Fred "Coach" Allen | Page 11

Phillips Buick GMC responded

It is important our customers feel confident with the customer service they receive, so we appreciate this honest feedback and the great 5-Star review. Thank you for your business and please let us know if there is anything further you need.

Phillips Buick GMC responded

Thank you for acknowledging the talented group of people we have here at Phillips Buick GMC. So happy to hear they all came together to help during your visit. Your 5-Star review brought a smile to all of our faces. We cannot wait to see you again!

Phillips Buick GMC responded

Doug, your 5-Star review brought a smile to our faces. Customers like you are so encouraging. Thanks for taking time to let us know how you felt about doing business with us. We love it when our customers tell us they appreciate the way we do things here at Phillips Buick GMC. The only agenda we may have is to earn your confidence and trust, and we are pleased you feel we accomplished that. Thanks again for all your kind words.

Phillips Buick GMC responded

Stephanie, right now, someone you haven’t met is out there wondering what it would be like to meet someone like you. Thanks to Coach Fred we already know, and are so happy you trusted us with your car purchase. Friendship is about relationships and that is a two-way street. We love getting 5-Star reviews and so does Fred. Especially 5-Star reviews from friends such as you. We are ready and really excited about what is coming down the road in the future because we have friends on our side. Thank you, Stephanie, for the 5-Stars and your friendship. May your coming miles be full of safety and plenty of smiles..

Phillips Buick GMC responded

We really appreciate your business and love hearing that you've been a long time customer in both sales and service! We'd like to know what we might have done differently on this visit to earn a 5-Star "Overall Experience" rating. We're hoping that may just be an accident, based on your positive review... but if not, please feel free to contact us to share your thoughts. Thank you!

Phillips Buick GMC responded

In your version of Escape From New York, you move to Florida, meet Fred and buy a car from Phillips Buick GMC. That is a much better movie than the original. Thank you for taking time to give us such a great review and recommendation. We agree, Fred is special, and maybe that's why he seems to end up with the most awesome customers. We look forward to seeing you again and continuing to earn your trust. Thanks so much for putting a feather in Fred's cap.

Phillips Buick GMC responded

Ann, your 5 Star review and kind words put a smile on all of our faces. Thank you for taking time to communicate how you felt about dealing with us here at Phillips Buick GMC. Coach Fred is exactly the kind of man we want helping you find the vehicle you need, and working with someone like you makes it enjoyable on our part as well. If you ever need a 5 Star rating let us know. Thanks again for taking time to rate us so highly. We appreciate your business and look forward to serving you again.

Phillips Buick GMC responded

Outstanding review. Thank you for the 5-Stars, the kind words and bringing a smile to our faces. We value our relationship with you and look forward to seeing you again.

Phillips Buick GMC responded

We are thrilled to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for your recommendation and your business. Take care!

Phillips Buick GMC responded

Thanks for your glowing recommendation! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed your visit. Our team looks forward to working with you in the future. Until then, safe travels!