Freddi Alvarado
Freddi Alvarado at Napleton Buick GMC

Freddi Alvarado

Sales Professional

Napleton Buick GMC

6305 Northwest Hwy
Crystal Lake, IL 60014

4.5
16 Reviews
4.5

16 Reviews

Write a Review

Dealership Experience

3 yrs, 6 mos

Industry Experience

14 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

16 Reviews of Freddi Alvarado

August 07, 2026

Dealership Rating
Employee Rating

Freddie was very helpful and answered all the questions I had. Derek was very straight forward as well. More

by bob.seegersjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derek Gruendemann

Aug 10, 2026

Napleton Buick GMC responded

Bob, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Freddi and our team, and we look forward to working with you again.

July 27, 2026

Dealership Rating
Employee Rating

This was probably the best car buying experiences I have had, and I have been through significantly more than the average person. I found them through GM’s website. The car was as advertised and the prici More

by Mark W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Gruendemann, Daniel Gulo , Amber Spitzley - 5 stars

Jul 27, 2026

Napleton Buick GMC responded

We’re delighted you enjoyed such a smooth purchase of your new GMC 1500 and that our online listing and pricing met your expectations. It’s great to hear Freddi and Derek provided efficient, professional, and transparent service throughout. Thank you for sharing your experience and for the five-star rating.

July 14, 2026

Dealership Rating
Employee Rating

Freddie made it as smooth as possible purchasing a car here. We will be back for sure. More

by sarahstar414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Gruendemann

Jul 14, 2026

Napleton Buick GMC responded

It’s wonderful that Freddi made purchasing your used Buick Verano so smooth. We look forward to helping you again soon.

January 28, 2026

Dealership Rating
Employee Rating

First time experience with Napleton was very good. We worked with Freddi Alvarado, who was extremely helpful, informative, and patient with all our questions and indecision. Unlike other dealerships t More

by rlnoonan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 28, 2026

Napleton Buick GMC responded

Thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your positive feedback about Freddie! We're so happy that your first experience with us was helpful and informative.

December 27, 2025

Dealership Rating
Employee Rating

I went there to look at a specific car. When they pulled up front, it had some body issues. I met with Freddi Alvarado and went for a drive. Drove great. Said I’d like a price with my trade More

by Krj2119
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christian Leon

Dec 29, 2025

Napleton Buick GMC responded

We appreciate your business and your fantastic feedback! Thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your experience with Freddy and Christian. We hope you enjoy your new ride!

November 15, 2025

Dealership Rating
Employee Rating

I had a great experience at this dealership! The staff was friendly, professional, and very helpful throughout the whole process. They took the time to answer all my questions and made sure I fe More

by Mario carreno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Zelko , Rodrigo Crespo, Nick Durband, Ryan English, Eric Irigoyen

Nov 17, 2025

Napleton Buick GMC responded

Mario, we're thrilled to hear you had such a positive experience at Napleton Buick GMC Crystal Lake! Thank you for your recommendation and for trusting us with your purchase.

September 15, 2025

Dealership Rating
Employee Rating

Everything was super smooth during our purchase a a new vehicle. Shane Omarra our salesman was knowledgeable and helpful as was the manager and the finance guy. More

by teflonbob12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2025

Napleton Buick GMC responded

Thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your experience, Bob. We’ll be sure to pass along your feedback to Shane and the team! Enjoy your new vehicle!

September 03, 2025

Dealership Rating
Employee Rating

Freddie was great. He asked what we wanted to see and he was direct and to the point. Very informative and professional. More

by Eubanksp49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2025

Napleton Buick GMC responded

Thank you for sharing your feedback about Freddie! We are thrilled that he was direct, professional, and informative during your visit, and we hope you enjoy the ride! - The Napleton Buick GMC Crystal Lake Team

August 17, 2025

Dealership Rating
Employee Rating

It was a pleasant experience. Our salesman was very helpful in us making our decision to purchase our 2025 Buick Enclave More

by dennydiane3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Irigoyen

Aug 20, 2025

Napleton Buick GMC responded

We’re pleased to hear you had a pleasant experience with our team! Thank you for choosing Napleton Buick GMC Crystal Lake and congratulations on your new 2025 Buick Enclave!

July 31, 2025

Dealership Rating
Employee Rating

These guys were great! They took care of me all around from the sale of vehicle to servicing it as well! Thanks More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santo Voiculescu, Steve Hardy , Nick Durband, Ryan English, Christian Leon, Erick Orellana

Aug 01, 2025

Napleton Buick GMC responded

Chris, thank you for sharing this thoughtful review! It means a lot to hear you had a seamless sales and service experience at Napleton Buick GMC Crystal Lake. Safe travels on behalf of all of us!

1

Dealership Inventory (139 Vehicles)

used 2021 Mazda CX-30 car, priced at $22,265
2021 Mazda CX-30
used
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2026 Buick Envision car, priced at $50,706
2026 Buick Envision
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $79,078
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
used 2021 Honda Accord car, priced at $23,870
2021 Honda Accord
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Buick Envision car, priced at $50,706
2026 Buick Envision
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Canyon car, priced at $47,227
2026 GMC Canyon
new
Onyx Black exterior
Automatic
Four-wheel Drive