Fantastic customer service!
Minimal wait time and went above and beyond what was required of the service.
Minimal wait time and went above and beyond what was required of the service.
More
by amandaherald
Service Price Transparency
May 03, 2024 -
Lia Chrysler Jeep Dodge Ram responded
We're glad your service visit was done on time and to your complete satisfaction. Thank you for reporting on the excellent work our team did for you and your Jeep. We wish you safe travels until next time!
Freddy did an awesome job getting my car in and out.
Very pleased and great experience!
Very pleased and great experience!
More
by Brian
Service Price Transparency
Apr 04, 2024 -
Lia Chrysler Jeep Dodge Ram responded
Brian, thanks for taking the time to review your service experience! We're happy Freddy handled your visit with great care and to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia CJDR for all your automotive needs!
I wanted to take this moment to express my sincere
gratitude to service advisor Freddy Estrada. I suffer from bad anxiety and it’s typically at a peek during the holidays. My vehicle breaking down dur
gratitude to service advisor Freddy Estrada. I suffer from bad anxiety and it’s typically at a peek during the holidays. My vehicle breaking down during this time did not make it any better. Freddy was patient, informative, and handled me with care during this process. He went over and beyond to educate me and keep my anxiety at bay. I was able to mentally prepare for all possibilities but never had to endure any other mishaps. He made sure I had a vehicle during the duration my car was being service so that I can continue to work and bring my children to school without interrupting my day to day routine.
My overall experience at this dealership was warm, welcoming, and felt safe to know my vehicle was in good hands.
Once again I want to thank Freddy and crew for the best service experience I’ve encountered in my 20 years of driving.
More
by Star Washington
Service Price Transparency
Jan 03, 2024 -
Lia Chrysler Jeep Dodge Ram responded
Thank you for sharing your positive experience with us! We are so glad that Freddy could put you at ease and get your automotive needs taken care of. Yours and your family's safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
ready for my vehicle service on time.
offered me an alternate ride if desired and showed me to customer lounge
area and pointed out amenities. My vehicle was serviced in timely fashio
offered me an alternate ride if desired and showed me to customer lounge
area and pointed out amenities. My vehicle was serviced in timely fashion and returned.
More
by Rogue 66
Service Price Transparency
Dec 28, 2023 -
Lia Chrysler Jeep Dodge Ram responded
Thank you for sharing your positive experience with us! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Dec 25, 2023 -
Rogue 66 responded
Rogue 66
ready for my vehicle service on time.
offered me an alternate ride if desired and showed me to customer lounge
area and pointed out amenities. My vehicle was serviced in timely fashion and returned.
Dec 25, 2023 -
Rogue 66 responded
Rogue 66
ready for my vehicle service on time.
offered me an alternate ride if desired and showed me to customer lounge
area and pointed out amenities. My vehicle was serviced in timely fashion and returned.
Great experience.
Positive work environment. Everyone was so welcoming and friendly with a great since of knowledge and understanding of the vehicles they work on.
Positive work environment. Everyone was so welcoming and friendly with a great since of knowledge and understanding of the vehicles they work on.
More
by Star Washington
Service Price Transparency
Other Employees Tagged:
John
Nov 13, 2023 -
Lia Chrysler Jeep Dodge Ram responded
Star, thank you for sharing positive feedback on this service visit! We want all of our guests to be treated to service that is accommodating and reliable, so we're happy that's exactly what your service advisor provided for you. We look forward to your next appointment!
Fast and friendly service listen to your concerns
collision center conveniently located car rental, conveniently located all the one stop shop. Not only is the dealership awesome the body shop and ca
collision center conveniently located car rental, conveniently located all the one stop shop. Not only is the dealership awesome the body shop and car rental our second to none.
More
by Mopar power
Other Employees Tagged:
Vinny "BOBO" Notaro,
Adam Welch,
GABBY TIBBITTS
, Gabrielle Demarco, Matthew Dyer, Kevin Koryto, Chris Snyder, Corey from the body shop and Mr. Steger very professional, courteous and thoughtful dealt with them numerous times, always outstanding
Nov 03, 2023 -
Lia Chrysler Jeep Dodge Ram responded
Terrific! Thanks for giving us all the highlights of your experience with our Collision Center. We're glad you got to take advantage of the amenities and accommodations we have at Lia CJDR. We look forward to being of service to you again some day!
Freddy Estrada was courteous and great to work with and
explained the service to be rendered.
explained the service to be rendered.
More
by jdaniels
Service Price Transparency
Oct 10, 2023 -
Lia Chrysler Jeep Dodge Ram responded
Thank you for trusting our service team with your Jeep's needs! We're happy Freddy provided you with a thorough explanation of the work to be completed. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Always courteous and polite.
Offer good suggestions for maintenance and any repairs are well explained. Jared Pott has been there several years and is knowledgeable, helpful and
Offer good suggestions for maintenance and any repairs are well explained. Jared Pott has been there several years and is knowledgeable, helpful and always friendly.
More
by Mary
Service Price Transparency
Other Employees Tagged:
Alyx Gonch, Jared Pott
Sep 06, 2023 -
Lia Chrysler Jeep Dodge Ram responded
Thank you for sharing your experience with us, Mary! Nothing means more than your safety and satisfaction, so we're pleased Jared did everything he could to ensure your needs were met. Thank you for continuing to choose Lia CJDR for your automotive needs!
Sep 07, 2023 -
Mary responded
He is an asset to your service center!
Satisfied they were as helpful as could be polite as
timely as possible and considerate to my needs
timely as possible and considerate to my needs
More
by gwestphal51
Service Price Transparency
Other Employees Tagged:
Gabrielle Demarco, Steve Christian
Aug 14, 2023 -
Lia Chrysler Jeep Dodge Ram responded
Thank you for letting us know how happy you were with the service our team provided for you! Your total satisfaction is our top priority, so we're glad your Jeep was well taken care of in a timely manner. We look forward to working with you again!
Was very helpful and extremely fast, and will always go
back to this dealership for all my services.
back to this dealership for all my services.
More
by travisschultz8275
Service Price Transparency
Jul 31, 2023 -
Lia Chrysler Jeep Dodge Ram responded
Thanks so much for your kind review! We truly appreciate your business, and we're pleased to know our service team handled your visit with great care and a sense of urgency so the work was completed in a timely manner. Safe travels until we see you at your next appointment!