -
Precision Honda responded
nghungng, Thank you for choosing Precision Honda and sharing your experience! We are honored that you chose to follow Michael Vazquez to our dealership. It is great to hear that his professionalism, knowledge, and exceptional customer service continue to earn your trust. We are more than happy to know Frankie Asquerra provided detailed explanations about your vehicle's needs and made your visit a pleasant one. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM
Great service and communication about the service being
complete. Feedback was honest and straight to the point. Honda did everything they can to help me out.
complete. Feedback was honest and straight to the point. Honda did everything they can to help me out.
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by Ndksiazek
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Jul 22, 2026 -
Precision Honda responded
Ndksiazek, thank you for choosing Precision Honda and sharing your experience ! We're so glad to hear you had a great experience with our team. We believe honest communication and keeping our customers informed every step of the way are just as important as the service itself. Thank you for trusting us with your Honda, and we truly appreciate the opportunity to help. We look forward to seeing you again whenever you need us!-Dennis Alejo GSM
Everything was very transparent and honest.
With quick and good quality service, from the help of a good team!
With quick and good quality service, from the help of a good team!
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by kerntopanna
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Jul 21, 2026 -
Precision Honda responded
kerntopanna, Thank you for choosing Precision Honda and sharing your Experience ! We're delighted to hear that you appreciated our transparency, honesty, and commitment to providing quick, high-quality service. Our team works hard to deliver the best experience possible, and your kind words mean a great deal to us. We truly appreciate your support and look forward to serving you again!-Dennis Alejo GSM
Great service Frank has a wonderful customer service , he
explained everything step by step.
explained everything step by step.
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by estela1966
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Jul 17, 2026 -
Precision Honda responded
estela1966, Thank you for choosing Precision Honda and sharing your experience! We are delighted to hear you had a great service experience. Frank will be thrilled to know his excellent customer service and step by step explanations made your visit a positive one. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM
Amazing and very professional person to help me with my
car. Very honest as well.
car. Very honest as well.
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by dianabns
Verified Customer
Verified Customer
Service Price Transparency
Jul 15, 2026 -
Precision Honda responded
dianabns, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that you had such a positive experience and that our team provided you with amazing, professional, and honest service. Your kind words are truly appreciated, and we'll be sure to share your feedback with the team. We look forward to assisting you again !-Dennis Alejo GSM
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