Fred Walters | Page 7

Great service department. Clean and friendly. Scheduled maintenance in under an hour. Highly recommend. Thanks. Clean and friendly. Scheduled maintenance in under an hour. Highly recommend. Thanks. More

by Nelson Verified Customer Verified Customer

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Sales staff an service dept bent over backwards to make me happy in a poor situation. Cad division of GM not so much. me happy in a poor situation. Cad division of GM not so much. More

by FCALZY Verified Customer Verified Customer

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Excellent experience. Fred Walters did a great job helping me find the right car and explaining everything. Fred Walters did a great job helping me find the right car and explaining everything. More

by nelsonsg58 Verified Customer Verified Customer

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Great dealership. Fred Walters was our salesman. He was very knowledgeable, courteous and kept working with management to arrange a very good deal that was right for us. very knowledgeable, courteous and kept working with management to arrange a very good deal that was right for us. More

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Exceptional Service! Professional and Respectful of our time Fred Walters Sales & Leasing Professional of Val Ward Cadillac has earned our business and we'll continue to use him for our future purchases as well. Fred Walters Sales & Leasing Professional of Val Ward Cadillac has earned our business and we'll continue to use him for our future purchases as well. My wife and I have owned 25+ cars over our life between the two of us and this has been by far the easiest transaction of them all. Fred was extremely professional and courteous. We are new to Cadillac and needed guidance on what would be best for us. After looking into Audi and Mercedes we're EXTREMELY HAPPY with our CADILLAC and just as importantly Fred making us feel like a member of the family and not a number. We are business owners constantly on the go 7 days a week and Fred was respectful of our time to make this a simple process for the trade-in and purchase. The car is beautiful and Fred was able to walk us through all the technology until we were comfortable with it. I'm grateful for his knowledge and exceptional service. I also want to add a special THANK YOU to Business Manager Lisa Bronson who made us feel like we reunited with a long lost family member. She was so friendly and we hit it off from the moment we met. Sometimes you just know when you meet someone, we trust you! We feel like Lisa was looking out for our best interests and took all the time we needed to answer our questions and review the contract. Last but not least, a warm THANK YOU to Jane Flesch Service Consultant. Fred gave us a tour of the dealership and amenities to show us around and introduced us to Jane. I don't think service consultants get enough recognition for the tough task that they face daily. Jane was super friendly and welcoming while helping us schedule our DuPont treatment for the car and arranged for a loaner car while it was being done. It was simple, enjoyable, and all in a relaxed but professional atmosphere. Val Ward Cadillac is MY DEALERSHIP. I'll gladly recommend them to everyone. I wish them all the success and encourage you to experience it for yourself. More

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Wheel Repair Job was very well done. One stop is all it took. Thanks to all -] especially Jane. I like the idea of a specialist assigned to my account. Every time Job was very well done. One stop is all it took. Thanks to all -] especially Jane. I like the idea of a specialist assigned to my account. Every time I need something all I have to do is call Jane. Wonderful service. More

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Excellent is not enough to describe our experience!!! You're handled as a 'very special guest' when at Val Ward's, nothing is left to chance, extremely courteous, easy to get along with, highly profession You're handled as a 'very special guest' when at Val Ward's, nothing is left to chance, extremely courteous, easy to get along with, highly professional. More

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Outstanding Fred was awesome. Very professional! Also very knowledgeable. Val Ward always meets my high expectations ! I have purchased five cars from them and t Fred was awesome. Very professional! Also very knowledgeable. Val Ward always meets my high expectations ! I have purchased five cars from them and they do not disappoint. More

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New Sales Fred Walters did an excellent job finding us an XT4 that fit our price point. Fred was very patiebt and responsive anytime I called him. Fred Walters did an excellent job finding us an XT4 that fit our price point. Fred was very patiebt and responsive anytime I called him. More

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Dupont Paint Sealer Service I got a Dupont Paint service on my new 2018 XT5. They needed it overnight so I got an XT5 loaner car. My car was ready when promised. I got a Dupont Paint service on my new 2018 XT5. They needed it overnight so I got an XT5 loaner car. My car was ready when promised. More

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