Fred Butler | Page 2

Dave, Kaitlin, and Tim are fantastic! I got an OnStar warning last night about my battery. I walked in this morning, without an appointment, and Dave replaced my battery -- all fixed an I got an OnStar warning last night about my battery. I walked in this morning, without an appointment, and Dave replaced my battery -- all fixed and done within 12 hours of my warning notification!! Can't beat that kind of service!!! More

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I had a issue with my 2020 Buick that I just bought and they resolved my issue and explained to me what has happened. I was very impressed with the service I received from Olivia and their staff. they resolved my issue and explained to me what has happened. I was very impressed with the service I received from Olivia and their staff. More

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Great deal ship everybody very professional to us . I would tell people that I know come deal with dealship. I would tell people that I know come deal with dealship. More

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Well organized and pleasant staff. Called me with additional car needs. Car completed in timely manner Called me with additional car needs. Car completed in timely manner More

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had the absolute WORST experience with this car dealership and I’m going to tell EVERYONE I know not to EVER buy from this place. If I could give it 0 stars I would. They sold me a Jeep with bad ro dealership and I’m going to tell EVERYONE I know not to EVER buy from this place. If I could give it 0 stars I would. They sold me a Jeep with bad rotors and a bad radio and did not try to help me fix it. They did fix the rotors after Allstar Jeep checked my Jeep out because it started jerking when I put my foot on the brakes and told me the rotors were bad! But the radio is a different story! I bought a warranty from Suntrup when I purchased my Jeep and the warranty company would only pay for a re-manufactured radio and would only cover a partial amount for a brand new one! There were no re- manufactured ones available and there was no ETA for one so I had to get a new one. Since Suntrup sold me a car with a bad radio they should have covered the portion that the warranty company wouldn’t. The salesman said they would pay for it but never did and instead I had to come out of $900 for a radio on a car that I just bought. They just sold me a vehicle and just left me out there to fix things myself. I couldn’t even get a complimentary gas card or anything!!! They didn’t care AT ALL!!! Is this what you are about? Selling people bad vehicles and leave them out there to dry? This is not good customer service. I will be contacting the BBB and your headquarters. I will not let this go!!! I was excited about purchasing a new vehicle and you took away all the excitement and left me in despair!! The WORST!! More

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