Freddi Alvarado
Freddi Alvarado at Napleton Buick GMC

Freddi Alvarado

Sales Professional

Napleton Buick GMC

6305 Northwest Hwy
Crystal Lake, IL 60014

4.6
20 Reviews
4.6

20 Reviews

Write a Review

Dealership Experience

3 yrs, 8 mos

Industry Experience

15 yrs

Languages Spoken

English English

Spanish Spanish

20 Reviews of Freddi Alvarado

September 20, 2026

Dealership Rating
Employee Rating

Friendly employees and welcoming atmosphere! Willing to compromise with great cars and great deals on their manager specials! More

by Cgdubeau92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2026

Napleton Buick GMC responded

Knowing that our welcoming atmosphere and manager specials met your expectations is rewarding. We’re pleased Freddi could help you find a great deal on your new Buick Enclave.

September 06, 2026

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Freddi and Derek made our car buying process easy and seamless !!!!!!! We will definitely come back for our next purchase. More

by mjbeatty
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 06, 2026

Napleton Buick GMC responded

Knowing the purchase of your new Buick Envista felt seamless means a lot to us. Freddi is delighted she could help make your car buying process easy, and our team looks forward to assisting you with your next purchase.

August 29, 2026

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Freddi Alvarado was an amazing salesman for my partner and I. He was extremely patient and attentive to our needs. He helped he find our dream car! More

by deniserico77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2026

Napleton Buick GMC responded

Knowing that Freddi’s attentiveness and patience helped you find your dream Camry means a great deal to our team. We’re grateful you and your partner chose our dealership and wish you many miles of enjoyment in your Camry.

August 19, 2026

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I had a great experience buying my 2022 BMW X5 from Freddi Alvarado. He was very helpful, professional, and made the whole process easy and comfortable. We got a really good deal on the X5, and I’m ver More

by Semaniuk2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2026

Napleton Buick GMC responded

Open communication is at the heart of how our sales team operates. Hearing that Freddi made the purchase process easy and comfortable and that you’re happy with the deal on your BMW X5 means a lot to us. Your recommendation of Freddi is greatly appreciated.

August 07, 2026

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Freddie was very helpful and answered all the questions I had. Derek was very straight forward as well. More

by bob.seegersjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derek Gruendemann

Aug 10, 2026

Napleton Buick GMC responded

Bob, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Freddi and our team, and we look forward to working with you again.

July 27, 2026

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This was probably the best car buying experiences I have had, and I have been through significantly more than the average person. I found them through GM’s website. The car was as advertised and the prici More

by Mark W
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derek Gruendemann, Daniel Gulo , Amber Spitzley - 5 stars

Jul 27, 2026

Napleton Buick GMC responded

We’re delighted you enjoyed such a smooth purchase of your new GMC 1500 and that our online listing and pricing met your expectations. It’s great to hear Freddi and Derek provided efficient, professional, and transparent service throughout. Thank you for sharing your experience and for the five-star rating.

July 14, 2026

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Freddie made it as smooth as possible purchasing a car here. We will be back for sure. More

by sarahstar414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Gruendemann

Jul 14, 2026

Napleton Buick GMC responded

It’s wonderful that Freddi made purchasing your used Buick Verano so smooth. We look forward to helping you again soon.

January 28, 2026

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First time experience with Napleton was very good. We worked with Freddi Alvarado, who was extremely helpful, informative, and patient with all our questions and indecision. Unlike other dealerships t More

by rlnoonan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 28, 2026

Napleton Buick GMC responded

Thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your positive feedback about Freddie! We're so happy that your first experience with us was helpful and informative.

December 27, 2025

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Employee Rating

I went there to look at a specific car. When they pulled up front, it had some body issues. I met with Freddi Alvarado and went for a drive. Drove great. Said I’d like a price with my trade More

by Krj2119
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christian Leon

Dec 29, 2025

Napleton Buick GMC responded

We appreciate your business and your fantastic feedback! Thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your experience with Freddy and Christian. We hope you enjoy your new ride!

November 15, 2025

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Employee Rating

I had a great experience at this dealership! The staff was friendly, professional, and very helpful throughout the whole process. They took the time to answer all my questions and made sure I fe More

by Mario carreno
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Zelko , Rodrigo Crespo, Nick Durband, Ryan English, Eric Irigoyen

Nov 17, 2025

Napleton Buick GMC responded

Mario, we're thrilled to hear you had such a positive experience at Napleton Buick GMC Crystal Lake! Thank you for your recommendation and for trusting us with your purchase.

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