Fred made this one of the easiest purchases I’ve done.
He made me and my family feel very comfortable. Thank you!!
He made me and my family feel very comfortable. Thank you!!
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by dbeliinii
Other Employees Tagged:
Ali Adnan
May 29, 2025 -
Longo Toyota responded
Thank you for your thoughtful review on DealerRater. We're glad to hear that Fred made the process easy and that you and your family felt comfortable throughout the experience. Enjoy what you drive - Team Longo
Big healthy dealer with a lot of cars.
Fred Williams was great to work with!
Fred Williams was great to work with!
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by Woods
May 22, 2025 -
Longo Toyota responded
Thank you for posting about your experience with Longo. We're glad to hear that Fred was great to work with. He’s a key part of our team, and it’s always good to know when our staff is making a difference. We appreciate your business and the time you took to share your thoughts.
Fred is an outstanding and compassionate salesman.
He went above and beyond to assist me and husband to ensure we we able to purchase our vechile.
He also arranged for the vehicle delivered to our h
He went above and beyond to assist me and husband to ensure we we able to purchase our vechile.
He also arranged for the vehicle delivered to our home. He came to my home to go over the vehicle operation . I give my experience a A+.
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by Madeline
May 19, 2025 -
Longo Toyota responded
We sincerely appreciate you taking the time to share your experience. It’s wonderful to hear how Fred went above and beyond to assist you and your husband throughout the entire process — from helping with the purchase to arranging home delivery, and even taking the time to personally walk you through the vehicle's features at your home.
Fred’s dedication and compassion truly reflect the level of service we strive to provide, and we’re so glad he made your experience a memorable one. Enjoy what you drive - Team Longo
I have not had that much experience with longo Toyota
service. The experience that I have had has been favorable and was something was wrong with my Mirai. They gave me a free rental car because it took
service. The experience that I have had has been favorable and was something was wrong with my Mirai. They gave me a free rental car because it took a day to fix the problem in the electrical system so I've been satisfied. So far my previous toyota were serviced out of the area in the high desert or Pasadena
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by wlriechel
May 19, 2025 -
Longo Toyota responded
We appreciate you taking the time to share your experience with Longo Toyota. While you haven't had much service history with us yet, we're glad to hear that your visit was a positive one. We're happy we could assist with your Mirai and provide a rental car while the electrical issue was being resolved.
It's great to know you were satisfied with the service, and we hope to continue earning your trust in the future.
May 19, 2025 -
wlriechel responded
When I lived up by Victorville I purchased a Camry and I moved down to Pasadena to take care of my stepdad. After my mom passed away and I went for a Prius, both of those cars were bought through Costco auto program. I had my Prius for 7 years and then traded it in for a 2019 mirai. I don't drive a lot anymore because I'm 83. I then traded my 2019 Mirai in for the 2023 Mirai. Neither of these cars needed any service while I own them. I am now a proud owner of a 2025 Mirai that I purchased last Friday. From Fred Williams who helped me with my 2023 purchase, I was totally satisfied with all the deals that Toyota gave me to purchase the new Mirai so this is my sixth Toyota in a row. Prior to my Camry I had three Subarus. So far all my dealings with longo Toyota have been very satisfactory!
I recently had the pleasure of working with Fred when
purchasing my new car, and I couldn’t be happier with the experience. From the moment I walked in, he was professional, knowledgeable, and genuinely
purchasing my new car, and I couldn’t be happier with the experience. From the moment I walked in, he was professional, knowledgeable, and genuinely committed to helping me find purchase the perfect vehicle for me. I never felt pressured, and I truly appreciated his honesty and transparency.
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by Marqueshia L.
Apr 30, 2025 -
Longo Toyota responded
We're pleased to hear about your positive experience with Fred at Longo Toyota. Thank you for sharing your feedback! We're glad that Fred was able to provide you with professional and knowledgeable service, and that you felt comfortable throughout the car-buying process. Our team strives to create a pressure-free environment, so it's wonderful to know that this was your experience. We appreciate you taking the time to let us know about your visit.
Longo Toyota was very impressive by fascade, car
inventory and customer service. They were very understanding, respectful, and quick. Fred Williams was the salesman we worked with. He messaged us re
inventory and customer service. They were very understanding, respectful, and quick. Fred Williams was the salesman we worked with. He messaged us regular updates and provided real, honest information.
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by dayle alexander
Apr 21, 2025 -
Longo Toyota responded
We read your comments about your recent visit to Longo Toyota and wanted to acknowledge your experience. It's great to hear that our facility, inventory, and customer service stood out during your visit. Fred will be glad to know that his consistent communication and honest approach made a positive impression. Providing clear updates and respectful service is something we aim to deliver every time.
This is our second purchase with Fred (3rd with longo) I
would recommend 10/10. Helpful, patient, good listener and gave us space when we needed to ponder our decision. Overall great experience. Quick, effi
would recommend 10/10. Helpful, patient, good listener and gave us space when we needed to ponder our decision. Overall great experience. Quick, efficient and seamless. Highly recommend and we will be back for our next car very soon!
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by 1deniseorozco
Apr 15, 2025 -
Longo Toyota responded
Thank you for taking the time to share your feedback! It's wonderful to know that this is your second purchase with Fred and third with Longo overall. We truly appreciate your loyalty and the high recommendation you've given us. We're glad that Fred was helpful, patient, and a good listener throughout your car-buying process. We look forward to seeing you again soon for your next car purchase! Longo Toyota
Fed was absolutely amazing.
He helped me get into a good car. He was really nice and helpful, answered all my questions.
He helped me get into a good car. He was really nice and helpful, answered all my questions.
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by Micah.means
Mar 31, 2025 -
Longo Toyota responded
Customer satisfaction is always a priority, and we're glad you had a great experience @ Longo Toyota and with Fred Williams. Looking forward to serving you again in the future. Enjoy what you drive
Fred Williams was very helpful with this whole process.
He explained in detail every question we had for him! 10/10
He explained in detail every question we had for him! 10/10
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by Diannabreceda
Mar 27, 2025 -
Longo Toyota responded
Thank you for taking the time to share your experience on DealerRater! We truly appreciate your kind words and are thrilled to hear that Fred was able to assist you throughout the process. Providing detailed and helpful service is always our goal, and we’re glad Fred made your experience a 10/10! Enjoy what you drive - Team Longo
My main man Fred was patient kind and supportive of our
needs. My wife wanted one thing I wanted something else and Fred was in the middle of it with a smile, putting everything together. Fred worked with
needs. My wife wanted one thing I wanted something else and Fred was in the middle of it with a smile, putting everything together. Fred worked with my wife's schedule. He worked with me not knowing how to do all this tech stuff on my phone. Fred and Longo Toyota were wonderful. Special shout out to Ashley, who got the ball rolling with me the day before. We'll definitely be back when the kids need to upgrade their cars.
Peace & Blessings to you all!
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by gt4man
Mar 17, 2025 -
Longo Toyota responded
Thank you for sharing your experience! It’s great to hear that Fred was patient, kind, and supportive in helping you and your wife find the perfect fit. Balancing different needs with a smile is no small task, and we’re glad he made the process smooth for you. We also appreciate the shoutout to Ashley for getting things started - Make it a great day and call us if you need us. Team Longo
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30 yrs, 10 mos
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