Fred Ritter | Page 2

Highly recommend! Fred Ritter did an excellent job and walked us through the entire process. He even managed to get us in the price range that we were looking for! One Fred Ritter did an excellent job and walked us through the entire process. He even managed to get us in the price range that we were looking for! One of the best experiences we've ever had buying a car. More

by JSILVER2018 Verified Customer Verified Customer

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Fred was wonderful and we were very happy that we had him. One of the best salesman experience we’ve had. However was out of Fred’s hands and is not a reflection of his great service. It was the after pu him. One of the best salesman experience we’ve had. However was out of Fred’s hands and is not a reflection of his great service. It was the after purchase that was not 4-5 star service. We were having a vehicle delivered from Lake Wales, and it was suppose to arrive prior to us leaving the dealership. We waited for 2hrs until I looked on the app and saw our vehicle was still sitting in Lake Wales. Communication was dropped along the way on an accurate time frame. The vehicle was suppose to arrive in the morning but didn’t arrive until the afternoon. When we finally got the vehicle the cleaning was poor. Grass clippings in the back, sticker residue on the door frame for the window button, and drip/streak marks from the spray cleaner. The def fluid wasn’t refilled after the drive from lake wales to fort pierce like asked. We were on a time crunch and couldn’t wait any longer to have these issues addressed. More

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