Fred Carey | Page 15

Excellent experience The entire team was attentive and made my experience very pleasant. The found the right vehicle for me and the features fit my needs. I would highly r The entire team was attentive and made my experience very pleasant. The found the right vehicle for me and the features fit my needs. I would highly recommend this team and the dealership. More

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Lexus of Pembroke Pines will get the job done I did not go to the dealerships to purchase a new car. However, I was recommended salesman by the name of Fredrick Carey and Oliver Brown did such go I did not go to the dealerships to purchase a new car. However, I was recommended salesman by the name of Fredrick Carey and Oliver Brown did such good deal, that I left with a brand new 2019 NX. More

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Doesn't listen In the process of buying a new Lexus reached on to Pembroke Pines via their email system. They assigned Fred Carey. I was very specific of model and In the process of buying a new Lexus reached on to Pembroke Pines via their email system. They assigned Fred Carey. I was very specific of model and equipment yet Fred emailed asking basics already covered. Not once, or even twice, but several times. The man doesn't read. When I explained, again, he tried to sell me what he had and had on the lot not what I was looking for. He got agitated when pointed out he missed the mark and now get spam emails from him daily. Not a good experience. More

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Excellent Service Great Team and service..!!!!!!!!!!!! This is the best dealer in town. Team always available to help and service all customers. I will always recomm Great Team and service..!!!!!!!!!!!! This is the best dealer in town. Team always available to help and service all customers. I will always recommend Lexus of Pembroke Pines as well Rohand, Oliver Brown & Fred Carey. More

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Bad experience after recent purchase After leasing my new Lexus IS 250, I had been happy with my experience until I received a multiple citations from Miami Dade County Court Clerks offic After leasing my new Lexus IS 250, I had been happy with my experience until I received a multiple citations from Miami Dade County Court Clerks office in regards to my old tag on my old car that was traded in not being returned to the tag agency. With that said, Fred Carey my Sales Associate told me not to worry about the old tag because the dealership would take care of it. After leasing my new car, I also registered for a nee tag and left the dealership with a new paper tag. However, sales associate Fred Carey told me he would take care of my old tag on my old car I traded in. With that said, now I have called the dealership myself to find out what happen with my old tag because is was never returned to me and I seem to just get bounced around to different people. I have left multiple voice mails to the Financial Services associate Rafael Esquivel and I get no respond. Also, once I got to talk to Sales associate Fred Carey himself, he says "he does not recall what happen on the date of me purchasing my new vehicle." "I do not even remember what cars I sold yesterday." I feel that I was treated fine until I purchased the new car and then became just a number. After this incident, I feel uncomfortable returning to renew my lease, and I feel the staff has been unprofessional. Honestly, i am still waiting for a someone to call me back. Finally, I have submitted a letter to the Miami Dade County Court clerks in regards to this matter. Honestly, I wouldn't recommend this dealership to anyone. More

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The Lexus Family The car dealership area was beautiful and had many perks of becoming a Lexus Family member. My sales consultant Fredrick Carey was very warm, welcomin The car dealership area was beautiful and had many perks of becoming a Lexus Family member. My sales consultant Fredrick Carey was very warm, welcoming, and friendly. More

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Felt Like Royalty The attention on your associate Fred Carey had with me from the first call we had, poor guy had to leave one building to come to where I was and on th The attention on your associate Fred Carey had with me from the first call we had, poor guy had to leave one building to come to where I was and on that afternoon it was pouring he was drenched and never complained. Excellent experience especially when they make you feel like royalty. More

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The patience and courtesy of the staff was outstanding. Especially Fred Carey, Moez the finance manager, and Frank Marsala, the sales manager. Please excuse any misspelling of anyone's name. Especially Fred Carey, Moez the finance manager, and Frank Marsala, the sales manager. Please excuse any misspelling of anyone's name. More

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