Fred Olson | Page 20

Working with Fred Olson I have been working with Fred Olson since approximately January 2014. He is always courteous, knowledgeable and helpful. He is an advocate for the cu I have been working with Fred Olson since approximately January 2014. He is always courteous, knowledgeable and helpful. He is an advocate for the customer. He does all he can to accommodate you needs and schedule. There is no BS with Fred either.... I have not had a bad experience with the dealership.. More

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GREAT service from Fred Olsen! We own two Toyotas (neither is new) and they are both running perfectly thanks to Fred Olson who makes sure we get what we need done, but never cheats We own two Toyotas (neither is new) and they are both running perfectly thanks to Fred Olson who makes sure we get what we need done, but never cheats us or tries to sell us stuff we don't need (I have had very bad experience with dishonest service reps before). If Fred ever leaves, I doubt that I will bring my cars to this service department. He's THE BEST! More

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Best ever service advisor Fred Olson Mr. Olson always returns calls in a timely manner. He gives excellent recommendations about our Toyotas. Service is always conveniently scheduled. Dea Mr. Olson always returns calls in a timely manner. He gives excellent recommendations about our Toyotas. Service is always conveniently scheduled. Dealership service is cost comparative making it a good financial choice. Mr. Olson deserves a raise for his exceptional customer service. More

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Great Fed did a good job and making sure I understood the issues with my truck. He was fast at getting back to me with the problems and also was able to get Fed did a good job and making sure I understood the issues with my truck. He was fast at getting back to me with the problems and also was able to get everything that needed to be done in a short time frame More

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I count on this guy!! Fred always returns my calls promptly and gets me in for service when I need it. I have been bringing my car into this service center for years! Thank Fred always returns my calls promptly and gets me in for service when I need it. I have been bringing my car into this service center for years! Thank you Fred. More

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Top Notch I needed an oil change for our 2011 Sienna and wanted to get windshield tinting. I contacted Sarah Zimmerman as I had dealt with her when we purchase I needed an oil change for our 2011 Sienna and wanted to get windshield tinting. I contacted Sarah Zimmerman as I had dealt with her when we purchased total car tinting earlier this year. She knows how to devote full attention to the person she is serving, listens intently, makes sure she understands her customer's needs and then makes sure her customer is totally satisfied before letting them drive off the lot. I have found that to be true for another service writer named Fred Olson. I have worked with him for many hears and he has always served us with great care and concern for our needs. Too, he is very personal and always strives to do what's best for his customers and their vehicles. I love taking our vehicles to this Larry H. Miller's store as I know we will get the best treatment and service possible. We always feel welcome like we're family! More

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RAV4 Service, 102,000 miles. Fred Olsen and the Liberty team have kept my 2010 Toyota running well for years. I love the price of the service discount coupons, and the high level Fred Olsen and the Liberty team have kept my 2010 Toyota running well for years. I love the price of the service discount coupons, and the high level of customer service. It’s why I return. More

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Not their finest hour First of all, I love this dealer. We have done business with LHM for many years including this particular dealership. My son's pickup required some First of all, I love this dealer. We have done business with LHM for many years including this particular dealership. My son's pickup required some major engine work. Apparently one of the parts that failed was on an extended warranty but did not apply to us because of the mileage on the vehicle. Okay - so we are responsible - just bad timing. Next issue: the dealer was kind enough to offer a military discount. We were extremely grateful, One minor problem: There was a $150 cap on the discount and the cost of repairs was $2500. So now, I'm not a happy camper, but rules are rules. Finally, It's a beautiful day in January and 45 degrees. You would think they could have run the vehicle through the wash - Not likely.. The good news is - the pickup was fixed and the dealer included a one year warranty to cover the repairs. We still recommend this dealer. But on this occasion, we left the dealership feeling a little disappointed. Maybe, a clean vehicle would have helped ease the pain of a high cost repair bill.,,,,, More

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Great This dealership is outstanding. All the employees are friendly and work to the satisfaction of the customer. Both my husband and I agree we would loo This dealership is outstanding. All the employees are friendly and work to the satisfaction of the customer. Both my husband and I agree we would look here first for our next car purchase. More

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Timing belt replacement The repairs and free vehicle inspection were done on time at the price quoted. I appreciate that repairs were done right the first time. The car wash The repairs and free vehicle inspection were done on time at the price quoted. I appreciate that repairs were done right the first time. The car wash looked nice too! More

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