I recently had the pleasure of working with Fred when
purchasing my new car, and I couldn’t be happier with the experience. From the moment I walked in, he was professional, knowledgeable, and genuinely
purchasing my new car, and I couldn’t be happier with the experience. From the moment I walked in, he was professional, knowledgeable, and genuinely committed to helping me find purchase the perfect vehicle for me. I never felt pressured, and I truly appreciated his honesty and transparency.
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by Marqueshia L.
Apr 30, 2025 -
Longo Toyota responded
We're pleased to hear about your positive experience with Fred at Longo Toyota. Thank you for sharing your feedback! We're glad that Fred was able to provide you with professional and knowledgeable service, and that you felt comfortable throughout the car-buying process. Our team strives to create a pressure-free environment, so it's wonderful to know that this was your experience. We appreciate you taking the time to let us know about your visit.
Longo Toyota was very impressive by fascade, car
inventory and customer service. They were very understanding, respectful, and quick. Fred Williams was the salesman we worked with. He messaged us re
inventory and customer service. They were very understanding, respectful, and quick. Fred Williams was the salesman we worked with. He messaged us regular updates and provided real, honest information.
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by dayle alexander
Apr 21, 2025 -
Longo Toyota responded
We read your comments about your recent visit to Longo Toyota and wanted to acknowledge your experience. It's great to hear that our facility, inventory, and customer service stood out during your visit. Fred will be glad to know that his consistent communication and honest approach made a positive impression. Providing clear updates and respectful service is something we aim to deliver every time.
This is our second purchase with Fred (3rd with longo) I
would recommend 10/10. Helpful, patient, good listener and gave us space when we needed to ponder our decision. Overall great experience. Quick, effi
would recommend 10/10. Helpful, patient, good listener and gave us space when we needed to ponder our decision. Overall great experience. Quick, efficient and seamless. Highly recommend and we will be back for our next car very soon!
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by 1deniseorozco
Apr 15, 2025 -
Longo Toyota responded
Thank you for taking the time to share your feedback! It's wonderful to know that this is your second purchase with Fred and third with Longo overall. We truly appreciate your loyalty and the high recommendation you've given us. We're glad that Fred was helpful, patient, and a good listener throughout your car-buying process. We look forward to seeing you again soon for your next car purchase! Longo Toyota
Fed was absolutely amazing.
He helped me get into a good car. He was really nice and helpful, answered all my questions.
He helped me get into a good car. He was really nice and helpful, answered all my questions.
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by Micah.means
Mar 31, 2025 -
Longo Toyota responded
Customer satisfaction is always a priority, and we're glad you had a great experience @ Longo Toyota and with Fred Williams. Looking forward to serving you again in the future. Enjoy what you drive
Fred Williams was very helpful with this whole process.
He explained in detail every question we had for him! 10/10
He explained in detail every question we had for him! 10/10
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by Diannabreceda
Mar 27, 2025 -
Longo Toyota responded
Thank you for taking the time to share your experience on DealerRater! We truly appreciate your kind words and are thrilled to hear that Fred was able to assist you throughout the process. Providing detailed and helpful service is always our goal, and we’re glad Fred made your experience a 10/10! Enjoy what you drive - Team Longo
My main man Fred was patient kind and supportive of our
needs. My wife wanted one thing I wanted something else and Fred was in the middle of it with a smile, putting everything together. Fred worked with
needs. My wife wanted one thing I wanted something else and Fred was in the middle of it with a smile, putting everything together. Fred worked with my wife's schedule. He worked with me not knowing how to do all this tech stuff on my phone. Fred and Longo Toyota were wonderful. Special shout out to Ashley, who got the ball rolling with me the day before. We'll definitely be back when the kids need to upgrade their cars.
Peace & Blessings to you all!
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by gt4man
Mar 17, 2025 -
Longo Toyota responded
Thank you for sharing your experience! It’s great to hear that Fred was patient, kind, and supportive in helping you and your wife find the perfect fit. Balancing different needs with a smile is no small task, and we’re glad he made the process smooth for you. We also appreciate the shoutout to Ashley for getting things started - Make it a great day and call us if you need us. Team Longo
Easy to work with.
Lots of selection. Great sales employees who are great to work with.
Lots of selection. Great sales employees who are great to work with.
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by Car Buyer
Mar 10, 2025 -
Longo Toyota responded
We’re glad to hear you had a great experience! Providing a wide selection and a team that’s easy to work with is what we strive for. We appreciate your support and look forward to helping you again in the future. Longo Toyota
Fred Williams was very professional and made the
experience of buying a used Sienna a pleasant time. I would highly recommend both Longo Toyota and Fred Williams!!!! Will buy from again!!!
experience of buying a used Sienna a pleasant time. I would highly recommend both Longo Toyota and Fred Williams!!!! Will buy from again!!!
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by Dlopez35
Mar 03, 2025 -
Longo Toyota responded
Thank you for sharing your experience! We're delighted to hear that Fred Williams made your purchase of a used Sienna a pleasant one. Your recommendation means a lot, and we truly appreciate your kind words about both Fred and Longo Toyota.
After deal was done, contract signed, (and acknowledgment
of no verbal agreements were made), I was walked out to my car and forced to sign up for “connected services” verbally told it was mandatory! This af
of no verbal agreements were made), I was walked out to my car and forced to sign up for “connected services” verbally told it was mandatory! This after I stated I didn’t want connected services during negotiations. This should be illegal. I expect to see a class action lawsuit in the future. Maybe the institute for justice will be interested?
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by Weather4ducks
Feb 28, 2025 -
Longo Toyota responded
Thank you for sharing your feedback regarding your recent experience with us. We take all guest concerns seriously and strive to provide transparency and clarity throughout the purchasing process. We understand your frustration regarding the post-sale offer of “connected services” and the communication surrounding it.
We want to assure you that we aim to uphold the highest standards of customer service and respect your stated preferences during the negotiation. We regret that you felt uncomfortable during this part of the process. Our Pre-Owned Sales Director, Mario Tovar called and left a voice mail today, Feb 28, 2025 and we look forward to hearing back from you.
Knowledgeable and kind.
Fred was able to make our experience wholesome and deliver what we were looking for. Would recommend Fred above other sales associates I have worked
Fred was able to make our experience wholesome and deliver what we were looking for. Would recommend Fred above other sales associates I have worked with in the past.
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by choosy.haulers.2e
Feb 17, 2025 -
Longo Toyota responded
Thank you so much for sharing your wonderful experience with Fred! We're thrilled to hear that his knowledge and kindness helped make your time with us enjoyable. We truly appreciate your recommendation, and we’re so glad Fred could deliver exactly what you were looking for. It means a lot to us that you chose to recognize his exceptional service. We look forward to assisting you again in the future! Team Longo