Freddy Estrada | Page 2

I broke down while passing through town. Lia was closest. It turned out to be one of the best experiences I've ever had with a Jeep dealership. Freddy Estrada was my first contact. He could Lia was closest. It turned out to be one of the best experiences I've ever had with a Jeep dealership. Freddy Estrada was my first contact. He could have made this a very different experience for me knowing his techs had a packed schedule. Instead, he listened intently, asked clarifying questions, and then brought my case to his boss. Dmitri then fixed my Jeep himself without hesitation and I was back on the road within a few hours. I also noticed something else while there: these folks genuinely care about one another like family, and care about the quality of their work in the same way. Everything done to my Jeep was clearly explained to me with patience and a sincere desire to share knowledge to be helpful rather than condescending annoyance. If you are ever in the greater Albany, NY area and even just have a question about your vehicle, give Freddy Estrada a call first to save yourself time by getting the right assessment the first time. More

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Like the American Dream Dusty Rhodes used to say, baby, I been to the mountain top and back, and Lia Chrysler made it easy! No hard times here, just deals smoother than a figure-four leg lock! been to the mountain top and back, and Lia Chrysler made it easy! No hard times here, just deals smoother than a figure-four leg lock! More

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I wouldn't trust anybody else with my car these guys are the best at what they do! the best at what they do! More

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Very accommodating and thorough Freddy Estrada always goes above and beyond to help us with whatever issues we are having. goes above and beyond to help us with whatever issues we are having. More

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Leaving another 1 star review. Leaving a one star review is the only way to get a call back. I will continue to do so, and when I ever get my car back, I will leave the longest mos Leaving a one star review is the only way to get a call back. I will continue to do so, and when I ever get my car back, I will leave the longest most detailed review. More

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This dealership has been very accommodating every time I purchased a car and each time I brought my car in for service purchased a car and each time I brought my car in for service More

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Great service. Freddy was excellent got our car taken care of immediately and kept communicating updates. Very kind and great customer service Freddy was excellent got our car taken care of immediately and kept communicating updates. Very kind and great customer service More

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The place is very clean and organize with complementary coffee while you wait. My advisor Freddy is very knowledgeable and helful, I'll give him 5 star rating. coffee while you wait. My advisor Freddy is very knowledgeable and helful, I'll give him 5 star rating. More

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Service department has been excellent every time I bring my car in for service. This includes the time it takes, and being informative. Patrick did an awesome job on my last visit! my car in for service. This includes the time it takes, and being informative. Patrick did an awesome job on my last visit! More

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I continue to return to Lia CJDR because their entire team is exceptional. This is my third vehicle with them, and I must say, they consistently provide excellent service from the moment of purchase to t team is exceptional. This is my third vehicle with them, and I must say, they consistently provide excellent service from the moment of purchase to the delivery of the vehicle, ensuring that it is well-prepared and ready for the road. More

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