Excellent customer service.
Totally honest and won't upsell you. You get what you came in for.
Totally honest and won't upsell you. You get what you came in for.
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by Debbie M
Verified Customer
Verified Customer
Service Price Transparency
Jan 13, 2023 -
Phillips Buick GMC responded
Thanks, Debbie. Getting people what they want. What a concept! Thank you for noticing. We love it when we get 5-Star ratings and our customers appreciate the way we do business. We look forward to seeing you again.
We researched GMC.
com inventory for a Sierra / Denali 3500HD in Tampa, St. Petersburg, Brandon, Bradenton, Homosassa and finally Phillips Buick GMC in Fruitland Park, F
com inventory for a Sierra / Denali 3500HD in Tampa, St. Petersburg, Brandon, Bradenton, Homosassa and finally Phillips Buick GMC in Fruitland Park, Florida. The on-line contact, Theresa, confirmed the availability of the specific Denali 3500HD in stock and available for the on-line posted price of $87,115 with the features that we desired on 12/26/22. We called Theresa a second time to confirm that we would drive the 110 miles to the Dealership with our trade-in vehicle, which was a 2020 Suburban Premier, with only 21,192 miles. We arrived at 3:00 pm and met with Fred Allen, who showed the vehicle, obtained a trade in-offer and guided us through the sales process. We drove home in the Denali we were searching for. We felt our Suburban was worth more than the trade-in. We accepted the trade-in offer to avoid selling the vehicle ourselves. The on-line / Internet price was honored. We felt it was overall a good deal for the difficult to find vehicle. We plan to move our 5th Wheel RV with the vehicle purchased at Phillips Buick GMC. We enjoyed working with Fred Allen.
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by Bill England
Verified Customer
Verified Customer
Other Employees Tagged:
Sean Brooks
Jan 02, 2023 -
Phillips Buick GMC responded
What a nice review Bill, and you gave us a 5-Star rating too. We are glad we got the opportunity to play a part in your quest for the vehicle you wanted. Fred is such a steady hand to have on your side and guide you through the sales process. Thank you for acknowledging him. We look forward to seeing you again.
Jan 02, 2023 -
Bill England responded
You are welcome and deserving of a positive review. Your Finance Manager expedited our Finance Contract with equal dispatch and efficiency. We would like to advise you that we installed a 5th Wheel in the Long-Bed GMC Denali and moved our 43 Foot 5th Wheel RV successfully through private property on 12/31/22, including an Angus Cow Pasture, requiring use of the 4 Wheel Drive. We did "not" get stuck. We made a U-Turn and backed the 43 Foot 5th Wheel through a cattle gate into its final landing below two (2) very old oak trees with hanging Spanish Moss. We enjoyed New Year's Eve 2023 and New Year's Day 2023. The GMC Denali 3500 HD was the Truck for the RV and handled very well on the road and off road with 4 WD. Thank you, once again.
We are repeat customers and would recommend anyone in the
market for a new car to go to Phillips and deal with Fred
market for a new car to go to Phillips and deal with Fred
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by ajanthes
Verified Customer
Verified Customer
Dec 19, 2022 -
Phillips Buick GMC responded
Thank you for recommending Phillips Buick GMC and the kind words for Fred. We appreciate the High rating you gave us and look forward to your next visit.
Fred Allen our salesman has been awesome for me and my
family. Great staff. Thanks
family. Great staff. Thanks
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by mikeschepper
Verified Customer
Verified Customer
Dec 12, 2022 -
Phillips Buick GMC responded
Mike, thank you for taking the time to post this and the kind words for Fred. Customers like you are the reason we love our community so much. We appreciate your business and look forward to your next visit.
IWAS VERY PLEASE WITH SERVICE WAS VERY PROFESSIONAL
PEOPLE WAS VERY HELPFUL I LOVE IT PHILLIPS BUICK
PEOPLE WAS VERY HELPFUL I LOVE IT PHILLIPS BUICK
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by LWILSON5858
Verified Customer
Verified Customer
Nov 28, 2022 -
Phillips Buick GMC responded
We really appreciate your business and knowing that we have earned a long-term customer means the world to us. Thank you for the kind words, and the great 5-Star rating. We love selling cars to people that like the way we do things. Hurry back.
Very polite and informative.
Took care of all the details adding to my insurance. Took care of all the financial details. FRIENDLY
Took care of all the details adding to my insurance. Took care of all the financial details. FRIENDLY
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by jt.curbo
Verified Customer
Verified Customer
Other Employees Tagged:
Chick
Nov 21, 2022 -
Phillips Buick GMC responded
Thanks, JT. Those 5-Stars you gave us were exactly what we were hoping for. Coach does an outstanding job every day and we are glad you feel that way too. We appreciate you taking time to write a review because it helps us to know we are meeting our customers' needs. We look forward to your next visit..
Fred has always big a huge help.
No matter what problems we have he is always willing to work through it to help us. We will always be back to Phillips, and of course, with Fred.
No matter what problems we have he is always willing to work through it to help us. We will always be back to Phillips, and of course, with Fred.
Thank you guys!!
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by FSUNOLES69
Verified Customer
Verified Customer
Nov 07, 2022 -
Phillips Buick GMC responded
Thank you for the great 5-Star review and for taking the time to let us know how you feel about dealing with Phillips Buick GMC. The kind words for Fred are appreciated because it is so easy to take the seemingly effortless way, he solves problems for granted. Thank you for singling him out. We look forward to your next visit.
Had bad battery, dropped off car had ready next
afternoon. Running good. Thank you all.
afternoon. Running good. Thank you all.
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by rayejohns057
Verified Customer
Verified Customer
Other Employees Tagged:
Brien
Oct 21, 2022 -
Phillips Buick GMC responded
Ray, we appreciate you taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. Thank you for your business. Hurry back.
Staff very friendly & easy to work with.
I would recommend this dealership to any one.
I would recommend this dealership to any one.
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by RUNGMJ
Verified Customer
Verified Customer
Oct 21, 2022 -
Phillips Buick GMC responded
Thank you for the great 5-Star rating and kind words for our staff. Your recommendation means so much to us. Come back soon.
Zach was awesome thank you so much again!
!! Will definitely be back for any other services I may need!!!
!! Will definitely be back for any other services I may need!!!
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by Vannessa clark
Verified Customer
Verified Customer
Other Employees Tagged:
(Zach) was a service advisor
Sep 02, 2022 -
Phillips Buick GMC responded
Vannessa, thank you for the High Review and kind words for Zach. We appreciate your understanding and logical approach to a service experience. We value your business and look forward to you next visit.